Testimonials

As a service company, keeping customers happy is critical to our success. At ABC, we strive to go above and beyond with our customer service. Please don't hesitate to let us know how we're doing. We're always happy to hear from you and would love to share your comments on our website.

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Here's what some of our satisfied customers have been saying:

Handyman/Remodeling Testimonials

I was very happy with services provided by Gary Smith, Handyman. He was punctual, got right to work, and finished the job fast! Awesome work. I will consider ABC in the future.

– Rory D., December 4, 2014


Gary Smith is polite and courteous, and his character is such that we are very comfortable having him in our house and trust his professional judgement to the point that we consider him our general contractor in performing needed services in maintaining our home. We are pleased to recommend him and ABC to others without reservations.

– Gary C., July 30, 2014


I recently had Stevie Ortega out for some work. Stevie did a great job fixing some items on the roof. He was very thorough and I am very impressed with your services. I will definitely be calling you again for future services. Well worth the money I paid!

– Gary B., April 15, 2014


I would like to give a formal "thank you" to Tony and Mike for taking care of my family's home repair needs. Tony was super efficient, knowledgeable and genuine in documenting our needs, estimating a competitive cost and in promptly scheduling the service. He assigned Mike to our home and Mike was absolutely fantastic. Mike was reliable, trustworthy, extremely kind and very good at what we needed him to do. Yes, the work order was filled and exceeded expectations, but Tony's wonderful administrative supervision and Mike's "handyman" presence made me feel comfortable, safe and secure which elevated our experience to a whole new level. My 3 year old son was even enraptured with "Mr. Mike" during the course of the day even asking about Mr. Mike the very next day. We have been residential pest control customers since 2007 and have now officially grafted ourselves into the ever expanding and capable umbrella of ABC Home Specialists. Thank you again for your constant care and effort in truly becoming a specialist for our home environment. And Mr. Mike, you rock!

– Kate S., April 11, 2014


Floyd Jackson did a great job repainting the our garage door. He was nice, professional, and approachable. He was a great ambassador for ABC!

– Russ H., April 10, 2014


I have used ABC for Pest Service for years, and Carlos is like part of the family. I called with a time sensitive issue of a stuck door. ABC set-up for a return call from Terry Stratford. When Terry called back, he was great, he explained how we handle it with a time block and he would juggle things around to get someone right out. Ron Klier showed up and was amazing. I felt completely comfortable having him in my home and leaving to pick up my kids. ABC sets the standard for what customer service should be. On the phone or in my home, ABC people are the best.

– Deepa D., February 26, 2014


Ron K is wonderful. He came on time. He did what he said he was going to do. He was very thorough, methodical, pleasant and I couldn't ask for better. I will recommend Ron K to anyone and will call you to have him come out whenever I need anything handyman related.

– Rick S., December 10, 2013


I've had three of the best workers I've ever had at my home. The work was marvelous. Make sure your let Bobby Jenkins know! This compliment is for handymen Gary, Patrick & Terry and electrician Phillip.

– Lou D., December 6, 2013


Stevie Ortegon blew me away. He was honest and helpful and is a wonderful assest to ABC and a GREAT representative/employee. .He gave advice that made me comfortable. I felt super good about the value of the work performed.

– Jennifer F., December 2, 2013


Laz was very very professional. He was proactive by offering to help with other items that could use some attention. I will be excited when I am able to have him back out to help with the recommended repairs.

– Sig R., December 2, 2013


I wanted to let everyone here at ABC know how pleased I was with your services. With the help of Paul W. in handyman, we really were able to get the situation at hand under control. I will keep ABC in mind for sure for future use. As a company, yu came together great to help in resolving this issue, and I really commend everyone there for all they do!

– Brad A., October 29, 2013


Mike Lewandowski and Danny Maxwell did a fantastic job. They communicated very effectively and did great work. When work was completed, they cleaned up nicely. I was very happy with the job.

– Howry B., October 16, 2013


I have dealt with ABC three times since moving to Texas. Each time, I have been completely satisfied with the work. Your technicians are pleasant, well trained, and professional. They try to satisfy the customer by doing all they can to complete a job right. This week, as a result of a Powder Post Beetle infestation, I again called ABC. The heating furniture in a box truck resulted in the furniture varnish bubbling, as I am sure you know. Blaine De Leon assured me ABC would take care of the problem, and you did by sending me David Patterson. David worked long and hard to complete the difficult job.He took a personal interest in doing the work perfectly. The result was perfection. David also encouraged me to use ABC with other problems like air.

– Lola G., September 19, 2013


I wanted to tell you how happy I was with the handyman team from ABC. All of the men working on my project were courteous, did a very good job, and now I have a beautiful fence. People stop by to let me know how nice my fence looks. I wanted to commend the carpenters -- Mike, Ron and Jovi -- on their work. They are very skilled. The brick work by Paul and Jose was georgeous as well. Eric was extremely polite and very efficient and did an excellent job painting. Everyone was so nice and professional, and I wanted them all to know.

– Winifred H., August 30, 2013


First of all I cannot begin to tell you how much we appreciate ABC.  When we are thinking about a repair or a project, we always check to be sure that ABC can take care of it for us.    The two gentlemen, Mike & Ron, that came to help us with the latest job just exemplify the excellent service that we have come to expect from ABC.  Courteous & pleasant; so very capable & helpful.  They were in our home for a couple of days, and each time they left for the day, you could not even tell they had been here. They left the work area clean and uncluttered, and the finished job is perfect.    ABC is very fortunate to have these two men on their team, and so are we.

– Elizabeth & Richard D., August 14, 2013


My name is Rona Smith.  I use ABC for everything around my house.  Do you want to know why?  Because of people like Tony Vasquez, Home Improvement Specialist, the electrician Michael Chambers, as well as the handyman, Danny Maxwell, who all came to my house to remove my old hot tub. Tony made my estimate quote pain free and easy.  He also took his time to make a cross-sell (painting my exterior).  I have set an appointment to get a quote.  I am excited!  When I met Michael, he was very knowledgeable about the type of electric work that I needed done and told me not to worry as my teenage son was still sleeping inside and I had to get to work.  Then I got to meet Danny at the end of the day as he was cleaning up the area.  He was extremely friendly and intent on following through with the job to make sure the entire area was cleaned up. I had a great experience from these 3 gentlemen. ABC has an awesome team! Thank you very much!

– Rona S., July 23, 2013


I wanted to recognize Danny Maxwell for a phenomenal job. The work he performed looked like it was original. You couldn't even tell there was ever damage or wear. I will be having Danny back out to perform a ceiling repair and am happy to have a masterful hand take care of my home concerns!

– Sally N., July 5, 2013


I am very pleased with ABC's handyman services. I had Mike Hansen out to repair a fountain. He is wonderful and really detail-oriented, which is great because so am I. I have had bad experiences with other companies and was a little leary, but both Ron Klier and Mike did a wonderful job and were very accomodating. I know I am hard to please, but now I am looking into all services ABC offers because you did such a great job.

– Penny G., June 7, 2013


Lazaro is awesome. His work was great, and for further services, we will be looking to schedule with him.

– Robert B., May 6, 2013


I believe that Lazaro Andrade is the best carpenter we have used in Austin, and we have lived here over forty years.  He is always polite and on time.  Mr. Andrade works steady until the job is complete.  I believe someone who does excellent work should be recognized for it by his employer.

– Vivian L., March 26, 2013


We are very pleased. You all did everything in a professional manner and cleaned up after yourselves. We're very appreciative of the work ABC provided.

– Susan F., March 25, 2013


I just wanted to give kudos to Lazaro Andrade and Estive Ortega for the professional job they did today when they installed an attic ladder for me. The craftsmanship is of the highest quality. I look forward to doing business with this company in the future.

– Anita G., March 4, 2013


I have been nothing short of impressed w/ Garry Smith's work.  As a wood worker myself, it is very hard to impress me.  I take my hat off to Garry! I've been very happy w/ my service and have decided to try your HVAC guys out, as well.

– Ron S. , December 24, 2012


Ron Klier and Danny Maxwell were recently out to my home, and I wanted to compliment them. I have worked with other contracting companies, but never have seen such efficienct, courteous workers.  Both men never stopped till they were finished with the job.  Also, the work was completed on time. I'm very satisfied with everyone involved, from setting up my appointment to completion of the work. Thanks!

– Ms. G., November 1, 2012


I wanted to let you know how great of a job Ismael did with the restrooms.  He was professional, polite and kept the area very clean.  Did a fantastic job! I will recommend you to anyone needing anything from pest control to electrical!  I'm glad there's a company that I can trust and expect great things from!

– Margaret L., October 1, 2012


John Cosper was very knowledgable, professional, and communicated very well on our issues. He succeeded where another company failed. I'm pleased with all of my interactions with ABC at this point and will be suggesting you to someone for electrical services!

– Jaqueline I., June 7, 2012


Michael Chambers was amazing. Michael gave me money saving tips and showed real concern for my problems. I'm so glad to feel like I'm not getting ripped off! I plan to refer you to everyone and will use ABC anytime I need help. Great job!

– JD P., June 5, 2012


Patrick Murray did such a wonderful job on the home repairs. I will use him again.  In fact, I have never received bad service from any of the ABC employees that have come to my home.

– Leah B., May 31, 2012


Last week, one of your technicians, Luis Rivera, came to our house to install a ceiling fan in our kitchen.  He arrived promptly, had a great attitude and was thoroughly professional and competent in his work.  In this day and age, most technicians arrive a with an attitude of “Point me to the problem and stay out of my way”.   When they ar,e the attitude changes to “Here is what you owe me”, and they can’t even mutter an insincere “Thank you for your business” on the way out the door.  Mr. Rivera was the complete opposite of this and I just wanted to take a minute of your day to let you know that he is an asset to your company.  

– Tello L., May 8, 2012


Danny Maxwell worked like a dream for the entire 4 hours that he was at my house. Everything looks great!

– Mary F., May 7, 2012


I just wanted to drop a note of thanks to ABC. I bought a fixer upper that needed a lot of work. I knew at the time I was going to have to spend a bit of money to get the outside repainted, but I didn't know that the guys coming out to do the job would make it worth every penny. Terry came out to do the estimate. I was nervous about picking the right color, but he gave me a book of colors to look through to choose just the right one. Floyd was the first guy out who had to decifer all of my layman's terms to get to the bottom of what I wanted. He was so sweet! Tony and John double checked the work to make sure that it looked amazing and had great things to say about ABC. I really enjoyed working with your company. Because of these guys, I will definitely use your company again. 

– Stephanie D. , April 24, 2012


I am writing to express my sincere appreciation for Lazaro Andrade. His enthusiasm and professionalism resulted in completely removing a mold hazard and health hazard from our home. My wife and I were amazed at his skills to do this with no indication of the problem to begin with. It's good to know that there are still professionals and businesses providing good work.  

– Wayne R., March 16, 2012


Floyd Jackson, from your construction services division, came out to our home for a repair today. He has always been punctual, made sure to cover all of my furniture and has always done top notch work. I will tell all of my friends about my great experience with ABC.  

– Joanna S. , March 14, 2012


I want to express my appreciation for the integrity with which you run your business.

Recently a gentleman came out to spray the house and accidentally broke an under-cabinet pull-out trash can.  I think his name was Stephen M. He immediately brought it to my attention, and said he would call the company, and they would fix it or replace it.  I was stunned.  That kind of professionalism and responsibility is rare and meant a great deal to me.  He was as good as his word.  Michelle called me the next day to schedule someone to come out and take a look at it. She sent a gentleman named Lazaro who did an outstanding job of repairing the broken piece.  In fact, I told him it was better than it was before it was broken!  While he was at my house he told me about other services the company offers and, at my request, gave me an estimate on painting the outside of my house.  I gave him a deposit while he was there for the work!   I decided a company whose workers take such pride in their work and behave as helpfully and professionally as these two gentlemen, had earned my business.  I also want to compliment Michelle who has been helpful in scheduling these visits, and a couple of future visits for other work. She is very efficient and always gets back to me promptly when I have questions or concerns. Please pass along my appreciation for their high quality work and work ethic to all 3 of these individuals. I look forward to continuing to use the good services of ABC.

– Diane C., January 17, 2012


I wanted to give a compliment to Lozaro Andrade. He had to remove a mirror so that some plumbing work could be done. He was fantastic! He removed the mirror and did not break it and then carried it into another room. He was very professional with a great personality. I really appreciate his hard work! 

– Debbie K. , January 12, 2012


I would like ABC to know how much I appreciated the service I received from Joseph Bucca and Adam Turnipseed. That's why I keep coming back to ABC. 

– Mr. G, January 9, 2012


Joe was a great technician and did such a great job. Being a single woman and living alone in my home, you can't ever be too careful about who you let into your home. He explained everything in detail regarding the water heater replacement and permit process. He made me feel super comfortable, leaving no doubt in my mind that he would be able to get the job done right. It's because of technicians like Joe that I'll continue to call you for service. 

– Jannell C. , January 5, 2012


When we moved into our house in Nov 2010, we had a lot of repair and replacement jobs to do. Jobs ranging from painting, HVAC work, siding repair to installing new insulation. The technicians were very cooperative in complying with our request that they wear protective booties over their shoes while inside. I highly recommend ABC for all home maintenance projects. This is a first rate team of professionals that know their job.  

– William G. , December 23, 2011


Scott has been a project manager for a couple of different jobs at my house. He has been great - I've recommended him to two other families. Additionally, I've got nothing but positive things to say about Ron and Tony V.. Both of them were FANTASTIC. They are top-level professionals. ABC sets the bar for home services in Austin - great price, very experienced crew, and professional service. Thanks for your efforts.

– Anonymous, December 22, 2011


Tony V. is fantastic. I've already told 3 other people how great he is (and he was here fir the first time today). I've already got him scheduled to come back out next week. His customer service and quality of work is grade A+. He is an asset to ABC.

– Matt B., December 22, 2011


Top notch crew - best in Austin. I continue to send all of my home repair business to ABC. The customer experience is amazing - keeps me coming back. 

– Matt B. , December 22, 2011


Gary Smith did a wonderful job fixing the side of our house. Thank you.

– Mark K., November 28, 2011


We had a great ABC experience with Dalton Savoy. He was very pleasant and professional. 

– anonymous, November 10, 2011


Lazzaro Andrade is the best ABC home and commercial team member that I have had in my house. He can do anything and does it quickly and professionally. I won't have any other handyman do my work. He is the best, the greatest, the awesomist!

– GK Sprinkle, November 7, 2011


I've been a little busy with the other work I'm having done in my house, but I finally found a few minutes to let you know how pleased I am with the painting performed by Tony Vasquez, Floyd Jackson, and Danny Maxwell. They were very professional, polite, and respectful, and they did a great job! They came on time every morning, maintained a clean work environment, and tidied everything up before leaving each afternoon.  The work was done a little quicker than was estimated, but the quality didn't suffer. The house looks amazing!

– Joyce C., October 25, 2011


Floyd Jackson came to my home on Monday for a paint job, and it was flawless. When Floyd got to my house, he assesed the job, gave me helpful pointers on primer,  explained to me that I would probably need more paint for the job and that he'd take care of the project. Floyd finished the job assigned and even went further in painting along the ceiling line and around doorways so it would be easier for me to finish my part of the project. I felt so grateful that he took the time to make things easier for me.  I also had Doug come to my house last week to help with re-hanging a door and weather stripping two additional doors. He too went above and beyond the project assignment.  My experience with ABC has been outstanding so far. Thank you so much for your service!

– Irma P., August 30, 2011


I would like to thank you for sending Doug Askew to the Settlement Estates on Wednesday and Thursday. This man has done a fantastic job repairing thresholds, door sweeps, towel racks, smoke detectors and anything else that I have requested him to repair. He treated the tenants at this apartment complex with respect and patience. Please give him a pat on the back and let him know that we really appreciated having him here doing our maintenance work!

– Michelle C., Settlement Estates, August 25, 2011


Lazaro Andrade came to my home yesterday to do a list of handyman items. He was absolutely great! He knew just how to do everything that I needed and did it very well. I am very satisfied and will request him again when I need help.

– Anonymous, August 15, 2011


We recently lost our maintenance man and decided that, since we were so happy with other ABC services, we would contact Doug Askew for some handyman jobs. He came by and installed all of the new fire extinguishers that the maintenance man did not before he left. Doug was able to install 45 fire extinguishers in 4 hours! We are so pleased with Doug's service and have already scheduled an additional full day block. 

– Settlement Estates, August 10, 2011


Louis Rivera came out to replace a circle line fluorescent bulb at our home. He arrived on time, changed the bulb and even offered us a coupon book. He was very professional, polite and really went the extra mile. If everyone at ABC is like Louis, you should give your techs a bonus! I will forever be an ABC customer.

– Mrs. R., August 5, 2011


Your specialists are always clean, have impeccable manners, and far exceed our expectations. Franklin was terrific! He helped us with our deck and we are extremely pleased. 

