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How soon can a plumber take care of my problem?

Whether you’re dealing with a burst pipe and worried your home will turn into Lewisville Lake or eager to stop a drip that’s been driving up your water bill, when you reach out to a plumber, you want fast service. ABC knows how important this is to our clients. That’s why we have pros you can reach 24/7. When you contact us, we will send one of our plumbers to your home as soon as possible. While plumbing emergencies will always be prioritized, we do our utmost to ensure all our clients receive fast service.

What kinds of projects and repairs can ABC’s plumbers help me with?

At ABC, we pride ourselves on being a full-service plumbing provider. This means that our specialists are able to handle any plumbing need you might have, whether you’re looking for installation help, routine maintenance or a repair. Moreover, the experts at ABC are able to service all brands and types of plumbing equipment, including drains, faucets, garbage disposals, pipes, sinks, showers, water heaters and toilets. 

a plumber in lake dallas cleaning a homeowner's drains

Some of the most common plumbing issues our team handles include:

  • repairing, replacing or installing screens, aerators, flanges or other components;  
  • fixing leaking spigots, faucets and pipes;
  • replacing old equipment with products that are more water-efficient;
  • figuring out what’s causing low water pressure and making all needed repairs;
  • maintaining plumbing equipment, such as garbage disposals and water heaters;
  • removing clogs from drains, sinks and toilets;
  • modifying irrigation systems to make them more efficient;
  • fixing running toilets and
  • repairing and replacing water heaters. 

 Whatever the issue may be, ABC plumbers can deal with it for you—and we’ll make sure it’s done correctly the first time. Often what tends to happen is that someone will initially contact us to help them with a larger plumbing repair, but once they see their ABC pro in action, they end up using us for minor plumbing issues as well.

After all, what would you rather be doing—spending hours learning how to solve a plumbing issue that might take our specialists mere minutes, or getting in an extra workout at Swisher Courts? Plus, with ABC, you can rest easy knowing that the work will be done right.

Are ABC plumbers licensed?

Absolutely. Every single one of our plumbers has a license, and they have to complete a thorough in-house training program. And, even then, a Master Plumber will supervise their work.

Why do we go to such lengths? Because when one of our professionals comes to your home, we want you to feel confident that they have everything they need to assist you with any plumbing issue—and do it right the first time. 

Finally, ABC values transparency and honesty. So, you can feel free to ask the advice of any of our plumbers. Rest assured, they will give you their honest recommendation.

Does ABC offer a warranty for plumbing services?

We are so confident in the quality of the services our plumbers provide in Lake Dallas that our work comes with a one year warranty. If you have any issues or aren’t happy with the service you receive, get in touch. We’ll have one of our experts return to your home completely free of charge. In addition to this satisfaction guarantee, many manufacturers also offer warranties on their products. 

Can ABC perform ongoing plumbing maintenance?

Many people in Lake Dallas don't think to maintain their plumbing. Maybe you don’t have the time. Or, perhaps the work seems too confusing and complicated. We don't blame you if you’d just rather be fishing or picnicking at Willow Grove Park. 

The good news is that you don’t have to do it on your own. At ABC, we have the Advantage Maintenace Plan (AMP), which is designed to keep your plumbing running smoothly for longer. This plan includes: 

  • a safety diagnostic once a year,
  • no additional charges for overtime work,
  • no scheduling fees and
  • discounted repairs.

The big draw here is the annual diagnostic because it is designed to allow our pros to uncover minor issues—and deal with them before they turn into bigger, more expensive problems. Plus, you get the added bonus of knowing that your plumbing is always in good working order.

What could be causing my water bill to increase?

The most likely culprit is something that you have put out of your mind because it seems like such a small thing. For example, maybe you have a leaking faucet that’s dripping slowly or a toilet that won’t stop running. What you might not know is that slow drip may be wasting a gallon of water every day. And that running toilet? Over a year, it can add $100 to your water bill.

Our experts also frequently discover leaks in places most homeowners wouldn’t even think to look. Maybe the culprit is a spigot or faucet outside the home. And, unfortunately, there can also be more severe issues. Slab leaks, which happen when copper pipes corrode and begin to leak, can lead to a big, immediate spike in your water bill. Even worse, slab leaks often cause substantial water damage, and can even make your home more susceptible to a pest infestation. Because of these things, it’s important to deal with slab leaks as quickly as possible. 

If you're not sure what's causing the change in your water bill, contact us. Our licensed plumbers will not only be able to promptly diagnose the problem, but will also be able to make all needed repairs.

Can your plumbers install new equipment?

Yes, we can! We get calls all the time from people who bought a new appliance or some piece of plumbing hardware from a big-box store. They had planned to install it themselves, but quickly discovered it would take more time and energy than they wanted to invest. So, it sat and sat.

Don’t let this be you! Contact us and we’ll get your new equipment installed and running perfectly in no time. 

How does ABC handle plumbing problems that arise during a service call?

On occasion, our plumbers may uncover an issue that is bigger than they initially thought while they are working at your home. In these situations, ABC will immediately let you know and provide you with both an updated timeline and estimate. Before we move forward with any of the extra work to fully complete the repair, we'll wait on you to sign off on any additional work above and beyond what you initially agreed to.

Why should I choose ABC for my plumbing services?

People choose ABC for lots of reasons. We’ve been improving the lives of homeowners since 1949, so people in Lake Dallas know that ABC is a company they can trust. Also, at ABC, we know what a big deal it is to let someone into your home. That’s why all of our team undergoes both a criminal background check and a drug test before being hired, and why those who join the ABC family must then complete an extensive in-house training program. 

As a family-run business, ABC has a policy of treating our customers’ homes like our own, and being honest and transparent in all of our business dealings. Put another way, our customers tell us that they like the way we treat them and their space.