As a service company, keeping customers happy is critical to our success. At ABC, we strive to go above and beyond with our customer service. Please don't hesitate to let us know how we're doing. We're always happy to hear from you.
Here's what some of our satisfied customers have been saying:
Roger was professional, incredibly kind and very human. He was very knowledgeable and told us how much he loves his job.
– Kathleen in Dallas
Robert is thorough, courteous and actually appears to care. You can feel good about how your company is perceived when he arrives at one of your customers' houses.
– Kathy in DeSoto
Jeff is amazing!!
– Pam in Richardson
Mike was fabulous. He was very polite and professional. Never once did I feel uncomfortable.
– Gayle in Dallas
Mike M. just left and he did a wonderful job. It's the best service I've ever had. Mike is wonderful and I want him to be my tech from now on.
– Jill in Allen
Ken is the nicest guy, and we are so pleased he does our house.
– Alana in Dallas
I wanted to make a point to contact the office to compliment Cesar. He is the best tech I have ever had! We never had problems with any other specialist in the past, but just thought Cesar has been the best so far. I have been a customer since 2001.
– Robert in Dallas
I am very happy with my service from Steve, and I just wanted ABC to know that you have great guys. Even the guy training with Steve!
– Vida in Dallas
Troy did a wonderful job. I really like him, and thought he went over and beyond to help me out. He is a very nice and considerate young man. Service with ABC has been great!
– Wanda in Fort Worth
I called in to praise Cesar. He is great! He is friendly, courteous, thorough, and a super nice guy. I am very pleased.
– Mr. Marcia A. in Dallas
Roger was great when he came out to service us. He was professional and polite. I just had to call to let ABC know.
– George in Heath
I called to compliment Roger. He's a super nice guy. He always takes the time to explain everything. He did my initial and came today for my first quarterly, and is always friendly and helpful.
– Marcella in Dallas
I really appreciated Mike Casarez when he came out to do my initial service. He is detail oriented, customer service driven, and thorough while he was working. I would recommend ABC to anyone!
– Barry in Rowlett
Kevin Davis did an excellent job at my home for my initial service today. He was thorough, considerate, and was very good at communicating. Because of him, I am happy to continue services with ABC.
– Sidney O.
Mike M. was so professional and nice! I was very comfortable with him. I was home alone and I was completely at ease with him. Matthew was the same way when he completed my initial service.
– Mrs. Ken L. in Flower Mound
I have had service with ABC for over 20 years. Jeff Davis worked around my life and my dogs life to help me with a rodent problem- catching an opossum. His willingness and knowledge was impressive. He didn't ask anything of me; he just figured it out. I am really grateful for Jeff's help. I couldn't have been happier.
– Jane in Fort Worth
I could not afford to pay for the services any longer, and Kenneth Harris called to tell me he would provide his time and service free of charge. I can't believe Ken and ABC would do such a wonderful thing for me. I appreciate everything. Thank you to everyone at ABC! I knew you had a good reputation, but I'm just at a loss of words in happiness. I will recommend ABC to anyone!
– Pam in Cedar Hill
Justin Grunert was so nice, courteous and clean. He knew exactly what he was doing when he came to my home. He is an asset to ABC!
– Janis in Irving
I just love my new tech Justin. His work etiquette and manner are superb. I just adored him!
– Mrs. Norman H. in Irving
Chad Norman came to my home after hours to get a squirrel out of my office. I am so thankful! I will tell everyone how great Chad and ABC is to have helped me with no hesitation.
– Mrs. David M. in Frisco
I was not a customer of ABC, but had a rodent issue I needed handled quickly during the Thanksgiving holiday while I had company over.
– Judy in Dallas
I absolutely love MIKE C! ABC is blessed to have such a great guy working for you!
– Nancy in Dallas
I just want to say how great I think Cesar is at his job. He went above and beyond to find the issue and take care of it. He is the best tech I have had yet!
– Cleo in Dallas
I was a bit nervous to find out I would be having a different service specialist, as I have had the same one for years. But, I am just trilled with Randy C. He is a true professional, and all around wonderful person. I am happy to have him as my pest specialist.
– Barbara in Plano
Just wanted you to know Steve Florsheim Has been great. The first time and calling for follow-ups. Now I have met Chad and Josh, and they have been great also. You have helped with two problems, and you have been great. Thank you.
– Anonymous in Dallas
ABC provided me with the best service I have had in five years. Austin is meticulous, friendly, upbeat and sweet. I thought about cancelling service about six months ago due to not seeing a need, but now I am so extremely happy with the service I receive that I want to keep service. I want Austin to be my technician from now on!
– Mrs. William S. in Flower Mound
I met Anthony for the first time on Friday. You have a first-class employee in your company
– Lucy in Dallas
I want to compliment you on one of your employees, James Akins. I started talking with him last week about your termite services, and I spoke to him again today when I made my final decision. I interviewed a couple other termite companies, but James made your company stand out above the others. I have heard good things about ABC Home & Commercial Services from my son and his wife who use your services, but one of the main reasons I chose ABC to do my termite service was because of James' attitude. Each time I talked to him he was always courteous, professional, helpful, understanding and honest. He was patient in answering my many questions. He treated me with dignity and respect. I want you to know how refreshing that was to have someone have a genuine interest in my concerns. You are very blessed to have James as a stellar ABC employee. I look forward to doing business with your company.
– Rosalind in Dallas
Thanks to Joe we scored 100% on our last AIB audit. He is doing a good job on the paper work and in treating our facility.
– Quality Manager, Pepsi in Mesquite
WE LOVE RANDY!
– Barista, Starbucks in Arlington
Rey always investigates any areas of concern and give us useful feedback. He is always great at responding anytime we call.
– Manager, Wendy's in Fort Worth
Bernadino is doing a great job. It is night and day compared to the last company we used.
– Manager, Advanced Concrete in Dallas
A few months ago, I made the decision to switch pest control companies for the third time in three years. The services of our former pest control company were just plain attrocious. Miss appointments, inconsistent service, and even worse, the infestation just seemed to grow worse by the month. This is even after some stern letters sent straight to their corporate office's CEO. With this, it is now a pleasure to be writing to your company about the service you've provided. In literally just a few weeks, the pest control problem has almost been completely eliminated, though not without a lot of hard work from your company. Bob Sanders and his team have never missed an appointment, never been late (our appointments are generally at 5am), and even better, his team's hard work has gotten the job done. I have here a 20 year old establishment that is built righ on the water, and I truly never believed that we could almost be completely pest free. Our biggest concerns are now alligator turtles that reside in our pond and prey on our ducks -- A small concern to have. Thank you!
– Gio Bermudez, Owner/Operator, Mi Piaci
Hubert is the best pest control technician I have ever dealt with! He is very attentive and alert. He's got a great attitude.
– Management in Coppell