– Avie L., July 25, 2011


I wanted to take the time to write and express my appreciatation for the Handyman Services. Mr. Jackson came to my home on June 29th and repaired water damage that I had in my garage roof. He did an excellent job. I really could not tell the difference between the work he did and the original. I really needed it done, as I was having an apprasial done in a few days. He stayed to finish, and I'm sorry that he missed dinner with his wife and friends, so I just wanted to say how much I appreciated it.   Also, the person who took my call -- I believe her name was Brenda  -- was very helpful as well. She gave me some advice about what to do until I could have the ceiling repaired. I wanted to take the time to write and say that ABC has excellent employees. Often people only write when there is something to complain about.   Thank you all so much!

– Jacqueline H., July 20, 2011


Over the last few months, I have had ABC people do various jobs for me, starting with getting my flat screen system installation completed, bathroom painted, cook top and exhaust replaced, electric panels upgraded, and the just completed AC installation.  In that time, I feel like I've met just about everybody at ABC, though I know that's not really the case.   All of them have given very good service and done excellent work - this includes the office staff as well.  However, I don't think that just that general statement is adequate because some of them performed not only well but excellently.  People such as Gary Smith, Mike Chambers, Floyd, Robin, Brenda, and Tina are in this class.  Bobby Jenkins is fortunate to have such good people working for him.   My sincerest thanks.

– Larry R., July 18, 2011


Oh my gosh, Jorge is awesome.  What a great job by him!  Thanks for sending him.

– Lori F. , July 5, 2011


Ryan Cotner is AWESOME. He came out at 1am Saturday to fix my AC. When he showed up, I opened the door, and there he was in his khaki shorts, ABC shirt and a big smile. I asked how he was doing, and he said, "Just living the dream" and went straight to work. He was quick, efficient and fixed my AC and saved the day!   "Big Mike" (Mike Hansen) in plumbing has fixed our toilets and had done a great job every time.   Oscar in Pest is awesome as well. He just loves to talk, and we talked about everything under the sun. He's a "good ol' boy".   Everyone I've dealt with at ABC seems to really love their job(s) and it is great to know that you all care about your customers!

– Eddie C. , June 24, 2011


I want to send feedback on Lazaro and the excellent work that he does.
He is always friendly, smiling and cheerful, and such a pleasure to work
with.  He arrives on time and knows exactly what to do and how to do
it.  He works very quickly but thoroughly and does an excellent job each
time.   He has done several jobs for us, and I will always request him.
He also makes suggestions and asks questions to ensure that the customer
gets the best possible result.  He is the best!

– Sheryl H., June 21, 2011


I wanted to send feedback on Lazaro and the excellent work he does. He is always friendly, smiling and cheerful, and such a pleasure to work with. He arrives on time and knows exactly what to do and how to do it. He works very quickly but thoroughly and does an excellent job each time. He has done several jobs for us and I will always request him. He is the best! 

– Sheryl H. , June 21, 2011


The recent remodeling project at my house is just one example of Ron Klier's dedication and professionalism. He has the skills, the patience and endurance needed to complete a very successful project. His expertise and very diplomatic guidance enabled me to put something together that will be used and enjoyed for many years to come. I know you'll agree that you're very fortunate to have someone like that on your team.  

– Don M., June 13, 2011


I've been a customer for a long time and have enjoyed your home and handyman services. I might add, your service people have always been both professional and informative. I still miss Eddie Williams. He serviced our home for several years and did a great job. 

– Marcus W., March 14, 2011


Terry Stafford represents ABC extremely well. He's patient, kind, and professional! I managed to lock myself out of my house, and he stayed with me until I was able to locate an extra key and get back in! I met with Rick Hansen the week before as well and wanted to let you know he was a great help and very professional!

– Kay A., March 9, 2011


I'm sorry I wasn't home when Doug left, because I would like to have told him what a good job he did. I really appreciate his knowledge and workmanship, as well as the fact that it didn't take as long as I expected to get the job done. 

– Jane B., February 28, 2011


I just wanted to let ABC know how much I appreciate the work done by service tech, John Stelzer. He and his co-worker did an excellent job of repairing the result of some plumbing work we recently did, which included sheet rock and tile placement in my utility room. After I did a little painting, this room looks better than ever! I've used ABC's services in the past for tree trimming and landscaping, and as I expected, your home services department lives up to its excellent reputation. Thanks again to John for doing this repair in a timely and efficient manner. If any of my friends need a recommendation for repairs, ABC will get my vote!

– Patricia C., February 25, 2011


Jose Rivera was extremely professional and great to work with. After being a customer of ABC's for years, this was my first time using Handyman services. I was very pleased with Jose and the services he provided.

– V. Rhodes


I was more than pleased with Jose Rivera's eye for detail, professionalism, and efficiency. He noticed things that may become a future problem that others would have missed. I'll be more than happy to use ABC for any future services and personally request Jose Rivera.

– C. Beck


I had some painting work done in my home by your Handyman services, and I want to take a moment to say how pleased I am with the work that was done. The painter that was sent, Jose Rivera, was fantastic, and I could not have been more pleased with the work he did. He was efficient, courteous, and obviously highly skilled in his trade. I have recommended your services in the past and will continue to do so. Thanks again for another great job.

– G. Shofner


I have just had one of your master plumbers here cleaning out a major clog in our pipes. It was Mike Hansen, and I am so grateful for his expertise and professionalism. I can always depend on service people from ABC being courteous and competent and am so appreciative of people such as Mike. Thank you for all the great help that we have come to depend on.

– A. Pieratt


I cannot tell you how impressed I was with the crew you sent, John
(plumber) and Don (carpenter)...

100% fully professional. I was impressed not only with the quality of their
work but with the professional manner in which they carried themselves the
entire time they were in our house.

If these two are indicative of the type of people ABC employs then you and
your management should be extremely proud. I would recommend both John and
Don to anyone!!

– Marc K.


My home was recently burglarized. Moments after the police left my home, I phoned ABC. The burglar had kicked in the back door, and I could not secure it. Cam Mueller was able to come to my home within the hour to secure my back door. I'm so thankful for Cam. He calmed me down, was very sweet and professional, and he even offered to check in my attic to make sure the burglar were not hiding there!

– Mary K.


The whole thing started when a warm hearted neighbor who is in HVAC business sent out emails to his previous neighborhood to tell people about the rebates going on with city, state and federal governments. We knew that we were going to change our unit soon, whenever it breaks, but his email gave us a hope that we could get a new one now while it still working, plus some financial assistance provided by the government. We began to call around for appointments. We knew the time was short before the end of 2010, had interviewed about 5 companies, and my husband did a lot of studies about how the system would work better for our situation to improve the unbalanced heating and cooling problems in different rooms of our house. After 2 weeks of screening the products and services of these 5 companies, we gave the business to ABC Home and Commercial Services. Mr. Jerry Brannon is a nice and experienced sales person -- courteous and informative. The package of products and services his company offers is an excellent unit with good price. We were happy with his presentation and visit. ABC staff were all very courteous. After we signed the agreement, Ms. Tina Arroyo scheduled us to have new units installed two days before Christmas day. Billy and Ramon installed outside and inside units in one day. They arrived here 10 minutes after 9am and finished a little bit after 9pm. Though we had to call them to come back the next day for a quick fix on the new gas pipe they put in due to the short length of the pipe causing gas leakage, ABC responded right away to resume our heating system the same afternoon. Robin, Billy, Justin, Vance and Ramon worked very hard and diligently to put the damper system in the attic, adding return air ventilation in two rooms, blocking and sealing the open space underneath the furnace, and testing air leakage.  It was a big and complicated job. Robin led his team, working all day from the time Billy got in here at 9:30am until 8:15pm. They did not take a break and finished the job in one day. Now the new system works perfectly, thanks to all of ABC's employees. Each one of them we worked with was excellent. We are happy with our selection. ABC is not only good at pest and lawn service but also is good at home improvement business.

– Angie's List Member


I just wanted to send a note to say THANK YOU to everyone at ABC for getting our tankless water heater issue resolved. The new Rinnai is working great! We really appreciate everyone's efforts! I also wanted to let you know that Tina is absolutely fabulous! She is always professional, pleasant (refreshingly cheerful!), and responsive. And, a special thanks to Joe. He took the time to diagnose the problem. He was very thorough and very professional. Another thank you to the technician who installed the new Rinnai. (I'm sorry, I don't remember his name.) He was very professional, very thorough, and did a great job. You have a great team! Thank you again. We really do appreciate it!

– Cindy A.


Mike Hansen did a wonderful job fixing my bathroom sink. He was very personable, well dressed, and knowledgeable. He came right in, found the problem, and fixed it very quickly. Thanks!

– Mary R.


ABC just completed a painting job for us and I wanted to take a moment to send you a note to express how pleased we were with the great service we received! Jay Francis did a wonderful job supervising the project, staying in touch and keeping us updated along the way, and our painter, Charles, did a wonderful job with the painting and was very careful, precise, and professional.  We look forward to continuing to use ABC for many of our home needs and recommending your services to our friends.  Thank you again for the great job and the great crew!

– Elizabeth D.


I'm extremely pleased with the work Lazaro Andrade completed for me. He completed some brick work at my home, and the outcome exceeded my expectations. I have more work that I would like done and will definitely call ABC in the future!!

– Liz L.


ABC just completed a painting job for us, and I wanted to take a moment to send you a note to express how pleased we were with the great service we received! Jay Francis did a wonderful job supervising the project and staying in touch, keeping us updated along the way. Our painter, Charles, did a wonderful job with the painting and was very careful, precise, and professional. We look forward to continuing to use ABC for many of our home needs and recommending your services to our friends. Thank you again for the great job and the great crew!

– Elizabeth D.


Thanks, Terry, for coming out to my home Monday and for your prompt attention to providing the revised bid on my home's marketing, make-ready project... When we do get around to scheduling, I would like to request, in advance, that ABC's Albert Cookson be assigned as project manager, if possible. Albert recently did a phenomenal job, last year, of coordinating an ABC full-house remodeling project for a particularly anal -- and I say that in the nicest possible way -- friend of mine. Though I'm also rather picky, if Albert can satisfy my friend on a far more ambitious project, pleasing me ought to be a breeze, relatively speaking.

– Thomas C.


Floyd did an excellent job on the recent staining of my pergola in this Texas heat. Very neat and cleaned up after the job was done. He does deserve a bonus!

– Marion G.


I want to acknowledge Mike Chambers. He went above and beyond to help me out and coordinated the best service that I have ever received from any other company. 

– Cathy D.


Mr Cole called and wanted us to know his experience with the Handyman service was superb! David, Floyd, and Anthony were outstanding and made his experience a pleasure. Even though he was warned we are on the high end of pricing he says it was worth it for the quality he received.

– Gary C.


Pest & Termite Testimonials

Eric in Lawn and Carlos Ochoa in Pest are extremely good at their jobs, the hardest workers and are SIMPLY THE BEST!!  BOTH DESERVE A GIFT CARD!!

– Karen M., August 29, 2014


I wanted to let you know that Jeremy C. was wonderful and did a fabulous job. I also wanted you to know that he left a postcard with the words I THINK WE GOT THEM, speaking about the wasps. He was so nice and did a wonderful job, and he really needs a pat on the back.

– Nancy G., August 26, 2014


I wanted to commend ABC in general on your service. Mostly, I was impressed with Steven R. He is a fantastic ambassador to your company.  I am absolutely delighted with your service.

– Lee O., August 4, 2014


I wanted to let ABC know that Deanne F. represents ABC very well, and we are very pleased​ with her and the service she provides.  Thank you, Deanne and ABC!

– Franklin L., July 28, 2014


We absolutely love Richard D's energy and can tell he really likes and cares about his job. He's a breath of fresh air, which may be an odd thing to say about a pest technician, but it's completely true in this case. We loved having him around today.

– Randall J., July 23, 2014


I was amazed by Alan Brown!  I can't express just how unbelievable he is -- very through, knowledgeable, kind and professional.  I felt so at ease with him. I am very pleased with the process and a happy ABC customer thanks to Alan Brown.

– Jane R., June 27, 2014


I was very impressed with Humberto Lopez. He went above and beyond what he had to do to help with my scorpion issues.

– Karen D., June 16, 2014


I'd like to have Eric Stevens out for my regular service. He seemed so thorough and was a pleasure to have as my specialist!

– Jane H., June 13, 2014


I am extremely happy with Tony R. He was extremely patient with me and my children, and I really appreciate him for that. I would like to have him out all the time, from here on out.

– Kelly A., June 12, 2014


I am a satisfied customer of your Pest Control services, and I specifically recognize Richard as an outstanding Technician.  Richard has been servicing our residence for quite awhile, and he is both attentive and very friendly.  He is professional, knowledgeable and efficient. Richard is an excellent representative of ABC.

– Dave M., June 10, 2014


Troy is one of the best people.  He has always done a great job and is just always there when he is supposed to be.   It is hard to find that any more. I hope he is appreciated at ABC.

– Carol S., May 28, 2014


I wanted to compliment Oscar H. He is very polite and knowledgeable.  He always takes his time to answer all my questions and is very patient. He is very professional, and you are lucky to have him.

– Wendy C., May 27, 2014


I wanted to let you know what a nice, nice man Rob Brown is. I have three little dogs, and they didn't slow him down one bit. When we are finished with our contract with our existing pest control company, we will be switching to ABC.

– Linda B., May 21, 2014


Raymond Bennet is wonderful​ and has always taken care of all of our pest control needs. Secondly, when he was out the other day, he asked about our gutters. I told him how I had been waiting for repairs to be done but kept getting no shows from contractors and how frustrated I was. Raymond let me know that ABC has a handyman department that could help. Ron Klier came out, and we were very pleased with his work. There were no issues, everything was scheduled and serviced as promised. I am very happy with Ron but wanted to make sure Raymond gets extra praise for noticing an issue and making sure I was aware that ABC could do the work. My husband was skeptical and felt ABC would be too expensive, but the prices were reasonable as well.

– Jane D., May 15, 2014


Fidencio Perez is the best technician that has ever been to my home. He was very thorough and a really nice man. I hope he can come back to my home again for service in the future.

– Betty O., May 15, 2014


I wanted to compliment Michael Johnson, Matt Woerndell and Emily Trussell. Michael was very nice and kind and discussed my issues. He was just wonderful and patient.​ Matt Woerndell and Emily Trussel did a great job with my pest control. Matt was wonderful and Emily was sweet and so kind with her dogs. If you are giving raises, they all three deserve one!

– Sharon B., May 14, 2014


Don Plant was a wonderful technician. I really appreciated all the care and time that he puts into our property.

– Robb S., May 14, 2014


Just wanted to let you know that I received pest service recently from Xavier. He did a GREAT job -- very thorough, professional, and courteous. Please pass on the thanks to his manager!

– Jeffrey B., May 7, 2014


Josh is awesome! He is very professional, caring, and went above and beyond for me. I want him for service only moving forward! He took the time to give me a call to check on my husband. My husband was outside during the service, and Josh was unbelievably caring and encouraged him to go inside and get to feeling better. I was beyond impressed!

– Sandra H., April 25, 2014


Dennis R. is a super tech. He always seems to care and wants to do the work correctly. Thanks!

– Daniel C., April 16, 2014


Horace was very nice, courteous, kind, efficient and a great employee! Thanks!

– Michael C., April 8, 2014


We were scheduled for an 8-12 service yesterday, and even though Ciro showed up at 1:30, out of all the guys we've had in the 3 years of service with ABC, he did the most thorough, excellent job we've ever received. I was so very pleased with Ciro and wanted to make sure that he received the recognition he very much deserves. We'd like to have Ciro on every service now!

– John R., April 3, 2014


Don Plant has been great, and I would like to complement you guys. He has taken care of all the details, and I have no more gnats or anything. I was very sad when Wolf left, but Don has taken great care of us, and has made a friend in me.

– Neil G., March 31, 2014


I wanted to commend Samuel Oakley for his work. He did an exceptional job with my enclosure and made me feel very comfortable. He's one of the nicest technicians I've ever talked to.

– Laurie W., March 28, 2014


My home was serviced for pest control by J. Martinez. He was very professional, friendly and he took the time to do a very thorough job.  Thanks!

– Walt C., March 19, 2014


I have been with ABC for many years and would like ABC to know that Franklin is the best tech I have ever had.  He helped by spraying WD40 in areas that needed it, and I am very pleased with him and the service he provides.

– Emily P., March 17, 2014


Andrew N. took his time and has done things I haven't seen a pest control tech do before. It was such a wonderful experience having him provide service. I would like ABC to know how pleased I was with him today, as I've been a long time customer.

– Annemarie N., February 15, 2014


I wanted to give kudos to Salvador. He has great customer service. He did a great job and accommodated our schedules. Thanks!

– Scott S., February 6, 2014


Just a short note to inform you on how pleased we have been with Roland Diaz. He is an understanding young man who always seems to take that extra step in the service he provides. Don't think we would remain with your organization if he were to leave. Time will tell, for he will be hard to replace.

– Kenneth Y., February 4, 2014


Austin did a great job today.  Not only that, but he noticed me trying to move some large boxes from my car and offered to help.  Although not necessary, much appreciated and great customer service beyond the pest control.

