Having a proactive attitude towards your AC unit is a great idea, but we understand that homeowners might not know what should be done or have the time to do it themselves. Our Advantage Maintenance Plan members can count on ABC to take care of these important tasks.
With our Plan, we will visit your home twice a year. During these appointments, our team members will perform diagnostic tests, check refrigerant levels and take care of manufacturer-recommended maintenance. After each service, Plan members receive a written report about exactly what was done and an assessment of the overall health of your unit. Our team members will also give you tips to help ensure the health of your air conditioner and heater.
ABC’s Warranties & Guarantees
We are proud to offer our customers an unconditional guarantee on services for the first full year following installation. We work hard to resolve any concerns you may have or refund your investment and remove the system we’ve installed.
No Surprise Guarantee
In addition, ABC offers our customers a “no surprise guarantee.” This means that there won’t be any surprises on your bill once our work has begun. You’ll pay the price you’ve been quoted and nothing more.
If your system fails during the first year after installation, we promise to have your home comfortably back to normal within 24 hours, or we’ll pay for your hotel stay.
Guarantee on Key Components
If your outside compressor unit fails within 5 years of our installation date, we’ll replace it at no charge to you.
If the furnace/heat exchanger fails within 10 years of our installation, we will replace the entire furnace at no charge to you.
Lifetime Duct Guarantee
All ABC installed ductwork (both materials and workmanship) is guaranteed for as long as you own the home.
What AC & heating services does ABC provide?
As a licensed, full-service air conditioning and heating service provider, ABC can fix any problem you might be having with your unit.
Some of the most common reasons homeowners request our help is for:
Our professionals can make repairs on any make, model or brand of air conditioner or heater. Our experienced technicians will quickly assess what is wrong and work to get your unit working correctly again. If you are struggling to decide whether to repair your unit or have it replaced, we can provide you with an honest recommendation.
If you are considering replacing your unit, our Comfort Advisors can give you a free, no-obligation estimate, based on your needs, desired features and budget. Our Comfort Advisors will take a look at your home, its size and existing ductwork to help determine the best unit for you.
Maintaining your air conditioner and heater will save you time and money in the long run. That’s why we offer our Advantage Maintenance Plan. These members receive two visits each year so that our technicians can perform diagnostic tests and system tune-ups.
Since heating and cooling make up the largest part of your energy bill, improving your unit’s energy efficiency can result in big savings over time. ABC can help lower your utility bill by adding attic insulation, making sure your ductwork is installed and sized correctly, adding solar film to your windows and making indoor air quality improvements. Your ABC inspector can supply you with a free estimate and identify any rebates that can help defray your costs.
Changing your air filter regularly is a chore that many of us forget about. Your air conditioner’s filter keeps dust and dirt out of your home, improving your indoor air quality. Take advantage of our FilterFetch service, which automates the delivery of your filters and takes the guesswork out of knowing which filter you need.
What happens when you provide me with an estimate for AC installation?
When you reach out to us for an estimate, we will send one of our Comfort Advisors to meet with you at your home. During this meeting, our specialist will take a look at your current unit, ask you questions about features and options, learn more about your current heating and cooling costs and find out about your budget. They will also be available to answer any questions you might have about installation services.
When we’re making your estimate, our pros will take into account all the information you have provided, plus any federal or local incentives or rebates. Our team members may also suggest other energy improvements which can help you save money.
How will I know if I should install a new unit?
Many homeowners are surprised to learn that they can save up to 40% on your home cooling costs. You can count on ABC to give you an honest evaluation of your current unit and the pros and cons of replacement.
If you do decide to replace your air conditioner, ABC’s expert installers can get your new system up and running quickly and correctly. ABC stands behind all our repairs and installation.
Do you work on heaters?
While our winters are pretty short here in Caldwell, our specialists are skilled and available to assist with any problems with your heater. We do recommend having an annual tune-up before the start of the season to keep heaters working their best.
Why should I choose ABC for my cooling and heating services?
ABC’s cooling and heating pros are available anytime, day or night, to take care of any cooling or heating problem you might be having. Not only are our Comfort Advisors highly skilled, but also they are licensed. ABC’s employees undergo extensive background checks and drug testing. Most importantly, ABC treats your home and you would your own.
In addition to taking the time to hire only the most dependable and skilled cooling and heating experts, ABC also stands by the work we do. If, for any reason, you aren’t satisfied with our installation or repair services, we will return within one year of your service to correct the problem you are having.