Awesome service from ABC. Their technician was on time and efficient for the appointment. Glad to recommend.
When you are faced with an overflowing toilet or a water leak, we understand that you can't want to wait long for help. Give us a call any time of day or night at (210) 599-9500 and we will send a plumber to your home as soon as possible.
ABC's plumbers are fully licensed and available 24 hours a day, seven days a week, every day of the year. While true plumbing emergencies, such as a water leak inside the house, are given priority, there are still factors that influence how quickly we can arrive. Variables, including weather, traffic, other emergencies and time of day all contribute to arrival time. However, ABC understands a vast amount of damage can occur during some plumbing emergencies, so we make every effort to arrive as quickly as possible.
ABC customers in San Antonio can feel confident about the professionalism of our plumbing services, because all work is overseen by a State of Texas licensed Master Plumber. Additionally, all plumbers receive ongoing continuing education and are up to date on any requirements mandated by the State Plumbing Board. Plus, all plumbers are appropriately licensed for any particular specific type of plumbing work they perform, including medical gases or backflow preventor work.
If you know where your master water shut-off valve is located, turn the handle to close it. Additionally, near most sinks, toilets, and appliances, there's a shut-off valve. In some cases, turning off the valve near or behind the cabinet or commode can stem the flow of water. Most water valves are designed to be shut off by turning them clockwise.
Listen carefully and answer the questions our dispatchers may have. Depending on the nature of the emergency, we want to be able to dispatch not only a licensed plumber, but be aware of any circumstances which may call for additional help or additional equipment. Good communication is key in an emergency.
Slow down any small leaks. If you find the source of the leak, stop it as best as possible. Stuff rags and towels around pipes or put buckets under dripping faucets, fixtures or pipes to help prevent further damage. Show the plumber where any leaks are located.
If you have successfully shut off the main water supply, open both inside and outside fixtures and faucets. While there will still be water in your plumbing even if the main water valve is shut off, you can move this water out of the pipes and reduce the amount of water able to leak by turning on any fixtures that are outside of your home.