– Thomas C., January 30, 2014


Roland Diaz was out this morning for my termite annual inspection, and I wanted to call because I felt his service was exceptional.  The ABC techs that come to my home are always good, but Roland went above and beyond to explain why he was looking at certain areas of the home, and I really appreciated him taking that extra time with me.

– Joyce B., January 15, 2014


I wanted to let you know Travis Hall is very nice and mannerly. He was unable to do service in December due to weather, but he still stopped by on the scheduled day and let us know in person. We really appreciated it.

– Sandra S., January 7, 2014


I wanted to let you kno know that I was really really pleased with the bed bug tech Aaron's work, and that he did an excellent job. I am very pleased with the results of the heat treatment. Thanks!

– Peggy S., December 23, 2013


I wanted to compliment Richard. We just love him at our house and will always wait for him to be available for service, no matter how long it takes.

– Pedro D., December 20, 2013


I wanted to let you know how pleased I was with the customer service I received from Hannah Wiley.  I sent a check that ABC never received.  Hannah did research, and after she made certain you did not receive the check, I issued another check.  Hannah called me back to check on the account, let me know you had received payment, and to see if I had any other questions. I'm a very happy customer.

– Patricia C., December 18, 2013


I was very impressed with Kevin's professionalism. It feels like he really cares about his job and his customers. He recommended services and gave me much needed and appreciated advice. I look forward to doing more business with ABC!

– Kathy C., December 18, 2013


Don Plant came out yesterday to treat the inside of my house, and he was fantastic.  He was so polite and so thorough that we want him to take care of our pest control from here on out.

– Billie S., December 13, 2013


I wanted you to know that Derek was extremely thorough, helpful and kind. All of your specialists and employees are great, but he was exceptional. He gave suggestions on what we could do for concerns I brought to his attention and went above and beyond during his visit.

– Pam F., December 11, 2013


I wanted to commend Fidencio for how thorough and wonderful he was during todays pest control visit. He did more than anyone ever has in the years that I've been a customer. He was efficient, knowledgeable, and kind.

– Bernard S., December 10, 2013


I am very pleased with John's work and understanding. John is the only one who came out and figured out how to fix the problem. Since he fixed it, everything has been going great. I wanted to commend him for understanding and helping the situation with success.

– Dana R., December 10, 2013


Just a quick note to acknowledge and thank Carlos for not only a fantastic job but a great personality.  Carlos is always professional and personable when he visits us.  He not only provides us with great service but is an outstanding example to our kids on how to conduct themselves.  He is a true gentleman and consummate professional.

– Peter A., November 20, 2013


I wanted to express great gratitude for Joseph Ayers last minute visit. I had been hearing a noise that I thought was a critter hanging out around the chimney. Upon closer inspection, Joseph was able to determine that the glass doors were rattling. As no rodent control was needed, the check was provided by Joseph as a greatly appreciated courtesy. I am very impressed with all my interactions with ABC!

– Don W., October 31, 2013


I wanted to let you know that I was very pleased with Eddie's work, It looks like Eddie has been doing this for a very long time. I was really pleased with the service. Thanks!

– Dennis D., October 29, 2013


I wanted to give Derek a double thumbs up. We were having moth issues inside, and he was just so nice and so patient. I was just very pleased with him.

– Chris T., October 18, 2013


I was in a parking lot today around 2222 and Burnet and no one would let me out. I was stuck forever until your ABC truck let me in. There are not many people like that any more, and I really appreciated it.

– Mrs. K., October 11, 2013


I have never had someone come out that I was not happy with, but I wanted to call in and compliment Travis Hall today. I had 4 sacks of lawn soil and was unloading my car of groceries when he saw me with the bags. I didn't even have to ask, and he offered to help and moved them where I needed them. I really appreciate it, especially at my age! I would also like to give praise to everyone at ABC. I've used your services forever, and you've always done such a great job. Everyone I've talked to on the phone is also always so wonderful. Thanks!

– MaryEllen O., October 11, 2013


Thank You so much! Greg came out to evaluate and was wonderful.  Jesus was unbelievable. He did everything that Greg said he was going to do. He was thorough and went above and beyond! The work he did for me was incredible, and I was very pleased with the level of service provided! I will continue to use ABC because of the service I received from Jesus and Greg!

– Tammy T., October 2, 2013


While it is still too early to tell if the most recent efforts to rid our home (attic) from “critters” will be successful, I can – without hesitation – commend to you Mr. Salvador Rivera. Salvador came yesterday on a service call after we notified ABC that the critters had returned.  In addition to being courteous, professional and efficient, Salvador was the first ABC representative – after several months of repeat visits -- who was diligent enough and took the time and effort to climb upon the “high” rook of our two story home and thoroughly inspect for access points to our attic. Salvador did find a possible access point in a lower roof area, sealed it and placed two traps.  Again, I don’t know if this solved the problem, but I did want you to know how pleased and impressed we are with Mr. Rivera’s performance. He is a true credit to your company.

– Dorian D., September 25, 2013


Manual was extremely proficient, professional, came by in a timely manner and answered all of my questions. I think he is a great representative of ABC.

– Murray D., September 17, 2013


Thank you so much for getting Mike Huerta back.  He is so polite and friendly, and he answers any questions you have.  I am really glad you got him back!

– Clarice G., September 16, 2013


I wanted to let you know how pleasant and thorough Chris is. I refer customers to ABC because of his outstanding performance. I never see scorpions after he comes out because he does such a great job. He is a treat to be around, and you should know that you have a great guy working with you.

– Scott R., September 11, 2013


Zachary just came for my outside residential pest service today, and I want to quickly share what an exceptional individual he was today.  He explained all my options throughly and was a joy to be with -- along with performing his services well and quickly.

– Alex B., August 30, 2013


Zach Smith went the extra mile and did a wonderful job. I wanted to give him an "Atta-boy" and let you know that I appreciate that I have been able to find a company that is so fantastic with customer service.

– Elizabeth C., August 28, 2013


Jesus Zuniga was very polite, kind and gave great information.  He provided top notch service, and I wanted you to know that you have a real winner on your team!

– Barbara M., August 19, 2013


I'm very happy with Chris Holmes. Even when I'm not home, i know i can depend and trust him to do what he needs to do, and I never have to question anything about his service.

– Ron H., August 16, 2013


I wanted you to know how pleased I was with everyone.  Cam was very professional, took his time to explain everything, helped me move and bag items (which he didn't have to); JJ and Johnny were fantastic, too. I appreciate all the hard work and help from the bed bug department. You went above and beyond my expectations. Job well done by everyone!

– Rob H., August 14, 2013


I wanted ABC to know that Jesse did a wonderful job when he came out. I had a previou service and wasn't as pleased, but Jesse took his time and really took care of me. I want another specialist just like him to come out and service my home. He works so hard.

– Rosemarie B., August 12, 2013


I wanted it noted that CSR Juliana Stark got me on schedule before you had availability, and Eddie T was an excellent example of great customer service. He listened, comprehended all of my customer jargan  and took care of business while being professional. He even took his shoes off in our Korean household without being asked!

– Austin P., August 12, 2013


I wanted to sing praises for Ricardo. He was kind and explained everything to me in a simple way. I was nervous about the process and chemical use due to my kids, and he put me at ease and made me feel very comfortable with the treatment that you will be performing for termites. I wanted you to know what an excellent employee you have.

– Katy L., August 7, 2013


Michael Cadena came out recently and went over and beyond the call of duty. He informed me of the roach issues he baited instead of just saying the issue has been fixed. I only want Michael C out here in the future.

– James M., August 1, 2013


Deanne F. is the best tech out there, and I'd like her only for my services from now on.

– James D., July 29, 2013


Yesterday, we had Chad from the rodent department here removing traps in the attic. Thankfully, there wasn't anything in them. He was courteous and very professional. When he went to leave, he told me that the overflow pan for the A/C was full of water. When he left, I called ABC and they had an A/C serviceman out within hours to fix what COULD have been a major problem. Thank you to Chad for alerting us to the problem, and thank you to ABC for having employees who care about the customers. We will definitely be using ABC again.

– Kathy C., July 26, 2013


Travis Hall was very professional, and I appreciate the termite services he provided today.  He did good work and was very pleasant.

– David C., July 26, 2013


Dennis worked so hard! He was amazing and probably dropped some pounds today, the poor guy. We would love to have him out everytime!

– Teresa C., July 24, 2013


Manuel G is a wonderful technician.  He is the only one we want at our house.

– Kaye S., July 23, 2013


I wanted you to know how great Demetric is. I run a business and wish my guys were as conscientious as he is. He bent over backwards to make sure we were taken care of. Demetric is as sharp as they come, and I really just can't express how great he was and what a pleasure he was to have help with fleas at the home.

– Corey M., July 19, 2013


Steve is by far the best. He is professional and did every single thing that I asked him to do. The knowledge was great. Sometimes we ask for different tasks, and people sometimes forget what we want. He did everything and was profesiional and great! We would love to have him every time.

– David S., July 16, 2013


I wanted you to know how WONDERFUL Raymona is!  She took her time to explain and teach me. I'm new to Texas and appreciate Raymona helping us. We love ABC!

– Richard S., July 11, 2013


I wanted to thank George W. for his outstanding customer service. He took the time to discuss services with me and found several black widows that would have gone unnoticed had he not been so diligent when he visited my property. He was calm and informative when I was spastic about my concerns. He is an asset to your team!

– Donna H., July 10, 2013


I was very exponentially appreciative of the service I recentlyr eceived. Tom went above and beyond to accomodate my children and dogs while he was doing the service. Being in sales myself, I know that it's people like Tom that make a business successful, and I wanted to make sure that Tom gets the recognition he deserves.  Tom, you're ALWAYS welcome at our house!

– Lucas V., July 8, 2013


Tom is super nice and always does great work. I just wanted you all to know.

– Hank M., July 8, 2013


Randy Gray is always on time, extremely courteous, and is responsible for my adding additional services! I'm very happy with all your representatives but wanted to compliment Randy for his efforts.

– Anna G., July 8, 2013


Eddie T. came out to do our pest and rodent service, and we were very pleased.  He was friendly, professional, on time, courteous, and just a wonderful person to spend time with.  Please pass on that we were very pleased to get an excellent experience with Eddie!

– Donna L., July 8, 2013


Horace was just here and I wanted to tell you how much I appreciate him!  He has been so good to come out and take care of the scarey things in life like scorpions!!  Today he found a dead possum outside my kitchen window, and he removed it and discarded it for me!  That is a nasty job, and he didn't have to do that!  He just did it, and I so appreciate that!  I didn't even have to ask him!  You have a real asset with Horace Gibson!

– Julie V., July 8, 2013


I wanted to let you know Ben A is an awesome, awesome man. He's extremely personable and just a sweet person. He fixed our problem and treated us well. I wanted to let you know that he is fantastic.

– William V., June 18, 2013


I wanted to say how awesome and wonderful Horace is, and that he looked in places I would have never thought to look at. I would like to have Horace every time from now on!

– Matt H., June 15, 2013


I would like to take this opportunity to recognize the outstanding service I recently received by one of your technicians, Josh Carey.  He went over and beyond with his customer service -- courteous, very thorough, and he addressed all my questions.  It is technicians like Josh that make me an ABC customer.  I use a variety of your services and recommend ABC to all my friends.

– Elizabeth M., June 14, 2013


Juan Ortegon is wonderful. He is so kind and patient with my children and allows them to walk him through the house pointing out spiders that are obviously not there anymore, but he still takes care of it. The family loves him and prefers Juan only.

– Katherine F., June 11, 2013


Bobby is an exceptional specialist. He went above and beyond! He took his time and investigated our whole kitchen, found what was going on, and gave me the proper direction.  He went back out the very next day and did an actual treatment.  I'm super appreciative of Bobby and his hard work.

– Ken H., June 5, 2013


I loved working with John Martinez and want him for all of my services. He was polite and thorough. I really appreciate ABC.

– Emily H., May 29, 2013


We are cancelling our ABC Pest Control Services because we are moving to a retirement facility in Austin on June 19 and will no longer have need for your fine services.  We appreciate what you did for us these past five years and we will continue to be a supporter of your company.  Jesse and Manuel before him were excellent workers who understood just what we needed.  We feel very fortunate to have had these dedicated people as our regular service professionals.

– Lee & Helen B., May 29, 2013


We have contracts with you guys for lawn care, pest control (including termite warranty), rodent control, and HVAC maintenance.  We also use you on an ad hoc basis for plumbing, electrical, and other handy man services.

We just had yet another interaction with one of your team members -- he came out to check possible termites -- and the interaction was fantastic as always.  It is incredible that you have been able to assemble such a consistently outstanding team of friendly, professional, and competent people within ABC.  We just wanted to send you a note to say how happy we've been with every aspect of service we've received from you guys.  We started with just pest control when we moved here 1.5 years ago, and based on the great service you provided, we've continued to expand with more and more of your services.  We're not sure why we'd even consider using anyone else is town if it's a service offered by ABC.

Thank you for the great service!

– William & Cindy M., May 24, 2013


Extremely high marks for Rubin's professionalism and ABC's incredible response time! Thanks!

– Connie H., May 20, 2013


Ben is a wonderful part of ABC. He is a very nice man and compliments ABC very well.

– Jimmy G., May 15, 2013


Cris was just wonderful and deserves several gold stars. He was very patient, knowledgeable and explained everything that needed to be done. We were very happy and wanted to make sure that Cris gets the kudos he deserves!

– Bob P., May 14, 2013


Gil did a fantastic job here yesterday.  He went far above and beyond what we are used to, and we really were impressed.  We would DEFINITELY like to have him do our house from here on out!

– Sean P., May 9, 2013


Joe N. does an awesome job for ne and has done so for years.  He's incredible, and I'm very happy Joe takes care of my house!

– Wayne M., May 3, 2013


I would like to say that I LOVE our usual technician. I have been tremendously pleased with his service and his caring attitude. I wish I had taken a video of the day he was training a new technician. The thoroughness of his training, his ability to educate and relate to the young man was something beautiful to behold.

– Linda P., April 17, 2013


We would like to send a big thank you to Benjamin Abraham.  I had encountered a fly off a day or so before that and had "captured" some of the termites in a baggie for the service rep to look at.  He was so kind and went over all the details of fly offs, etc to me and explained everything.  He then treated the area (had to drill into the concrete on the sidewalk as the fly off was in-between the sidewalk in a crack the concrete person had filled with wood (?) (none of us had ever seen a sidewalk done like that).  After the treatment he patched the sidewalk to where you could barely tell it had been drilled and treated another area on the other side of the house where we saw a few termites at also.    He then took my husband all around the house and talked to him about the traps and answered every question we had concerning the termites, the treatment and if there was any danger to worry about for our pets.    Please pass on our deepest thanks. He was not only professional and kind, he did not hesitate to take the time to answer our questions and treated us with respect.   We both are very confident in his abilities and that of your company.  We are so happy to have you as our pest control company that we have recommended you to our neighbor and hope she will enlist you to treat her property too.

– Rachael P., April 9, 2013


Jeremy Clark is awesome! He was polite, and friendly, and did a great job. I want to thank ABC for hiring Jeremy Clark. He is the face of ABC, and he is the perfect ambassador.

– Lynne A., March 22, 2013


I am extremely, extremely pleased with service that Patrick gives. He always goes above and beyond to meet our service needs. He is always professional, friendly and courteous. It's exceptional service. Simply the best.

– Kathy I., March 18, 2013


I couldn't speak more highly of Ben and couldn't wait to see him again after his visit abroad. I was concerned that after my last technician, Kevin, moved to Bastrop, I wouldn't be able to find a comparible replacement. Luckily, Ben has been amazing!

– Joan L., February 27, 2013


I was very nervous about having someone come into my home. After working with ABC and seeing how pleasant everyone is, then meeting  technician Joseph Figueroa,  I wanted to say that he is very professional, courteous and made me feel very comfortable.

– Jessica J., February 21, 2013


I wanted to let you know how impressed I was w/ Cam Mueller.  He was very professional, kind and knowledegeable.  I'm very thankful for Cam taking his time to explain the bed bug issues and appreciate the advice he gave us.

– Sara F., February 13, 2013


I was very impressed with Ivan and his professionalism. He took care of me and made ne feel like I was cared for. I appreciate him setting an extra follow up and going out to help. Thanks!

– Lynne B., February 12, 2013


I wanted to let you know that Chad Critchfield is very helpful, professional, and a phenomenal technician and employee. He was informative, knowledgable, and relayed information patiently!

– Renee K., February 8, 2013


I wanted to let you know how much I appreciate Horace Gibson.  He was the most thorough tech I have ever had. I have not seen a single insect since he was out, and he was very quiet and unobtrusive.  I'd like for him to be my tech for all services from here on out.

– Pam S., January 28, 2013


Heather was absolutely wonderful. I was very concerned about the ticks in my home, and Heather was able to answer my questions, explain the treatment and calm my nerves.

– Beth P., January 22, 2013


Jesse is an awesome employee. He was mindful of the property and people around him. We want this to be a Jesse-only account if possible. Thanks!

