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How long do I need to wait for an ABC plumber to arrive at my property?

We understand how urgent plumbing problems can be. If you’re having a plumbing emergency, no matter what time of day or night, contact us. We will send a plumber your way as quickly as possible. 

We also understand plumbing problems that aren’t emergencies are still a disruption to your normal routine. For that reason, we do our very best to get you on our schedule within one business day.

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What kinds of plumbing tasks and projects can ABC handle?

One of the many benefits of contacting ABC for help with your plumbing is that we are a full-service provider. Whether you think you have a slab leak or you’re fed up with a running toilet, we have you covered. 

A plumber in specialist providing diagnostic services

When searching for a plumber, Schertz area homeowners know that ABC’s specialists will be able to get the job done efficiently and correctly. We frequently hear from homeowners who need help with:

  • Unclogging stubborn blockages in toilets, sinks and drains 
  • Repairing leaking pipes and fixing dripping faucets 
  • Making repairs to or repairing plumbing equipment, such as toilets, water heaters, garbage disposals or water treatment systems 
  • Updating the look of kitchens or bathrooms by replacing old faucets and fixtures with newer versions
  • Promptly fixing gas or water leaks to prevent any potential hazards or property damage 
  • Resolving plumbing-related issues with kitchen appliances, such as dishwashers, refrigerators or ice makers 
  • Pinpointing any issues with your sprinkler systems through backflow testing
  • Utilizing advanced video technology to locate blockages in drains and sewer lines
Do ABC plumbers hold licenses?

Of course! In addition to being licensed, all our specialists go through our extensive training program, so you can feel confident that any ABC plumber who arrives at your home will be fully prepared for any plumbing issues or projects you may have. All of the work completed by our specialists is overseen by a licensed Master Plumber. You can count on ABC for any plumbing service, including maintenance, installations, repairs and any other type of project you don’t have the time or energy to handle on your own. 

What kind of warranties does ABC offer on plumbing?

As a company, we want our customers to be completely satisfied with any of the services that we offer. To ensure our work meets the highest standards, not just after installation but further down the road as well, ABC offers our customers a one year, money-back guarantee on our plumbing services. 

If you are unhappy with our services within one year of installation, we will come back at no additional cost to fix any problems. Additionally, we can issue you a refund if you aren’t completely satisfied with our services. On top of the warranty we offer, ABC customers may also be eligible for a warranty offered by the manufacturer, depending on the product you purchased and the work you had done.

My water bill is higher than normal. What is going on?

It can be concerning when you receive your monthly and see that it is much higher than normal, especially when you can’t pinpoint a reason for the increase in cost. Homeowners after often surprised to learn that some seemingly small problems can actually result in a higher-than-average water bill. For example, a running toilet could lead to an increase in your bill by $100 over the course of a year. A more costly bill could also mean it’s time to make repairs to fixtures, such as dealing with a leaky faucet. These dripping faucets that we mostly consider an annoyance can waste 300 gallons of water annually. 

If you want to try to troubleshoot your costly water bill, we recommend starting with faucets and hose spigots that are located outside of the home. If a faucet isn’t completely turned off, it can waste up to a gallon of water a day. This issue can go unnoticed because you aren’t using these fixtures daily like you would a kitchen or bathroom faucet. 

If you believe a running toilet is the cause of your expensive water bill, try taking a look inside your toilet bowl where the flapper is located. Like other plumbing components, your flapper will become worn down over time and may need to be replaced. 

Another common problem area is your irrigation system. Walk around your yard and inspect your sprinkler heads to see if any of them are damaged or broken. After a full cycle, check your lawn for any areas that are waterlogged. Pooling water often indicates that you should adjust the watering time for each station. Or, it could indicate that there is a leak somewhere in your system. If you have inspected your plumbing equipment and can’t seem to locate the problem, our specialists can help. Our plumbers are highly trained and will be able to pinpoint the cause of your costly water bill.

Can ABC plumbers install new plumbing equipment for me?

Absolutely! ABC can install and repair toilets, sinks, water heaters, water softeners, garbage disposals and any other appliance that runs on water. It’s pretty common for homeowners to think that installing new plumbing equipment will be an easy job, only to realize there is much more involved. We have a team of highly-trained professionals who can get your new plumbing installed quickly and correctly, so you have more free time to take the kids to Pickrell Park or go on a hike in Crescent Bend Nature Park. 

You can also count on the specialists at ABC for an honest opinion on whether it would be more cost-efficient to repair or replace a piece of plumbing that has been malfunctioning on a more frequent basis.

What are some things I can do to handle a slow or clogged drain?

Dealing with a slow or blocked drain is an annoying issue that all homeowners will deal with at one point or another. If you’d like to try your hand at dealing with these issues before calling in the pros, here are some ways you may be able to fix the problem:

  • Remove the drain’s plug from your tub or sink and use a flashlight to perform a visual inspection. If you find anything, such as a buildup of hair, a kid’s toy or some other debris, you can remove these obstructions. 
  • Carefully pour a small amount of enzyme-based drain opener down your pipes. This can help clear up any blockages that are further down the drain. 
  • Follow the directions on the label of the drain opener. Or, run a slow stream of hot water down the drain to see if the drain has been cleared. 
  • If the drain is still slow or clogged, you can try to use an auger to break up what’s causing your problem. When using these specialized tools, be very careful, especially if you don’t have much experience with one of these devices. If proper precautions are not taken, a homeowner can end up causing more damage as opposed to fixing the problem. 

Typically, by the time a homeowner is looking into trying to get an auger, reaching out to a specialist is likely the easiest way to solve the problem. When you contact a licensed plumber, you can have peace of mind knowing the issue will be resolved by an expert and save yourself precious free time in the process.

What if the plumber takes longer on my project or repair than originally anticipated?

Although it is rare, even our most skilled and experienced plumbers in Schertz may come across an issue that is larger than originally anticipated. In these unique circumstances, we will provide you with an updated timeline and estimate for an expanded set of services to make sure we are making all needed repairs. 

If this expanded scope of work means that we will not be able to finish the project until the following day and you will not be able to go about your everyday routine, we would be happy to arrange a stay at a hotel for your family, at no cost to you. This is part of our Comfort Guarantee, which also includes a one-year warranty on all parts and labor.

Why should I contact ABC for plumbing services?

ABC was established as pest control company in San Antonio in 1949. Our solid reputation across Texas for high-quality work and friendly service has allowed us to expand our offerings and our geographic area to provide plumbing services to homeowners in Schertz and the surrounding communities. The foundation of this success rests on our stringent hiring process. First, all job applicants go through a thorough interview process. Then, they are drug tested and background checked so that our customers can feel safe having an ABC team member on their property. 

When specialists meet our high criteria and receive a job offer, they then go through an in-house training program to supplement their licensing. Finally, as a family-run business, one of our values is that we treat our customers’ homes as if they were our own. That means we will be careful around your belongings and take extra steps to make sure we leave your property in better condition than we found it.