Fort Worth Culture Hero Video Transcript

[ABC employees alternate speaking throughout]

[soft piano music plays in the background]
At ABC, we provide responsible, reliable and superior services for our customers, our communities and our families.

00:00:43
Our goal is to surpass the expectations of those we serve. At ABC,it’s not just about what we do. It is also about providing quality service that is customized to fit our customers needs.

00:00:59
[ABC employees repeat the same line]
At ABC, it’s also about treating you like family
treating you like family,
treating you like family,
because we are family.

00:01:12
At ABC, it’s also about giving back to our community in more ways than just one and caring for those who care for others. At ABC, it’s also about providing our customers with exceptional service.

00:01:24
Being on time, and letting you know every detail about our services.

00:01:31
At ABC, it is also about giving our customers the best care possible every single time

[Different ABC employees repeat the same line]
every single time.

At ABC, we’ll stand by our word, and we give wholeheartedly because it
is part of who we are.

00:01:52
At ABC, it’s about how hugs.

00:01:56.800
[voice over] H [Humor]-U [unfaltering Integrity]-G [Growth Oriented]-S [Selfless Attitude]

00:01:59.160
At ABC, it is also about humor because laughter is the best medicine.It is also about unfaltering integrity and doing what is right. All of the time, no matter what. It’s also about being growth oriented and constantly learning about how we can better ourselves and our industry. And it’s also about having a selfless attitude, because giving is part of who we are, and (Spanish) ABC es parte en esta cultura because our environment matters,

00:02:41.480 –> 00:02:47.320
Our promise is to always foster a healthy, fun and learning environment.At ABC it’s all about how we treat people because we strive to treat everybody with compassion and care. At ABC, it is also about working hard.

00:02:59
[voice over] To make sure that we deliver on what we say and to be the best we can be every single day. At ABC, it’s also about impacting lives and the lives of our customers, community and family, and creating a legacy.

00:03:14.360
[Multiple ABC employees repeat the same line]
At ABC, it’s about being faithful,
being faithful stewards,
being faithful stewards,
faithful stewards
of the blessings
of the blessings
God has given us.

00:03:24
[Spanish] lo que Dios nos ha dado
[Multiple ABC employees repeat the same line]
At ABC, it’s not just about what we do,
it’s not just about what we do,
[Spanish] No solo se trata a lo que hacemos

00:03:35
At ABC, it’s not just about what we do.
[voice over] It’s also about who we are.