– Kimber M., December 24, 2012


I was super thrilled with Michael;s performance. He is always on time and does such a great job.

– Clarice G., December 12, 2012


I'm very impressed with Kyle L. He came to my home and was thorough, personable, and very polite. I like him so much that I've called to request that my account be serviced only by him in the future. Thanks!

– Judy E., December 12, 2012


Chad is a wonderful employee and went out of his way to make sure I was taken care of. Thanks ABC!

– Maxine W., December 5, 2012


I have requested only Raymond perform my pest control services from now on, because he understands the house and pets. ABC makes me very happy, and I love how honest you are.

– John F., December 5, 2012


I was really pleased with the service I received yesterday from Mike H. I want Mike to be her normal tech. He was really knowledgeable and helpful!

– Robert G., November 9, 2012


I just wanted to say how amazing Heather is. We had a problem with bugs where no one could ever figure out why they wouldnt go away. ABC sent Heather out, and we were suprised at how such a little person that she is could climb all around the rafters and be so determined to figure the problem out. She found that out water heater was leaking and causing all the bug problems. We really appreciate ABC sending Heather to the property. Thanks!

– Randy R., November 7, 2012


Chad was here this morning and, as usual, with a great smile and ready to find out what was going on. No matter what, this young man is positive and respectful, professional and courteous.   It's always a pleasure to have him deal with our pest issues. Just wanted you to know what a great person you have as an employee.

– Patty & Paul M., October 15, 2012


Juan came out today & was very polite & professional.  I appreciated his courtesy, how informative he was & how he took his time to make sure I understood everything he was doing.  I want him to be the only tech who comes to my house.

– Robin H., October 13, 2012


Just wanted to compliment Jeff Adames on the outstanding job he did on the rodent work we signed up for. That is the type of customer service that keeps customers coming back. Wanted to be sure Jeff and his supervisor were aware of our satisfaction with the service. 

– Laura D., October 13, 2012


I just wanted to take the time and let you know what wonderful service we received from your employee Eric Echevarria. Last Friday, Eric was called out to a condo to investigate the possibility of a dead animal on the premises causing a very unpleasant odor. I personally met Eric at the condo, and he was extremely professional, and got straight to work trying to access the attic space over the kitchen. While he was in the attic, I happened to notice the foul odor was coming from the fridge. We determined that the fridge had quit working, and all the contents inside had ruined. Eric then went above and beyond to help, using his respirator and gloves to clean out the fridge. He also placed odor eating bowls in the fridge, which helped dramatically. I work for Reagan National Advertising, and commercially we use ABC for our facility, and every worker that I have ever come in contact with is always extremely friendly and professional. But on this day, Eric really went beyond the call of duty to help in any way he could. So kudos to Eric, and kudos to ABC for employing such a wonderful staff.

– Jennifer A., August 30, 2012


We have been longtime customers and no complaints about your employees. They are always courteous and very efficient.
We were recently at the Texan Eye Center in North Austin, getting ready to leave, and learned that our Ranger battery was dead.  We went over to the gas station next door and one of the employees loaned us her jumper cables.   Now we needed someone to give us a jump. I spotted an ABC truck driving in and approached Eddie T, telling him that we were longtime customers from South Austin and needed help.
Poor guy - he was just starting his break.  Anyway, he got his drink and came to help us out.  We got the jump in no time and were able to get home safely. Thank you for hiring such helpful employees and allowing them to do a good turn when necessary. Please give our appreciation to Eddie T!

– Lucy D., August 24, 2012


I wanted you to know how much I appreciated all of Jonathan Joubert's hard work on the bed bugs treatment. He was very nice, professional, and worked really hard.  Great job done!

– Joanna W., August 21, 2012


We really enjoyed having Humberto come to our house this morning.

Thanks for your lovely services. It is important to me, because my wife is paralyzed, and lives inside the house, and could not move if insects decided to crawl up on her body. So we rely on your company for expert services.

– Malcolm B., August 14, 2012


I just wanted to compliment Daniel. He was wonderful and did an awesome job getting an inspector out to do a flea service ASAP.

– Ruth C., June 28, 2012


Chris Warden is an amazing technician. Not only is he very, very kind, but he is very knowledgeable. Everything that he has done at our home has worked out perfectly. He is the best of the best!

– Jason B., June 21, 2012


Thanks for providing fantastic service. Michael Huerta has been an excellent ambassador for your company.  He continually went beyond what normal service technicians would do to help control pest problems at our house.   I think he would have probably come over and cooked us dinner if we would have asked him :-)  With employees like Michael, you are sure to differentiate yourself from your competitors.

– Rich M., June 19, 2012


Horace is the most confident, professional, & thorough pest control technician we've ever had.  We want him to always treat our house!

– Edie G., June 17, 2012


Tom Spradling is wonderful. He always does a great job, is completely thorough, and always so friendly. I know he will do a good job, which gives us peace of mind. We enjoy having him at our home.

– Randy S., June 14, 2012


To Whom It May Concern:

Just wanted to say thank you. Wes came to our home and did a great job.  He helped explain why bugs were coming in and gave us helpful hints to prevent the problem.  We appreciate his professionalism.

– Mike B., June 14, 2012


We just love Ron! HE IS A-MAAAZZZING. He goes out of his way everytime, is completely thorough, professional, and above all a joy to work with. We love him. He is truly amazing!

– Susan R., June 11, 2012


Stephen M. went above and beyond to address the fruit fly population at my home. He facilitated getting commercial grade drain cleaner and commercial fruit fly fogger. Also, he went to such lengths as to disassemble the drains of both the bathroom and kitchen sinks to thoroughly clean them out. Thank you!

– Erin B., June 8, 2012


We love George at our house. My wife calls him "Jesus of the Dead Bugs", because when he comes out, the bugs go to Heaven!

– Geoff C., June 4, 2012


We really appreciate all Joe Norman does for us. He is the big reason why we are still ABC customers! He does an outstanding job, and I hope you know how blessed you are to have him on staff!

– Suzanne C., June 4, 2012


We have moved out of the city and up to McKinney, TX. I would like to say thank you for the services rendered over the past 5 years, as you all have always done a wonderful job.   I would like to point out that Roland was on the account for a majority of the contract, and he did outstanding work. He would call ahead as arranged 30 minutes prior so I could get from the office to the house, and I enjoyed the times that I would be there, as he was a pleasure to speak with. He represents your company very well, and I wish he and the family all the best in the future. Please pass on our regards to him for us.   Thank you again, and we wish you all the best in the future.

– Gregg S., May 17, 2012


I'd like to give a compliment for Mike Huerta. He does a fantastic job every time and he's the reason why we stay with ABC. 

– Dawn P. , May 4, 2012


We are coming back to ABC because of how wonderful Chris Holmes is. I considered using a less expensive competitor, but decided that maintaining our relationship with Chris was more important. We love Chris! 

– Carmen C. , May 3, 2012


Tim G. did an awesome job on the termite service we just had done. He was so professional and courteous and explained everything he did. It was a pleasure to do business with him and I can't imagine having an employee any better than him! Thank you!

– Anonymous, May 2, 2012


I'm writing to thank your company for the amazing customer service I received. This was the first time I have worked with ABC. After a squirrel got stuck in my walls, one of your experts, while in my attic, noticed that my water heater needed to be replaced. We took care of the squirrel and replaced the water heater! Every person I met at my front door and talked with over the phone was so friendly. It made my whole experience easier to deal with. 

– Beth W. , May 1, 2012


I've been using ABC for almost 2 years now. Each time any of the Texas pests have invaded my space, I have received excellent assistance. I'm on an every other month maintenance plan with ABC, but if I have problems between service calls, they come out and take care of it for free. The techs are always professional, responsive and arrive during the time that has been set up. 

– Kelsi R., April 28, 2012


Mike did such a wonderful job installing the mosquito light for me. I couldn't be happier with it! 

– Dr. Sheila H., April 26, 2012


Matt Mullins was fantastic! This was our initial service and we were so impressed with Matt. He was thorough, educational, helpful and communicated very well. He gave us some great advice on things we can do to keep pest activity to a minimum. 

– Gus W., April 26, 2012


I wanted to take the time to tell you what an exceptional job Ron did for us. He has always been a credit to your company, but today he went the extra mile. Ron had warned us a couple of weeks ago during our scheduled service that carpenter ants are out and to keep an eye out for them. While cleaning out some gutters, I found a small trail near the roof line where they were entering our home. Ron was out the next day treating that site and the entire front of our home. He explained what he had done and what we should expect and made sure to say to call if we had any problems more than once. Ron should be commended. He is the major factor that keeps us satisfied with ABC.  

– Ken G., April 13, 2012


Stephen is such a great pest specialist! I really appreciates his honesty and knowledge. I will always request Stephen to do our service. 

– Craig K., April 11, 2012


Patrick Sanchez just completed our initital termite service and we couldn't be happier. He was so professional and courteous. He represents your company very well. 

– Amber Q., April 10, 2012


Jesse Alvarado is so professional and we really enjoyed working with him. He is so pleasant!

– Robert C., April 10, 2012


We have been very happy with our pest services from Mike Huerta and Harold Page. They have always done a great job. 

– Marsha R., April 10, 2012


I wanted to compliment Brian in your pest department for his time and attention to our termite problem. I was very impressed with the consumate professionalism. Tim was so courteous and hardworking and even your schedulers did a great job - friendly and efficient! Thank you for a job well done!

– Debbie H. , April 10, 2012


Salvador has gone above and beyond to rid me of my raccoon invasion. He set up traps on Saturday, checked them on Sunday and Monday and offered a sound strategy for removal and avoidance of future problems. 

– Mario D., April 3, 2012


I just wanted to commend Ben for doing such a great job on my termite service. He retreated many areas, moved kitchen appliances to get to things and showed me what he was doing every step of the way. I am very happy with the level of service that I got and I wanted to let his manager know.  

– Sandi S., March 31, 2012


We want ABC to know how wonderful Wolf is! We had a bit of a bad experience during the initial visit because some of the work was left undone. Wolf redeemed our faith in ABC and was very concerned that the work hadn't been done. He was very thorough with his service and we'd like to use him from now on.  

– Sara W., March 29, 2012


Recently we discovered termites in our home. We were so pleased with the professional care we received by two of your employees, Ms. Camille Hall and Mr. Benjamin Abraham, that we wanted to commend them to you. Camille was very professional and knowledgeable and let us know that ABC could take care of the problem. Benjamin arrived at our our home and we knew after talking with him for only a short while that he could take care of the problem. He was very professional and took the time to show us what we was doing every step of the way. Because we experienced the professionalism and quality of these two ABC employees, we will recommend your company to anyone needing termite removal services. 

– Kathleen S., March 23, 2012


We just wanted management to know that we have really enjoyed having Mike Huerta as our specialist. He is always very professional and thorough. We came to be really good friends with Mike and when we get back to Texas again, we hope to have him as our specialist again. 

– Loraine B., March 19, 2012


We had to cancel our pest prevention service on the account of us moving out of state. I would like you to know that we have really enjoyed having Carlos Ochoa as our technician. He has always been very polite, conscientious, and very thorough. It was a pleasure welcoming him into our home and he is a great asset to your team. 

– Karen M. , March 13, 2012


I wrote a great review on Angie's List for ABC and Stephen Mechinus! I always recommend ABC to all of my friends because of the great service I get.  

– Molly W. , March 12, 2012


Josh, who came to do the extermination at our home today did such a thorough job. He even ncluded cleaning the cobwebs from the house, which had gotten pretty bad. You are very blessed to have him working for you. I own a maid service and know how hard it is to find good help. I would like to only use Josh from now on!

– Karen H., March 7, 2012


Heather is the best quality control manager ever. I have had no new "visitors" since she came out last month. We are very happy with ABC! 

– Frank A. , March 5, 2012


Everyone at ABC is so professional and we are so pleased with the work that everyone does. I was using another company and all they did was spray for scorpions, which have always been a nuisance at our home. When Ruben Torres and Harold came out, they looked for the problem areas and where they were entering. They explained it every step of the way. 

– Jay C., March 5, 2012


Carlos is a wonderful tech. He's very thorough and knows his way around our home. All of your techs are always so nice and courteous. 

– Jan A., March 2, 2012


Manuel Gonzalez was so polite and professional when he cam to my home. I would like to use him from now on. 

– Linda R. , March 2, 2012


I've been using ABC's Pest Control service for years with Jim as my specialist and have been extremely pleased. We recently moved to another part of town and were so happy when we were able to get Jim to come to our new house. Last week he was treating my yard for the first time when I realized I needed to quickly shut off my water. Jim not only took the time to find the switch, but he stuck his hand down a hole crawling with fire ants to shut it off. I've appreciated Jim's work for many years. He has always gone above and beyond for us and we just wanted you to know.  

– Susan S. , February 27, 2012


Kenny Owens was awesome when we were having our bed bug treatment done. We had a new born baby at the time and he went out of his way to help us. If it wasn't for him, we would not have had the treatment done. It's good to see people who care when they are doing their job. 

– Anonymous, February 18, 2012


I got several bids from other companies but I decided to go with ABC because of Ricardo. The service we received from Salvador was very professional. He was very helpful and nice. 

– Tricia C. , February 14, 2012


Demetric is so very courteous and professional. I want to use him as my specialist from now on. He really knows what he is doing!

– Bill J. , February 13, 2012


Please cancel the home pest control service for 1033 E. 44th, Austin, TX, 78751.  I have moved to Houston and no longer need the service.  I will suggest to the new owners that they continue the quarterly servicing as I did when I lived there.  I would like for you to know that in the 9 1/2 years I have used ABC, I have seen only 2 bugs in my house, and my dogs probably brought them in.  Your service is excellent and I have recommended ABC whenever I could.  I have used you all for other services and have never been disappointed, but in fact have always been very pleased.  If I do buy property in my new home of Houston, I will definitely use ABC again.  Thanks for many years of great service.

– Lisa M., February 9, 2012


Thanks for getting rid of our rats! You guys great and we appreciate all of your hard work. Thanks to Rene and all of the guys who helped us. Special thanks to Franklin for getting rid of the last one! 

– Annalyn & Dave L., February 8, 2012


Jesse A. is a wonderful example of an ABC employee. He is professional and really good at what he does. 

– Mrs. M., January 26, 2012


Frank B. is such a delight to work with! He explains what he is doing with such clarity and is a great asset to the company. He is very preofessional and knows his job very well. We would like to only use Frank B. in the future. 

– Janice A., January 19, 2012


Jesse was fantastic! He seemed to care about our service and really took the time to do the best job. 

– Jeffrey V. , January 18, 2012


I want to express my appreciation for the integrity with which you run your business.

Recently a gentleman came out to spray the house and accidentally broke an under-cabinet pull-out trash can.  I think his name was Stephen M. He immediately brought it to my attention, and said he would call the company, and they would fix it or replace it.  I was stunned.  That kind of professionalism and responsibility is rare and meant a great deal to me.  He was as good as his word.  Michelle called me the next day to schedule someone to come out and take a look at it. She sent a gentleman named Lazaro who did an outstanding job of repairing the broken piece.  In fact, I told him it was better than it was before it was broken!  While he was at my house he told me about other services the company offers and, at my request, gave me an estimate on painting the outside of my house.  I gave him a deposit while he was there for the work!   I decided a company whose workers take such pride in their work and behave as helpfully and professionally as these two gentlemen, had earned my business.  I also want to compliment Michelle who has been helpful in scheduling these visits, and a couple of future visits for other work. She is very efficient and always gets back to me promptly when I have questions or concerns. Please pass along my appreciation for their high quality work and work ethic to all 3 of these individuals. I look forward to continuing to use the good services of ABC.

– Diane C., January 17, 2012


Mike Wilkinson was doing service on our home, putting out glueboards for silverfish. He noticed that our dryer vent was clogged and recommended that we call a repair man. The repair man said it was a good catch by Mike, as it could have meant a serious fine for us. Mike went above and beyond on this job.

– Dale N., January 13, 2012


We had very professional service last week from Ivan. He was great and we were so pleased with the service! 

– Steve N. , January 13, 2012


I'd like for management to know that, even though nothing was found and there was no charge, Alan Brown and Chris Jaramillo were so professional and persistent in trying to solve the problem. I will recommend ABC to everyone!

– Vicki P., January 4, 2012


I wanted ABC to know that Matt W. was fantastic! He deserves a pat on the back.

– Mary R., January 4, 2012


Your technician is outside now spraying and has been whistling "Don't Worry, Be Happy" since he started. Obviously he loves his job!

– Beverly B., December 29, 2011


I would like to compliment Brian Peeples. I saw him treating a neighbor's home and walked over to ask him about some moths that I had in my home. After asking a few questions, he told me that I had a meal moth problem and told me what to look for. I immediately went home and discovered a bag of bulghar wheat that was contaminated in my pantry. I got rid of it and problem solved! Brian is always so nice, professional and helpful every time he treats my home.  

– Pat B., December 28, 2011


I am very impressed with Adal Ortegon. He really knows his stuff! I wanted to acknowledge his ability.

– Ruth S., December 27, 2011


Stephen was wonderful! I moved to a new area and had to switch techs. I used to have Tom and thought he was wonderful also. ABC only hires the best techs. Everyone that I have dealt with from your company has been very professional and knowledgeable. 

– Molly W. , December 21, 2011


Eddie T. was amazing! He was very thorough and knew what he was talking about. 

– William J., December 20, 2011


Although we did not end up using ABC for our services (we didn't end up having bed bugs), I wanted to let you know that, because of Hans, we will keep ABC in mind in the future. He was kind, attentive, such a gentleman and really went out of his way to help us. We are very appreciative of Hans.

– Vicki P., November 29, 2011


ABC pest control is the best...seriously! Your staff is a positive and professional one. As a customer for many years, I know I don't have to worry about pest problems in my home. It's great to know that in the rare case something does need attention, ABC will take care of it fast. Thank you ABC! 

– anonymous, November 29, 2011


John M. was very thorough and careful. He closed all of the gates and doors and turned off any lights. I was very impressed because no one every does that. I have dogs and I really appreciate the extra time and care that he took. 

– Lauren S. , November 21, 2011


Carlos Ochoa did a wonderful job getting rid of my ant issues.  

– Kathryn T. , November 16, 2011


Recently, the tenant in my rental property called me to report a critter problem in the attic as well as mite infestation in the house. Fortunately, upon inspection, Cris Douglas reported that there were no signs of animals in the attic. Cris handled all issues with respect and consideration for the renter. When I offered to pay for his time, Cris declined, saying that ABC only charges when they have "done" something. Although Cris might not have "done" anything in the way of pest control, his kindness and consideration for another individual have set him high above the average inspector.   

– Alice R., November 15, 2011


Your tech, Stephen Mechinus, was just fantastic. He's the best of any of the techs who have come out to do our pest service.

– Marge F. , November 14, 2011


I have never been so pleased with pest service before! The technician went above and beyond and even helped me with some things in the garage. I will never even consider going with another company for pest control. 

– Jean S., October 21, 2011


Your service tech, Bill M. is one heck of a gentleman! He is always very patient, very thorough, and explains everything. I am grateful for people like him. 

– R.L. H., October 21, 2011


I just wanted to let you know that your pest guy, Travis Hall did an amazing thing the other day. He was working at Town Lake Apartments when he saw a suspicious guy behind the apartments with a crow bar. He yelled at the guy and he ran off, but the apartment that the guy was trying to break into was my son's! Travis said that the patio door had marks where the guy was trying to pry the door open. I called and talked to Travis to thank him for stopping the man. If Travis wouldn't have gotten involved, who knows what could have happened. I am so thankful! 

– Michelle S. , October 7, 2011


Richard D. is the best! Very professional, knowledgeable and a really nice guy. He takes the time to do a good job every time. He has been out here for the past 13 years that we have lived here and we never want to change that! He's the best!

– Mrs. S., October 5, 2011


Charles Wilson is fantastic. He is always great in dealing with our pest control issues. He has been our pest control tech since we started using ABC. 

– Allison B. , October 4, 2011


Eddie Taylor was absolutely refreshing! He was extremely polite and did an excellent job. I would like to use Eddie Taylor only from now on!

– Sonja P. , September 30, 2011


Eddie Arocha was fantastic! Very professional. 

– Paul C., September 28, 2011


Hans Holland came to our home to do pest service. We were so pleased with his work and very satisfied with ABC. We will always recommend ABC and Hans in particular to our friends and family.

– Burt C., September 24, 2011


Erik Echevarria was at my home today to do service. I had some paperwork in the door from a charity pick up and Erik has accidentally over-sprayed the door. He left an apologetic note letting me know and said that I should contact him with any issues. I was so pleased with Erik's attention and was very happy with the service that I received. 

– Ms. H, September 22, 2011


Dwayne Carlo was prompt, professional and very thorough. You can tell he has been with ABC for 10 years. Thank you!

– Bennett D., September 16, 2011


Eddie Taylor did such a great job with our service. He is very professional, has a great attitude and is extremely polite. Job well done!

– John S., September 15, 2011


We became a long-term client of ABC sometime over the past 10 years when we had our first termite-control system installed in our previous home. From the get-go, the exemplory service, punctuality, courtesy and compassion have made a huge impression on me personally. I know I can count on ABC for many different household needs and I can't recall a time that I've been let down. I'd like to give compliments specifically to Oscar, Anthony and Donnie. Thank you!  

– Kimberly S. , September 10, 2011


Ruben D. Torres was our pest tech and we were so happy with his work. He was very detailed and thorough and explained every step that he did. He was also very friendly.

– Ryan S., September 6, 2011


I would like to give a compliment to Don Plant. He was very professional and knowledgeable when he came to our home to do pest work. He indentified the bugs and treated the outside and inside of the home. He also pointed out a leak under the sink and said that it could have caused some of the issues. We would like to use Don only from now on! 

– Mrs. G., September 2, 2011


Dick Young was very personable when he came to our home. He took his time and did not rush the process. He was also very kind and knowledgeable and we appreciated it. 

– Ms. T., August 30, 2011


I just wanted to give a shout out to Doug, our pest control tech in Austin. Once again, he made an extra trip in July to ensure that our yard was free of fireants before hosting a summer backyard bible club that had a ton of kids running around. He has consistently done wonderfull service for us. Thank you! 

– Laurie Z., August 16, 2011


I wanted to tell you how much I appreciated the professional actions of your employees, Camille Hall and Benjamin Abraham. Camille spent the time necessary to inspect my house properly for termites even though the heat was pretty intense. She spent time to explain to me what she found, draw a detailed map, and explain the remedy completely. Benjamin met me with a happy face, explained what he was going to do, replaced pavers that he needed to remove for the treatment, and even sang while he worked under my home. It was also very hot for Benjmin under the house, but he did his work without complaining. He completed everything from Camille's checklist in a timely manner as well. I did receive bids from other companiesand felt like I made the right choice for a termite treatment because of the professionalism of these two employees.  

– Kim B., August 9, 2011


We wanted to let you know how much we appreciate Greg McArdle. He is wonderful and sweet and we are lucky to have him!

– Maxine B., August 6, 2011


I just wanted you to know that I was especially happy with the service I received today in my home. Most of the time, your technicians who come out to treat my home are in and out in 5 minutes. Today, I had a different experience. Adal was over the top. He was extremely thorough and inspected every inch of my home for pests and potential problems. He took time to show me where pests were entering and what I could do to remedy the situation. I really appreciated the extra time he took. It seemed he truly understood that the place he was treating was someone's home and not just an appointment to check off a list. Thank you!  

– Danae F., July 6, 2011


After my husband was bitten by a brown recluse spider several years ago, we decided to try your company's services to keep our home more habitable for us than for the little critters that seem to want to be a part of our lives. This is how we met Michael Huerta. We became friends as he assured us that the application of insecticides would not be harmful to our pets and that he would make every effort to keep the critters away. He has done a commendable job even thought those pesky little critters are persistent. Thanks for your services! 

– Nancy E., June 30, 2011


I just wanted to write and let you know what a great job Tom Spradling does. This is the second time I have met with him, and he gives great suggestions on how to prevent pests from returning. He is also the friendliest person. He does not treat me like I am stupid. I really appreciate his knowledge and his being so polite! Please thank him for me.

– Mechelle L., June 29, 2011


I recently had my home treated after about 3 years of not being treated. Glenn came out and did an absolutely fantastic job. He took the time to do the job correctly and even showed me some of the areas of concern. He very calmly and professionally told me everything that he was doing and reinforced his actions with confidence. I am very much looking forward to his services again. Working at Whole Foods, we put a lot of emphasis on customer service and Glenn went above and beyond expectations.   

– Louie R. , June 22, 2011


Craig Fowler came to my house for an estimate and was awesome.  He was on time & very helpful.  I hope that he will be able to return for the appointment. I would highly recommend him to friends & family.

– Kelly H., June 16, 2011


Kevin did a really great job with my service. He's very knowledgeable and very friendly. Thanks!

– Jeff G., June 15, 2011


People always take the time to complain, but rarely to compliment. My wife and I wanted to take the time to acknowledge and thank George who handles the pest inspections at our home in Driftwood. He is always kind and courteous. Please let him know how much we appreciate him. 

– Frank O. , June 13, 2011


We love Richard Dunlap! He is a very good ambassador for ABC, and we've continued with your company because of him.

– Paul N., June 9, 2011


ABC, your service is exceptional and top-notch! Camille, Stephen M., and the office staff are very friendly and helpful. Thanks!

– Craig K., June 9, 2011


I just wanted to give you a compliment for Rick Pontier. He was very knowledgeable, nice and professional. He treated our home with care and we appreciated it. Thank you so much!  

– Cassie S. , June 9, 2011


I am a customer of ABC for most everything. Just wanted to let you know that my long time bug technician, Jim, was here last week. While he was checking and spraying for bugs, he noticed that the drain line from our air conditioner was detached and let me know. The AC people were just here and said it probably saved me from having to replace a ceiling. I truly appreciate the extra effort Jim always provides and the overall quality of the people i deal with at ABC. Thanks.

– Barbara C., May 31, 2011


Just wanted to let you know that we have enjoyed excellent service from our technician, Don Plant. His always prompt, efficient, and informative. Don always listens carefully to determine specific services and makes helpful recommendations to improve our pest issues. He is such a friendly man, yet retains excellent professionalism; we are always happy to have him show up at our door!

– Jill C., May 25, 2011


I can’t tell you what a treasure Heather is.  It was great to have someone come in my home who is knowledgeable and well trained in her field.  It was even better because she was willing to educate me on my bug problems and share some really good tips with me.  It was great that the company sent her out on a follow-up trip when I was a bit frustrated with the initial technician.    Please let Heather know that I used her dryer tip, and hope that I saved a couple of cashmere sweaters from some hungry moths. Heather – if I ran the company, you’d have a pretty pink or blue shirt to wear, but with or without the colors, you are a star.  I appreciate you.

– Jane B., May 24, 2011


Thanks for offering to help me thank Heather for her visit to my home yesterday. I can't tell you what a treasure she is. It was great to have someone come in my home who is knowledgeable and well trained in her field. It was even better because she was willing to educate me on my bug problems and share some really good tips with me. It was great that the company sent her out on a follow-up trip when I was a bit frustrated with the initial technician. Please let Heather know that I used her dryer tip and hope I saved a couple of cashmere sweaters from some hungry moths. Heather -- If I ran the company, you'd have a pretty pink or blue shirt to wear, but with or without the colors, you are a star. I appreciate you.

– Jane B., May 24, 2011


I receive service bi-monthly and have been so impressed with our technician, Kevin Striegler, that I wanted to let you know. He is so professional, throrough, and polite. He has been very helpful with extra tips and goes above and beynd normal customer service. ABC is fortunate to have him as an employee, and we do appreciate his service and kindness!

– Shelley H. , May 23, 2011


Mike Huerta was exceptional -- so nice and he really cared. He asked me if I had any questions. It's very refreshing to know there are still good people working in this industry.

– Terry K., May 16, 2011


Ben Abraham did a very top-notch, professional job. He was clear and knowledgeable about the work he was doing.

– Donna L., May 3, 2011


I just wanted to let you all know how much I appreciate Ruben Torres. He is always very professional, kind, and extremely hard working! He always does an excellent job, and he has a great attitude.

– Brad B., May 2, 2011


Travis is an exceptional specialist and a valuable asset to ABC. He took the time to listen to me and was very polite and informative.

– Joann D., April 19, 2011


Trey E. might have saved my kids from a snake bite due to the traps he set in the garage for bugs. One of them caught a baby rattlesnake. I just wanted to thank him for that. 

– Beverly W., April 19, 2011


Demetric was wonderful, professional, and courteous. I will tell my friends to call and use Demetric as their technician. ABC is doing an outstanding job for us, and we love them!

– Bill J., April 18, 2011


Juan Ortegon was very polite and professional when he did my service. ABC is a great company!

– Elizabeth M., April 6, 2011


Tim Gauna did a great job with my service. I felt like he really understood me, and I was very pleased with his work. Thanks!

– Emily H., April 6, 2011


I want to commend your staff for exceptional service. From the initial visit Greg McArdle made to our home, to the office staff in a variety of areas, to my first onsite treatment done by Javier this morning, I have had prompt, professional, and very courteous service. Javier was very knowledgeable, efficient and thoroughly explained his process and findings.  We have dealt with a number of firms since moving into our home late December. You obviously place training and product education, in particular, as a very high priority in your organization. Your staff clearly "walks the talk" for service as it should be, rather than the hit and miss we see all too frequently. My compliments and appreciation to you and all your staff we have the pleasure of dealing with; we look forward to a rewarding, long-term relationship. 

– Georgia D., March 27, 2011


Jason Blackwell went beyond his job duty recently. I'm an elderly woman, and he took out the trash for me and treated me with the utmost respect. Thanks!

– Ms. R., March 15, 2011


I called ABC to cancel my account because I'm moving but wanted to let you all know that I love ABC so much that I'll be calling back in 4-6 weeks to set up service at my new house. I especially love working with Eric Huffman. He's great!

– Bridget W. , March 4, 2011


Keith Lambert is always prompt, courteous, efficient, and goes over the top to make sure I am happy and taken care of. Thanks!

– Kendra B., February 23, 2011


Adal was out to renew my rodent warranty recently and was so professional and polite. He is very competent and an exceptional representative for ABC. 

– Tina M. , February 15, 2011


Chance went above and beyond with our pest service! Every area I pointed out was taken care of. I'm so happy with ABC's great service. Thanks!

– Pilar G., February 9, 2011


Thank you to Juan! He was willing to meet the inspector at our house to supply him with a tall ladder, even though he knew he wasn't getting paid for that job. Juan's willingness to do this sealed the deal. Thank you! 

– James V., January 6, 2011


Thanks to Kory for taking the time to stop and help me with my tire the other day. I was on the road and back to work in no time. Random acts of kindness are rare these days.

– C. Laney


Thank you for helping us get rid of our bed bug problem. We were miserable scratching the bites. My mother said that you are a "Godsend" because we could not have done it ourselves. We tried, but the bed bugs kept coming back.

– R. Baker


George Wynne is very knowledgeable, kind, and seemed concerned for my well being when I was hospitalized due to a scorpion sting. He made me feel back in control with all the information he gave me.

– J. Harmeson


I wanted to let you know that Patrick installed a mosquito misting system for me and did a fantastic job. He was so nice and professional, and we were so pleased with his work. He represents ABC very well. No surprise, since all your folks are great and professional, but I wanted to pass on a special compliment on Patrick

– C. Page


I just wanted to inform you of the awesome staff you have working for you. Kimberly was professional, personal, knowledgeable, and did her job perfectly. She was proud of who she works for and said all the right things. I believe that she believed in who and what she was working for and, therefore, scheduled my services confidently with ABC. Thank you for the opportunity to share my thoughts with you, and please let Kimberly know how awesome she is. :)

– C. Self


I am writing to tell you how pleased I am with the high degree of service we receive from your technician, Glenn Bashem. In this day of poor customer service and communication, Glenn is a breath of fresh air. His service, communication and friendly, professional attitude make him an asset to your organization. Keep up the great work, Glenn!

– L. Powers


I rarely write to complain or rave about customer service, but I must tell you I was really impressed with Humberto Lopez. He did an incredibly detailed job at our home. We have had an issue with spiders and roaches, and I think for the first time, all culprits have been identified, and the situation has been taken care of. Thanks again to Mr. Lopez.

– E. Moore


Your team members are consistently reliable and perform their jobs with a high level of integrity. This is true of all the services we have received over the years from ABC. The diligence, patience, and attention to detail always exhibited by Mr. Anthony Langley are particularly noteworthy. His positive attitude and actions are exemplary. Thank you for maintaining your company's standards. I invariably feel relief after calling ABC to ask a question or to arrange for service. No problem seems too small for your team to get involved, and I know it will be resolved.

– Julie L.


We've enjoyed working with Dennis Hunter over the past couple of weeks. He has helped with our rodent problem. We appreciate the time, education, assistance, and humor Dennis has provided to our office staff. Dennis has been great to work with, and we wanted to recognize his excellent service.

– Jerry R.


Keith is a great technician and always takes great care of our pest issues. He's a stand-up guy. Thanks ABC!

– Robert H.


Thanks Bobby! ABC completely eradicated our scorpion problem this year. We recommend ABC to anyone who has heard that you can't get rid of scorpions once they move in -- Not true thanks to ABC! We don't check our Christmas stockings before we stick our hands into them anymore. :)

– Nicolle


I just wanted you all to know that I receive great service from Travis Hall. If there is a promotion for excellence, he should get it! Thanks ABC.

– Tom F.


Thank you, Hans, for the outstanding service you have provided me over the years... and an even bigger appreciation to you for always being willing to go above and beyond, doing so with a smile. You are definitely a man that is true to his character and integrity. I respect and admire you for that!

– Joe S.


I would like to thank Randy for removing a dead possum while performing my pest control treatment. Great job!!

– Jean W.


Richard M. is awesome! He is very professional and thorough!!

– Anonymous


Franklin is always so kind and polite. I lost my husband recently and today, in the freezing cold, Franklin brought my trash in from the curb for me. He also fished a big umbrella out of my pool for me. He always goes above and beyond his duties, and that was just such a nice and friendly gesture. I wanted to tell you all about it. 

– Anne L.


Demetric was extremely professional, polite, and knowledgeable. He looked sharp, unlike the techs from a previous company I've hired before. I respect ABC's employees and the company's standards for them. 

– Bill J.


I'd like to pass on our sincere appreciation for Hans who has always performed his job with the utmost professionalism and are. We will miss seeing him each quarter. Thanks so much, ABC!

– Aaron & Suzie T.


Rick Pontier did a superb job on our last termite treatment that was just completed. He was very knowledgeable and explained everything he did. He was also very friendly and thorough. Rick is as good an employee as they come and I'll request him as our service tech from now on. I think he deserves a raise!   

– Al D.


Lawn & Landscape Testimonials

Workers were very courteous and took pride in the wonderful job that they did for me today. I wanted to make you aware that I am very satisfied with your business.

– Phil W., August 29, 2014


The team did a great job today... The "garden" was done!   That is so nice of you.  Thanks again.

– Jim B., August 12, 2014


I wanted to complement Eric V for taking in my recycle bin during his visit. He didn't have to do it, and I was beyond pleased that he took the time to do so. I wanted to make sure he was recognized and want him to know he is appreciated.

– Kathleen B., July 9, 2014


Francis Lang was able to assist me in turning off the water to my irrigation system when the system wouldn't power off Saturday after hours. I was panicked, and now everything is resolved and the repair is scheduled.  Francis really went out of his way to help.

– William G., June 30, 2014


I am extremely pleased with my yard. Horatio, Edgar and the trainee did a fantastic job. They worked diligently and precise. They were very friendly, polite  and accommodating. My flower beds are beautiful, and my lawn has never looked this neat. I would like for Horatio and Edgar to be put on the list to always mow my lawn. Thank you for a good crew.

– Mildred F., June 24, 2014


I really appreciated Stephanie Niedecken helping ne to get the right person to my home for a ​lawn and ​tree inspection. Stephanie worked with me until ABC got everything right. I'll be moving forward with services now, so thank you!

– Diana H., June 20, 2014


I wanted to let you know that y'all did an excellent job on my yard. It looks the best it ever has. I will definitely recommend ABC to my friends and will be giving ABC an awesome review on Angie's List.

– Ryan L., June 20, 2014


Diego & Mario are here and doing a great job!!!!! Thanks, I know it's a long day for them!! We really appreciate it!!

– Mary S., June 16, 2014


Thank you so much for all you’ve done. The crew did a wonderful job with the beds yesterday. No more weeds and no more grass runners! Please pass my appreciation on to the crew as well.

– Cathey C., June 10, 2014


Your Lawn Maintenance crew was here today for the first time, and I wanted to let you know they seem to have done a great job!  Since this is my first time having someone clean up the yard and surrounging area I was not quite sure what to expect.  Your crew was pretty amazing at how they each seemed to have their own assignments and just got right to it and got the job done.  I cannot tell you how much better it looks.  I did my best to try to think of all the things we discussed during your initial visit to set up the sevice so I could make sure they didn't miss anything and so far I haven't found anything they missed.  I admit, that even though I knew they were coming, I wasn't really prepared and did not even have as much as a cold bottle of water to offer them, much less cash to give them a tip.  I felt really bad about that, so please give them my apologies and tell them I will try to do better next time!!

– Nancy F., June 3, 2014


I wanted to commend Joe Wassam on his design for our landscape work. His execution was fantastic, and we are grateful for having worked with him.

– Vivi P., May 30, 2014


Today was our first mow. I am very thankful that we chose ABC. The yard looks incredible! It's not choppy. They didn't cut it too short. It looks really nice!  The guys were meticulous and efficient. Please pass on our praise and thanks to their supervisor and directly to them. I went out to say thank you, but had to run back in real quick to hop on my next conference call, so it was just a brief handshake. I really want them to know how much we appreciate the care they took on our yard.

– Kay Lynn H., May 28, 2014


I want you to know how pleased I am with the lawn service from ABC. Carlos and Ruben on Route 13 do a good job on my lawn. They are always here on day assigned or next day if we have rain. Thanks.

– Diane S., May 24, 2014


I am always happily surprised by the outstanding service provided by his crew. On the last visit, they were a guy short and stayed longer to get the job done. It is above and beyond service. I always find things that have been taken care of that I didn't expect them to handle.

– Terrence P., May 23, 2014


I am writing to tell you of my good experience with your specialist. His very competent job, in fixing what another company could not and made worse, ​ was the reason I called upon you this time. I was fortunate enough to get the same guy and he did not disappoint me. He did an excellent job! We are now loyal customers!

– Mike O., May 23, 2014


I am so excited about the new landscape improve​ments on my property.  I love everything that you did and was very impressed with how hard your crew worked.  I wanted to say thank you for everything. I can't wait to show it off to my friends.  

– Je O., May 19, 2014


I arrived home this afternoon and found a wonderful surprise.  My yard looks great, a few high spots and of course the new sod is still trying to fit in but overall what a wonderful surprise.   I listened to part of your message before my machine stopped and I apologize for the misunderstanding about my being home.  When I spoke with you last week you told me I did not need to be here so I left a little early for work. Who ever you had mow my yard did a wonderful job, it looks great and I hope he can continue to take care of my yard.  I was really hopeing everything would work out because ABC has alot of programs I enjoy and I  did not want to start hunting for another lawn care company. Thank you for your extra effort, it is a pleasure looking at the smooth yard.

– Carolyn C., May 12, 2014


Rachael, I am so happy, happy, happy with the landscaping project. I think everything looks super.  I'm now only a tiny bit disappointed that the columbines and Gerbera daisies couldn't be encorporated since I know that's for the best.  I know what we have will be hardier and just as beautiful.

Thank you, thank you, thank you!  I especially like your incorporation of the rock into a low wall/border.  That's was the best surprise! Besides the whole project looking so great, that is! May even have to discuss ABC's maintaining all this! Thank you again.

– Linda G., May 12, 2014


I would like to commend Raul Alvarado for the incredible work he has done with our lawn in Austin Texas, 78722. He has worked with us for the past few years and has literally brought our lawn back from the dead -- it now looks fantastic.  Over the years, I have found Mr. Alvarado to be masterful at his occupation.  He is extremely knowledgeable and  takes the time to explain what he is doing and why he has chosen a particular course of action. He is always so nice and he is patient with me and my many questions.  To my mind, he is really the consummate professional.   I am very picky about my lawn and I totally trust Mr. Alvardo.  He is wonderful to work with -- and I truly appreciate everything he has done for us. You really have a gem with Mr. Alvarado. Thank you.

– Maria L., May 9, 2014


I wanted to compliment Eric. My lawn is the envy of the neighborhood, and I get all kinds of compliments on how great it looks. Thank you.

– Cira C., May 2, 2014


ABC recently completed a major landscape project for me.   I met with Lee Sparrow, Landscape Project Supervisor, to develop a design. His design was detailed and captured my wishes in the design.  Once the design was completed, Landscape Team 3,Ismael Moreno, Quality Control, completed the work.  The design and work was extensive and included a drip system, lots of rock landscaping, and some major rock work including retaining walls, large steps etc. While the entire team did excellent work, I specifically want to recognize Jorge for the rock work. Lee and Ismael continue to remain actively involved until the project was completed. My compliments and thanks for a job well done by all. I also needed repairs to a  privacy fence, especially the gate.  Paul Wesson, Construction Specialist, did an excellent job. I  understand he is a master carpenter with his specialty being cabinets.  That  may be my next project.

– Fred W., May 1, 2014


The lawn guys [crew LM 20] did a perfect job. The lawn looks just perfect. Sometimes I call and complain, but I wanted to let ya'll know they did a great job.

– Mario B., April 29, 2014


I would like to acknowledge and thank the two man crew who were at my home today to give it a “spring clean up” and mulch. These two gentlemen worked all day long with only one break throughout the day and battling the weathe,r at that! They are to be commended for their superior work. They are a fantastic representation of your operation. My home looks awesome and, as I said to someone, “it looks happy again”. Thank you to these two gentlemen for all their efforts and great work.

– Denise R., April 21, 2014


I wanted to show my appreciation to Raul. He has done a wonderful job on my lawn and though I had a bunch a weeds early this spring, he kept coming back until they were all gone. I am very satisfied with how my lawn looks so far, especially for the kind of spring we have had.

So, again, thank you guys and Raul for the GREAT service.

– Joseph M., April 14, 2014


I am very pleased with lawn maintenance crew 13. They did a GREAT job on my yard!

– Lanelle L., April 9, 2014


Two men came today to finish mowing my yard.....the back yard they could not get to the other day because the gates were locked.I spoke with them about the leaves and they did a super, super job of getting most of them up.  They very graciously bagged what they could and what I had swept together. My yard looks excellent now and I feel no need to have the special appointment that we set for the 14th.   Please cancel that assignment for extra attention to the beds, etc.   Nature is taking her own time  and Rodolpho and Juan did a terrific job above and beyond what was expected this morning.  Rodolpho was top notch, professional and very kind.  Many thanks to your team.

– Sue C., April 4, 2014


There were three young men who worked very hard yesterday. Tey got a lot of work done in a very short period of time, they got the job done today and everything looks great.  I can't tell you how pleased I am with these young men. I have already recommended this crew to my dad.

– Carolyn H., March 26, 2014


Keith Wimbish is Mr. Parks preferred technician, he has been servicing the irrigation systems at all three of Mr. Parks properties, "he comes up with creative solution for problem while other companies just say that's how it is. He truly knows what he is doing, and I trust that it will ALWAYS be done right. Also, Scott Martin has been servicing my trees for years, he does a great job and always takes care of everything on my property. While we are at it Louis in electrical is a true professional. All of these guys know what they're doing.

I used to call several different companies, but now I have ABC on speed dial and I know who I want to ask for, be that Keith Wimbish, Scott Martin, or Louis. Don't get me wrong, ABC always does the right job, but these guys are great!

– Terry P., March 19, 2014


Joe, thank you for your part in this project. The men did a great job! The yard looks the way I wanted it to, and they were both very kind & efficient. I tried not to stand over them, but I enjoyed watching the project from inside the house. Thank you again.

– Beth J., March 13, 2014


Your guys are at my house right now, and they are doing a great job. I really appreciate all the help. Ya'll are my go-to company for bugs and lawn now. I'm very satisfied.

– Andrew H., March 7, 2014


I want to express my appreciation for the exceptional initial job the mowing crew did on my property. I am very impressed, if this is typical of the quality of work of ABC I will certainly be interested in additional services. Hopefully the weed treatment and turf enrichment service can start soon and get my yard into great shape. Please pass on my appreciation to the work crew, again thanks so much.

– Jeff K., March 6, 2014


We just love Eric Villareal. He is the sweetest, just the best technician. You should keep him around forever. We would just hate to lose him.

– Paul & Phyllis P., February 21, 2014


Crew 92 did a great job on my landscape project. Their work exceeded my expectations. I wanted to make sure management was made aware.

– Howard B., February 12, 2014


You always have done such a great job. I have had two realtors at my house this week who told me that my yard looked great (even in this weather).

– Sue B., January 30, 2014


I wanted to tell you how fantastic your lawn crew was at my house on the clean up job. It was a very hard job and they did fantastic. Please tell Joe thanks, and I will be calling back to get my landscape design estimate soon.

– Joe W., January 17, 2014


Melissa was very professional and delightful. She was able to solve my issue with ease. It was a pleasure talking with her.

– Dave P., January 14, 2014


We have always been very happy with our lawn and pest service. You have rescued our lawn from the brink of "death" many times, and kept the yard looking as nice as possible. This last summer's draught really did a number on our year, but with you people on the job, I am hopeful, we can bring it back again.   We had a new crew out to the house yesterday. Rt 13. Carlos and Robert. They asked us to provide feedback, so here is our feedback: Every fall we get inundated with leaves, and normally when ABC comes to pick up the leaves they always leave quite a few behind, or more leaves fall and they don't come back to pick them up. This year, nobody came for several months, and the leaves kept on falling, but after Christmas, they were all fallen, and we appreciated Carlos and Robert coming to get them. They worked 2 hours on our yard, and really did a terrific job getting all the leaves. Normally, I have to come out after ABC finishes and hand rake the yard to get all rest of the leaves up. This is really hard on my back, so I want to avoid doing it. But, this year, I don't think it will be necessary for me to do this, thanks to the fine and thorough job the Carlos and Robert did. They told us they would be our crew from now on. We hope so. They did a wonderful job!!

– John & Thomas G., January 8, 2014


I looked out my window this morning at my lawn and was so pleased to see it looking so good. They did an absolutely fabulous job, and I am so happy. Job well done!

– Jan K., January 8, 2014


Marshall Bush is wonderful, very patient and gives excellent customer service. He was very knowledgeable and quickly answered all of our questions.

– James S., December 16, 2013


I wanted to say that I was very pleased with all the work that was done by ABC. Joe Wassum did a great job with the landscape proposal and the crew did a great job with the installation. Gary Mizel did a great job with the irrigation work, and Robert Ruiz  did a great job with the electrical work.  Everything was perfect, and it was a joy to work with ABC and their staff.

– Houston D., December 4, 2013


I am very pleased with the lawn care service that Clint is doing. I have a lawn care services that comes included in my home warranty that I pay for, but I really prefer your services.

– Pamela B., December 3, 2013


I was very impressed by the great job your crew did on my yard on 10/25 and 10/28. It was outstanding landscape service, and I really like the way my lawn looks. I also liked the way your crew respected my property, didn't throw my hoses into hedges, etc. Lol.

– Bob J., November 5, 2013


I wanted to compliment Sergio & Pedro on the last lawn maintenance service they did. When the crew was schedule for the service, I had company over. When the crew arrived, they were walking towards the house and turned the equipment off as they were walking through. I was very impressed with their customer service.

– Betsy K., October 29, 2013


Please pass along to the crew that does our lawn that it looks great!  They have been doing an excellent job and I do appreciate it.

– Roger L., October 24, 2013


Lawn Maintence crew 19 did a spectacular job. They have just done so well with the Lawn Maintenance service. I am very pleased and will not have to do anything to my lawn since they did such a great job.

– Diane K., October 22, 2013


Your lawn maintenance crew LM22 is very polite, and I am very happy with the service and the staff. You are all very quick and efficient.

– Cheryl T., October 3, 2013


Thank you for the wonderful service this past time and in paying special attention to the flower beds!

– Victor G., September 24, 2013


I want to thank your lawn supervisor for coming out to make sure the shrubs were trimmed as expected. Your crew did a very good job with the trimming work.

– Don C., September 12, 2013


I sent an email to Bobby yesterday commending Francisco and Jorge for the landscaping work. I wanted to make sure he received the email and that someone knows they worked very hard.

– Elizabeth R., August 13, 2013


I wanted to let you know that the guys who were just out for mowing were a real proffesional bunch, and they did a terrific job! They had the right equipment, and the lawn just looks great!

– Dan C., August 6, 2013


Keith Wimbish is worth his weight in gold! He did a perfect job under terribly hot conditions. I have had other techs out as well, and because of their great service, I will not go anywhere else.

– Ron A., July 30, 2013


Keith Wimbish is worth his weight in gold! He did a perfect job under terribly hot conditions. I have had other techs out as well, and because of their great service, I will not go anywhere else.

– Ron A., July 30, 2013


Raul Alvarado has been out numerous to my home over the past. I just wanted to say that he is always so helpful, professional, and nice. He ALWAYS does a great job, and I really appreciate all of his hardwork when he comes to my home. He was out yesterday and went above and beyond to help my trees.

– Verlynda D., July 11, 2013


Having lived in my home in Northwest Hills since 1978, I have had numerous landscape projects done on my lawn, so I'm not a novice with this service.   I want to let you know that I have never been so pleased with the appearance of my lawn.  Susan spent time with me prior to designing a plan and then presented a very professional proposal complete with photos of what it would look like once she completed the work.  That impressed me much more than a drawing on a piece of paper and definitely helped with my final decisions. I work full time so I wasn't home during the day to supervise, but, when I did get home the first day, I felt like a miracle had taken place, especially in my half-dead and very overgrown beds.  Landscape Crew #1 did a great job and left everything very neat even, though they still needed one more day to complete their work. They even moved several large boulder that were scattered throughout and arranged them quite artistically. Susan gave me good instructions on how to keep the new plants alive during our hot weather, and, 2 weeks later, the plants are thriving.  I will be very happy to be a reference for anyone looking to have their landscape transformed and am proudly showing off my new lawn to friends.

– Linda D., July 5, 2013


Having lived in my home in Northwest Hills since 1978, I have had numerous landscape projects done on my lawn so I'm not a novice with this service. I want to let you know that I have never been so pleased with the appearance of my lawn.  Susan spent time with me prior to designing a plan and then presented a very professional proposal complete with photos of what it would look like once she completed the work.  That impressed me much more than a drawing on a piece of paper and definitely helped with my final decisions. I work full time so I wasn't home during the day to supervise, but, when I did get home the first day, I felt like a miracle had taken place, especially in my half-dead and very overgrown beds.  Landscape Crew #1 did a great job and left everything very neat even though they still needed one more day to complete their work. They even moved several large boulder that were scattered throughout and arranged them quite artistically. Susan gave me good instructions on how to keep the new plants alive during our hot weather, and, 2 weeks later, the plants are thriving.  I will be very happy to be a reference for anyone looking to have their landscape transformed and am proudly showing off my new lawn to friends.

– Linda D., July 2, 2013


The yard has never looked this good. Crew 92 did a great job, and this is the best my lawn has looked. The beds and yard look wonderful!

– Tricia C., June 28, 2013


Just wanted to thank you for getting out to our property so quickly. You guys did a fantastic job!  Glad to have you guys caring for our yard again.

– Clint P., June 12, 2013


Lawn services came to my house for a special clean up job and they did a fantastic job.  They had to deal with some bushes that have sharp stickers,  a bunch of old dead vines, plus some really big weeds,  and they just did a really GREAT job!  They have been to the house before and also did a wonderful job on the front of the house.  I just want you to know how much I appreciate it,  and I always recommend ABC to everyone I know.  Joe Williams, who does the estimates,  is super-nice and a pleasure to work with.

– Sheryl H., May 15, 2013


Thank you so much for your attention to detail.  Our yard is already looking better.  I am happy we are getting the two out of control plants cut back so they are off the house.  I think this is critical for the preservation of the new paint job.

– Sherry C., May 9, 2013


THANK YOU MR. BUSH! Three very nice young men came to redo the yard early this morning. We communicated and now know that they will be here to service the yard and know their responsibilities. We are happy to know that you have good and loyal employees. These three young men were very courteous and understanding.  My yard looks wonderful.

– Richard B., May 9, 2013


I wanted you to know how friendly & knowledgeable Eric V is.  I was really impressed with how warm and friendly he was and wanted to make sure management was aware he was doing a good job!

– Scott S., May 1, 2013


I am very pleased with the compost results. The guys came out and were very courteous and did everything I asked. They did a great job, and I just wanted to let you know.

– Cynthia H., April 22, 2013


I'm very pleased with Fran and how professional he was.  This was the first time for us to use any of your services.  We called because we had a leaky irrigation system, Fran picked it up the day of, on a very busy Saturday! We had a great first experience and are very thankful for the prompt service!  Job well done by Fran!

– Diane H., April 8, 2013


The compost is working so well. Everything is very lush and green, and we will continue to use this service for a long time. Also, AJ and his helper were very friendly and extremely knowledgeable. They did a great job putting the compost down, and I am very happy!

– Melissa L., March 22, 2013


I just wanted to take this time to tell how much we appreciate ABC. Every time your agents service our house they always seem to go above and beyond. Dick Young just left. He came out to check out our moth problem we inherited from a bag of hamster food. After the checked it out he talked to my husband and I about all the wonderful services ABC has to offer. From that conversation we purchased the Air Conditioning service. We had no idea you guys did that.  I’m really glad you guys send Dick. He is extremely dedicated to ABC. He is a plethora of useful information. He is totally dedicated to ABC and getting the right services to the us. He speaks very highly about your services and really cares about the customers. It was like sending me to my mother’s home to help her with something. Anyway. I just wanted you to know he’s an exceptional employee and you guys have a real valuable asset in him. I also wanted to thank Sean for the useful tips and information about our grass. We've used them, and it's been growing great. Thanks, ABC!

– Danielle B., March 19, 2013


Your company preformed landscape work at my address. I believe there are some things you should be made aware of.   
First of all, of all the estimates that I had concerning the repair to my lawn, Lee Sparrow (with your company) was the most professional and comprehensive.  He is an excellent representative for your company.  In addition, it has been many years since I had someone stop after the job was completed to be sure I was satisfied with the work performed.  That says a lot to me about your company and your level of quality that you put into your work. 
 
I would also like to let you know that Tony, Oscar and the other gentleman that were here to repair my lawn, were courteous, and very hard working fellows.  They also represented your company well.  Another thing that impressed me was the cleanup after the job was completed.  There was not evidence that top soil had been delivered because they hosed the street down, The fellows also made sure that there were no remnants of sod anywhere.  A person would never know that I had repairs done to my lawn other than seeing the new sod that replaced the ruts and the dead grass.    Today, I received an email from Laurie Compos regarding the payment of the balance due after the job was completed.  I called Laurie and gave her the information she required to receive payment for the work performed.  After she made the necessary telephone calls, she called me back to let me know that all was well.  My point in telling you this---you have an employee that follows up on a situation.  People promise many things in business these days but fail to follow through on their actions.  I commend you for having an employee such as Laurie that has great telephone skills, is very courteous and if she makes a promise, she delivers.   
It is my opinion that when individuals do a great job they should be recognized for it.  All too often, people work their hearts out for companies and never receive the recognition that they deserve.

– Inez V., March 12, 2013



Thank you very much for sending such a good crew to my house. They did a wonderful job and were knowledgeable, courteous and professional.

I will consider doing this again next year.  Many thanks!

– Janice H., February 26, 2013


The 2 young men that worked at my home were fantastic. I can't believe they did the job they did in four hours. If you would've seen my yard before and after, you just would not believe it's the same yard. The crew was just so nice and so sweet. They were just wonderful, and you are darn lucky to have them working for you.

– Joyce M., February 21, 2013


I came home today, and the yard really looked great, and you did a great job. Thanks for taking good care of us and getting things cleaned up. I appreciate the personal service from Jose Carbajal and Carlos Zapata.

– Grace H., February 7, 2013


I just wanted to thank you and your crew for the great job you did on my yard yesterday. I never expected it to look as good as it did when I got home. There were leaves accumulated for years in places, and they are all gone.  Thank you so much. Please pass along my appreciation to your crew.

– Robin F., January 23, 2013


Our lawn won "Yard of the Month" here at BlockHouse Creek subdivision. I took some pictures in case you might like to see them. Thought you might like to know since all we did was add water. Everything else was done by ABC.

– David C., August 21, 2012


I wanted you to know that the work done by Gume Lopez at my house was extremely satisfactory.  We did not experience any problems with the sprinkler heads, and he did go ahead and do the aeration first, with the landscaping mix application following.  His spreading of the mix with a single shovel was amazingly well done. I was very much impressed!  Thanks very much!

– Betty M., July 2, 2012


Every time I have service done by Landscape Crew 3, they have done a wonderful job. They need to be recognized for the great work they provide.

– Maria G., June 25, 2012


Keith did a phenomenal job. I don't usually take time to call in compliments, but Keith did such a wonderful job that I felt like I needed to let you know.

– Robert J., May 29, 2012


Gary Mizell was extremely pleasant and nice to work with. I wasn't at home at the time of the service, but he called to explain everything to me. My system is working perfectly!

– Susan M. , May 2, 2012


I can't say enough about how wonderful Isidoro and his crew were. They were patient and took the time to explain everything. They gave me watering intructions, too. 

– Susan M., April 10, 2012


We would like to commend the men who did the aeration and composting of our yard. They did an excellent job and were very kind to answer some silly questions from a 75 year old lady. Please keep up the good work! We get compliments all the time about how nice our yard looks.  

– Joyce and George P. , March 26, 2012


We wanted you to know that lawn maintenance crew #15 did a wonderful job when they came out to our home on Saturday. Thank you!

– Maurice D., March 26, 2012


We had our initial lawn service done a few days ago by Ronni Brawn. He was an excellent representative of your company and we were very happy with his services. 

– Cynthia R. , March 23, 2012


This email is for Francisco Valdez who I believe is in charge of the lawn maintenance crews in the Austin division.  I wanted to send this email to express what a wonderful job your crew did yesterday at my residence in Round Rock.  They were especially courteous and respectful and saw to it that everything looked very neatly groomed and trimmed.  I especially appreciate this because we have a Homeowners Association who is very demanding in the appearance of our lawns.

Your crew went out of their way to make sure I was happy.  So thank you again for the excellent service and I look forward to a summer where the lawn maintenance is not something I have to worry about anymore.  God bless.

– Patricia L., March 13, 2012


I don’t hesitate to complain when I’m not happy but also quick to compliment people who do a good job.  First of all, your aeration crew yesterday were prompt and did a thorough job.   Today your hydro mulch crew were at my door at 8 AM and were very thorough to insure they covered the entire area and most importantly, they did a great job of cleaning up.  As you know that is messy as hell and I had my hose out ready to start hosing down the sidewalk and the foreman stopped me and told me that was their job.   Lastly, I met with Gary Mizell, one of your irrigation specialists and he did a very thorough and professional job at both properties.  At my residence he took the time to dig up a small area and confirmed a problem that Keith had previously suggested was there.  I told Gary that if we were in Phoenix and I was still in business, I would be trying to hire him for pump sales.  He is a very nice and professional young man with good knowledge of hydraulics and having managed a large company, I know how valuable good employees like Gary are.  Please let his supervisor know what a great job he did.

– Bob I., March 13, 2012


I wanted to let you know what a wonderful job Francisco Valdez and his crew did yesterday at my home. They were especially courteous and respectful and saw that everything looked neatly groomed and trimmed. Your crew went out of their way to make sure I was happy. Thank you for the excellent service. 

– Patricia L. , March 13, 2012


We wanted to give a compliment to Brad Paxton. He's been out to our home a couple of times and he is such a nice kid. 

– Michael W. , February 7, 2012


Manny Coxe is just wonderful! He is extremely knowledgeable and an excellent tech. 

– Pat R., January 27, 2012


We want to extend a big thank you for the service we received yesterday from Brad Paxton. Even tough we didn't have Weed Control Coverage, Brad listened to our concerns and provided the service at the same time he fertilized the yard and has added it to our quarterly service. You have a great person representing your company. Thanks for the great service! 

– Ron F., January 27, 2012


Gary Mizell was very preofessional. He had a "go get 'em" attitude, a big smile and a clean uniform. We are so happy that Gary is on your team. He went above and beyond expectations and fixed everything that he noticed. 

– Robert V., January 24, 2012


The lawn maintenance crew was wonderful! They did such a great job, I barely even recognized my own house! Thank you crew 13!

– Julie W., December 21, 2011


Josh was very thorough and always does a very good job.

– Greg M., November 29, 2011


We are very impressed with Joe Williams. Joe is wonderful, helpful and deserves a gold star! The following crews have provided service: lawn crew 17, tree crew 1 and lawn crew 98. The crew was already out at our house within only a couple of days of the estimate.  

– Carl & Claudia T. , November 22, 2011


I wanted to let you know that mowing crew 98 (Frankie) is absolutely amazing! I use all of your services and will continue to because of the quality of your work and employees. 

– Karen D., September 26, 2011


The lawn crew that comes to our home always does such a great job. We appreciate it when they mow in a different direction each week; it keeps the grass looking good. This crew should be recognized!

– Patty S., September 15, 2011


With regards to the service I received from ABC on my lawn sprinkler system: I want to let you know how pleased I am with the approach and professionalisn of one of your techs, Josh Redondo. He was courteous, prompt and extremely capable in getting my system back online. You are fortunate to have folks like Josh on your team!

– Andy M. , September 10, 2011


Thank you very much for the diligence shown by your company due to a computer glitch. We returned from France to find a very sad, scapled yard. Manny and Mr. Patek are trying to revive a property that pains me to see. Thank you ABC for making it right!

– Allan H., September 3, 2011


Our lawn maintenance crew is so great. They picked up all of the sticks and branches that the dead tree in our yard keeps dropping. They always go above and beyond. We will never change crews!

– James B., August 25, 2011


Even though lawn crew 91 accidentally broke my car window, they were excellent! I couldn't be happier with the service that was done and how quickly everyone acted to fix the car window. 

– Mary A., August 9, 2011


I wanted to thank you for the wonderful customer service experience it was to have dealt with your company. We scheduled service for June 16th due to a sprinkler section that wasn't working in addition to a couple of busted sprinkler heads. The day of service, I hadn't received any kind of confirmation call and it was getting close to the window. Whitney, the person I dealt with over the phone was wonderful. She assured me that I was on the schedule and that she would call the service tech so that he could get in touch with me. Our tech, Josh Redondo, called within minutes and was apologetic that the repair job before mine was taking longer than expected. Upon arriving, he asked a few questions and proceeded to get right to work. He completed all repairs in record time and my grand total came in under budget of what I'd originally been quoted. I'll be recommending ABC Home & Commercial Services to my friends and neighbors. Thank you again!

– Kathryn S. , June 25, 2011


Gary Mizelle was great! He worked really hard on our irrigation system even though it was well over 100 degrees. 

– Valarie M. , June 16, 2011


Thank you so much for the excellent work done on our yard on Monday, June 13. We were so glad to see Joe Williams at the door when he came to do the bid on the work. Joe knows so much about plants and what they need to thrive. His advice is always excellent, and his directions to the crew were clear and thorough. The crew, led by Oscar, came on time and worked incredibly hard on a very, very hot day. The yard looks beautiful. One of the crew members even found a small statue that the deer had knocked over and trampled into the old mulch. He set it carefully on a rock so it would be safe and we could enjoy it. Thanks to them all for the great service!

– Beverly B., June 15, 2011


Thank you so much for the excellent work done on our yard on June 13th. We were so glad to see Joe Williams at the door when he came to do the bid on the work. Joe knows so much about plants and what they need to thrive - his advice is always excellent and his directions to the crew were clear and thorough. The crew, led by Oscar, came on time and worked incredibly hard on a very hot day. The yard looks beautiful. Thanks to them all for great service.  

– Beverly B., June 15, 2011


To Joe, Frank, Hans, and pretty much all of ABC... I've had nothing but pleasant experiences with all of my services. Thank you!

– Anna A., June 3, 2011


Gary came out to assess several issues we were having with our sprinkler system -- including a leak, broken heads, and several stations that were under pressurized. He was quickly able to assess the underlying causes and did a wonderful job of walking me through the recommendations for repair. He also replaced several heads that were using too much water and not providing the appropriate coverage for the area. He knows his stuff when it comes to sprinkler systems and irrigation. The price was very fair, and he was quite efficient with his time. I highly recommend calling ABC if you're tired of having the same problems crop up over and over again with your sprinkler system -- They know how to get to the root of the problem and fix it correctly the first time. Thank you, Gary. I will call and ask again for you when we start our plans for the new plantings in the backyard.

– Ivy O., June 3, 2011


Oh my goodness! Carlos, Jorge, and Marcos, you guys are great! I didn't realize my lawn could look this good! ABC, you made my day! Thank you, thank you, thank you!

– Christal K., May 26, 2011


Marco, I wanted to tell you "thank you" for helping me get all my yard problems straightened out and fixed. I presume you are responsible for many customers. I tried to remember that as we went through this ordeal. I understand things can't always happen on the customer's time table, but sometimes if we try to be patient without getting upset, we get things worked out in the end. I want you to know the work that was done was of the highest quality, and my wife and I are very pleased with the outcome. We look forward to being ABC customers for years to come.

– David C. , May 15, 2011


Thanks to Jake Wright & his great landscape crew! From design to prep to installation, they did a great job. They were professional, courteous, and helpful. I would recommend them (and already have) to anyone. Thanks for making this a great experience for us!

– V. Hansen


Electrical Testimonials

Robert out yesterday for electrical service and I am extremely pleased with him and ABC as a company. Robert is fabulous and did an amazing job. I've used ABC for other services, and every time you come out, the employees are on time, do a great job and your prices are competitive.

– Fred T., August 29, 2014


John Newman was the perfect technician for this job in particular. He is very pleasant and easy to deal with. He has a great personality and was perfect for this job!

– Doris B., July 10, 2014


Julian Pack installed a chandelier at my home and was about the nicest person I've ever dealt with in this town! He was absolutely wonderful.

– Cathey C., May 12, 2014


I wanted to let you know that I had Robert Ruiz out to do some electrical work and he did a very great job. I will certainly be calling back and requesting him back out again.

– Ellen P., May 2, 2014


I love Robert Ruiz! Such a good representative of ABC and a good salesman! I like him soooo much that I purchased your preferred service plan I will recommend Robert Ruiz to anyone. He is the most caring and nice service man I have ever had out. Very, very happy lady here. :)

– Jean C., February 28, 2014


Julian was fantastic; such a nice guy, and honest about what we needed - he's one in a million!

– Janell R., February 14, 2014


I wanted to compliment Robert Ruiz. Not only did he fix the original issue with an outlet, but he double checked the panel and attic and found a safety issue with arc wiring and made that repair as well, probably saving us from a fire to our home.  We love that he took the extra steps with our concerns. We use ABC for everything and will continue to do so because of techs like Robert Ruiz.

– Kelley R., January 9, 2014


Please extend my thanks to your thoroughly professional crew for the great job they did painting the outside of our house and the patchwork they did after the electrical work.  They did a terrific job and were very unobtrusive in getting the job done thoroughly and quickly.  We are very pleased with the results and will not hesitate to call ABC for our future needs in the area of home repair. Also please extend our thanks to Louis Rivera as well for the electrical work he did the week before that.  He went the extra mile as well and made sure he did the work to our satisfaction.  The lights look and work great, and the boss lady was very satisfied and pleased with what was done by everyone.

– David W., December 23, 2013


I tell you what, Robert was a blessing. Not only was he prompt and polite and everything, but since I injured my foot, he told me about when his son had injured his foot and all that he went through, and that helped me a lot. I would definitely have him again, and I am just very thankful to have had him out for service.

– Joanne B., December 20, 2013


Robert Ruiz was excellent -- Very intelligent, quick to diagnose our undersized breaker and went out and got a new one. Put him at the top of our list. It really was a great experience.

– Pamella & David B., December 20, 2013


Louis did a fantastic job. We were very pleased. He was very courteous, very polite, very patient, and did a great job.

– Tina B., December 17, 2013


With regards to Michael Chambers, everything was done beautifully. He was a very pleseant man, answered all my questions, and I felt comfortable with him in my home.

– Margaret T., December 4, 2013


I think that was the best appointment I've ever had with ABC. He was very clear about pricing and what would need to be done before doing any work. Your employees are very competent, but that was really the best communication I've ever had.

– Heather B., November 22, 2013


The electrical work done by Robert Ruiz was excellent. He was very nice and helpful. He fixed everything and even helped with the trash. That kind of service is why I use ABC consistently.

– Ralph V., November 18, 2013


I was satisfied with the service, and Phillip is a fantastic electrician. I'm impressed by how fast he found the problem. He was a great guy, and if we need future services, I'd like to have him out again.

– Richard B., November 4, 2013


We were happy with our recent service. We''ve had Robert out before, and he has always been particularly good at listening and getting the job done.

– Becky W., November 4, 2013


The customer service was outstanding. Louis, I think it was that was out here.  I loved it!

– Domingo P., November 1, 2013


The serviceman you had out here was wonderful. He was so polite, and on time, and competent.

– Katie N., November 1, 2013


Philip was great. Everything was good. Your people are always timely. They let me know they are coming. He knew what he was doing and even double checked what we were doing. Thanks!

– Ken B., October 30, 2013


Louis Rivera was just awesome and was such a pleasure to work with. I love Louis and hope I can continue doing business with ABC in the future.

– Linda L., October 29, 2013


We were absolutely satisfied. Philip was real friendly, called ahead, explained what he was doing, and cleaned up after himself. The service was very good.

– Robert & Pam S., October 25, 2013


Philip P. did a great job with our fan install. I am very grateful, and we are extremely pleased with the fan and his work.

– Mary Jane D., October 22, 2013


Robert Ruiz who came did a great job. He was pleasant and put in a light bulb in addition to the other work. He was just so nice and helpful.

– C. Olsen, October 1, 2013


So impressed and pleased with Steve True. He put his mind to a hard electrical issue, was thorough, and really fixed the problem. Thanks, Steve!

– Matt W., September 13, 2013


Steve did an awesome job! He was efficient and hands down the best electrician I've had out. Steve was very knowledgeable, gave fair pricing and got the job done.  I'll be writing a recommendation for ABC on Yelp and Angie's List!

– James F., July 16, 2013


Electricity is on, and the tree is gone. I want to thank you so very much. We really do appreciate you, because if we didn't have you that day after the storm, I don't know what we would have done. God bless you & thank you so very much.

– Linda E., April 12, 2013


Luis R. came out on Monday and did some electrical work. After the work was completed on Monday, there was a problem so I called to have Luis come back out the next day. He came back out the next morning and had a very positive attitude about wanting to fix the problem. He  fixed everything. My wife greeted him, and she felt he had a very pleasant and professional demeanor. We wanted to convey that this made us very happy. He seems like a happy, nice man, and that goes a long way. Thanks to his professionalism and positive attitude, you will get future business from us.

– John S., March 20, 2013


Yesterday, I had an electrical emergency here in my home. I called the ABC number and was dispatched a service guy to take care of the problem. The service man that came to my house was Robert Walatz (I hope I'm spelling his name correctly). I want to commend Robert for the outstanding service he provided. Watching him troubleshoot the problem and solve it was one of the most amazing things I've seen from a company employee. Robert's thought process and ability to isolate different scenarios was outstanding. When he pinpointed what the problem might be he was dead on target! I was in awe at his skills and ability to find a solution to that complex problem. ABC Home & Commercial Services is lucky to have a competent, dedicated and highly knowledgeable employee such as Robert. You can bet I'll continue my long-standing alliance with ABC!

– Egidio L., March 11, 2013


I had such a pleasant experience with John the electrician. He came out to my home and had to come back the same day. He was just so nice about it, so I wanted to take the time to let you know.

– Mary K., June 27, 2012


Phillip Pena came to my home to do some electrical work and he was fantastic! He was very professional and and asset to the company. I will continue to use ABC for all of my service needs.

– Mrs. R., March 1, 2012


  Over the last few months, I have had ABC people do various jobs for me, starting with getting my flat screen system installation completed, bathroom painted, cook top and exhaust replaced, electric panels upgraded, and the just completed AC installation.  In that time, I feel like I've met just about everybody at ABC, though I know that's not really the case.   All of them have given very good service and done excellent work - this includes the office staff as well.  However, I don't think that just that general statement is adequate because some of them performed not only well but excellently.  People such as Gary Smith, Mike Chambers, Floyd, Robin, Brenda, and Tina are in this class.  Bobby Jenkins is fortunate to have such good people working for him.   My sincerest thanks.  

– Larry R., July 18, 2011


I wanted you to know that Mike Chambers is an amazing technician. He made me feel very comfortable and was very professional and friendly. 

– Jennifer R., March 18, 2011


Louis R. did such a nice job for us at our place the other day, and we wanted to let you know. Thanks!

– Russell B., March 7, 2011


Plumbing Testimonials

I wanted to give Miguel an A+ for being so great and really doing a good job. We will request him in the future.

– Lee A., August 28, 2014


Eric Ryan is EXCELLENT! He has a super personality and is a super nice guy. You guys are outstanding & work miracles! I'm a very satisfied customer!!

– David C., May 29, 2014


Eric R. was wonderful. Eric really took the time ​and explained everything for me. He will be coming back to install a water softener for us later, but I do appreciate him taking the time to explain to us how to maintain our w/h. I'm so glad that you call because I was going to call myself to let y'all know what a great job Eric R is doing!

– Kelley R., May 5, 2014


Great! Michael Hansen was able to fix the problem. I had an awesome experience & I'll be calling you in the future for an electrical repair that I need. Mike was very knowledgeable & told me that y'all do electrical work as well.

– James F., April 23, 2014


Roland R did fabulous! He is a very good tech! In the process, he found that my water pressure was high, but I need to save some money for the repair in a couple of months.  His work was excellent! I have ya'll for other services & I love ya'll!

– Lorenza E., April 11, 2014


Bertine J and John C installing a water heater were so professional, so polite, and so communicative. They are the type of people you want in your home, as they were there for quite some time. They were very proud of there work and of the company they worked for. I was so impressed with the job and work they did.

– Carolyn L., April 11, 2014


I would like to pass along the word that the plumber, Eric Ryan, was absolutely awesome. He did a magnificent job installing my water heater. Everything went so well. He's very professional, good and did a thorough job. I couldn't have been more pleased. I'm glad I called, because I had talked to other people, and in the end I decided to go with ABC.

– Louis G., March 26, 2014


Please thank John Cosper and your customer service representatives for the outstanding response to our plumbing break!  We only called two hours ago. The problem has been repaired, and we are back in business again except for the residual damage.  Great job John!

– Mary & Gary S., March 18, 2014


Your technician, Eric Ryan, went above and beyond the call of duty. The job of replacing the hot water heater was not only difficult but beyond frustrating. Eric was always on top of the many problems he encountered and did not leave this customer hanging. You should consider Eric an asset to ABC Home & Commercial Services. I know I do.

– Marilyn R., March 14, 2014


Brian Patterson did an excellent job. He handled our plumber service call efficiently and worked diligently. He explained everything very well and there was no question unanswered. He was a great representative for the company. We will assuredly call you again when we have home service needs.

– John M., February 13, 2014


Gracie, I just wanted to write and say thank you for all you did to help us with this project.  Also, I need for someone there to know that Mike Hansen did an absolutely SUPER job!  We are so impressed by how well he did everything, and with this service from ABC.  We are now seriously considering having ABC do all of our home maintenance work.

Currently, we take part in a program with ARS where they come twice a year to check our ac/heating and once a year to maintain our water heater and check for any plumbing problems.  We are wondering if ABC has a similar program.  If so, we would definitely like to consider adding that to our ABC services.

Again, thank you so much and please pass on to someone there how very impressed and pleased we are with Mike and the work he did.
Thank you so much!

– Karla J., February 5, 2014


I'm very happy with the work and service Jay did. Everything went well, he worked very hard and was very nice. The service was outstanding!  Very commendable work!

– Betty F., January 21, 2014


Compliment for Brian Patterson and also Robert Ruiz --  The electrical service was great. He got the job done in about thirty, but I really wanted to say how fantastic Brian in plumbing was. We called him out for what we thought was a simple thirty minute job or so, but it dragged on for three hours, and my wife was actually going to write a letter this morning because she was so pleased with all your plumber did. Brian was fantastic.

– Scott & Amanda T., January 13, 2014


Bertin was out 12/12 for repair to a shower, and wowed me.  He came out, made the repair, and then showed me why I was having an issue. I really appreciated Bertin's honesty. The fact that he showed me how to fix the problem meant a lot to me. Most places wouldn't do that. Bertine never got frustrated with me and explained everything that he was doing. He left such an impression that I gave his contact information to my neighbor. Bertin should give customer service lessons to everyone, because that's how you treat a customer.

– Barbara W., December 16, 2013


Plumber, Eric Ryan, came out and fixed our problems.  We really enjoyed him -- very professional and did a great job.  Very happy with his service.

– Donald G., December 13, 2013


Brian is wonderful. I went round and round trying other plumbers and came running back to ABC. I even posted how happy I was with the services on my Facebook page. I'm going to also go on Yelp to review you. Thanks!

– Bettiann L., December 4, 2013


Bertin did a wonderful job. He is great at communicating and recommending solutions to multiple problems. This is the 2nd time using him, and we are always impressed. We will definitely use him again.

– Lynn B., December 4, 2013


Philip Pena was really corteous, knew what he was doing, and clearly explained charges expected and what he was going to do. He was also very prompt at doing the work and explained what was done. We were extremely happy with the work we had done.

– Ena S., November 27, 2013


Eric did a great job! He is an asset to the company. I followed Eric from a previous company and now use ABC plumbing because of him. I was very appreciative of the work!

– Dorthey H., November 21, 2013


I really like Mike. He was very helpful to me, took time to look at another issue for me, and fixed that as well. I really appreciate that they take the time to listen to me, and then afterwards, they are very efficient, thorough, and quick in getting the problem fixed. I just really wanted to relay that to Mike -- that I really appreciate him taking the time to hear me out and address multiple issues.

– Diane K., October 28, 2013


My plumber did such a good job that I went ahead and got a toilet installed as well. He is one of the best plumbers I've seen in many years. I had no intention of getting a new toilet. I  just asked him to take a look at it, because it was too low and the service had been so excellent.

– Betty B., October 16, 2013


John is very professional. Truly a great help. He has done an awesome job with the water heater install. He did such a good job explaining the benefits of a new toilet that I am going to have it installed later in the week!

– Betty B., October 16, 2013


I called Eric Ryan out to repair a gas leak that required a city permit. I wanted to make sure that this compliment was submitted. He is extremely helpful, extremely thorough, explains everything, and is just really, really good.

– Warren B., October 10, 2013


I am very impressed with John Cosper. I had a leak at 8pm, and it would not stop. The dispatcher was very nice and helpful. John was punctual, arriving when he said he would. I felt that he knew exactly what he was doing and felt relieved when he left. My panic turned into relief. Thanks!

– Evelyn K, September 27, 2013


Bertine Jaimes was awesome and sweet. There was a tenant showering in the rental property, and Bertine kindy waited with the owner until the tenant was done. I really appreciate him and will recommend him to everone.

– Judy T., September 13, 2013


Brian Patterson is a good man. He does awesome work. I am certain I have found my plumber. Thanks, ABC!

– Linda H., September 8, 2013


John Cosper did an amazing job today. I am new to ABC and will continue to use your services in the future based on my experience today with John. He was thorough, knowledgeable, and very personable. I was very impressed with ABC's ability to get out in a timely fashion. Overall, it was a great experience from beginning to end!

– Tina W., August 30, 2013


Mike Hansen is the best! My Rinnai Tankless Water Heater wasn't producing hot water. Mike found that rubber was blocking up the line. I now have great water pressure and plenty of hot water thanks to Mike's expertise.

– Kenneth W., August 14, 2013


Jay was at my home Friday and was just the nicest tech I have ever met... and paying the after hours charges for him to do the work he did was more than worth it. He did an awesome job!

– Joyce L., July 22, 2013


Mike did an outstanding job. We were very pleased w/ Mike's ability to quickly find and diagnose the problem. He was very patient and knowledgeable, and we couldn't have been more pleased with the work that was done.

– Richard L., July 10, 2013


James Perez was professional, courteous, and prompt. He gave a fair estimate and couldn't have done a better job completing their plumbing repairs. I will definitely be calling ABC for further service.

– Julie F., May 24, 2013


You did a water heater job for me, and Greg told me about your great PSP, and I signed up. I just love you guys!

– Walter A., May 8, 2013


I wanted to give compliment to James Perez. He really took his time and did a good job.

– Otney P., April 22, 2013


James Perez did a great job. He was super professional, cleaned up after himself, and was a higher level of service than I was used to receiving from other companies!

– Stephanie D., April 9, 2013


James Perez is an awesome specialist, and I really appreciate how hard of a worker he is and will call and ask for him by name for future plumbing services.

– Don J., March 21, 2013


James Perez did and outstanding job in replacing my water heater and took extra care to make sure everything was correct and very nicely done. James is an asset to your business. I am always happy calling ABC for whatever service I need.

– Richard L., March 15, 2013


James Perez did a great job. H had a great attitude and was everthing we had hoped he would be. I wanted to share the compliment, because I know you probably get more complaint calls and emails than compliments. Thanks.

– Lillian B., February 28, 2013


John Cosper is very good at his job. I'm very grateful and happy for the job he did.

– Sharon S., November 1, 2012


I just want to compliment your service expert, James Perez, who came to my house to do some plumbing repair.  James was by far the most professional repair guy I have ever dealt with. His work ethics were exemplary and highly commendable. It was my first time using one of your home expert services, and I'm certain if other ABC employees are like James, you can be sure I'll be calling on your company for future home repairs. Thanks.

– Egidio L., February 28, 2012


I wanted to compliment your service tech, James Perez who came to my house to do some plumbing repair. James was, by far the most professional repair guy I've ever dealt with. His work ethics were exemplary and highly commendable. It was my first time using one of your home expert services and I'm certain that if other employees are like James, I'll be using ABC in the future.  

– Egidio L., February 28, 2012


We came home last night to no water throughout the house. After speaking with someone at Emergency Water Services, I called ABC. At 7am, I received a call that the plumber would be there in 45 minutes. He's outside digging right now and fixing the problem! This would NEVER happen in NY.

– Addie A., January 7, 2012


Joe was a great technician and did a great job. Being a single woman and living alone in my home, you can't ever be too careful about who you let into your home. He explained everything in detail regarding the water heater replacement and permit process. He made me feel super comfortable, leaving know doubt in my mind that he would be able to get the job done right. I've been a customer since 2006, have only used you for residential pest work, but was excited to learn that you also provide plumbing, electrical, etc... and it is because of the technicians like Joe that I'll continue to call you for service. ABC is a great company.

– Jannell C., January 5, 2012


Dear Bobby, I have been wanting to write you this letter and am glad that I finally found the time to let you know how lucky you are to have such great people working at your company. Several months ago, I had engaged your company's service for water heater replacement, entire HVAC system replacement, plumbing and pest check. It was one of those "when it rains it pours" experience for me. Although I had expected and waited for my old systems to expire, it was still quite stressful when all those problems and more happened at once. And I'm glad I called ABC.  John, who installed my water heater, is quite possibly the best plumber and mechanic I have ever encountered in my life. He made installing my water heater look like a walk in the park. He was also very flexible when I had requested some work that was mistakenly not included in his paper. He even told me that my car might have a brake fluid issue simply from hearing the sound/noise when I backed it out of the garage.  Mike saved the day, not once but twice when he fixed my clogged drainage disaster and later replaced my broken/leaking kitchen disposal. He truly went above and beyond to accommodate my germ-phobia when he unclogged the drainage from/through the roof vent. I didn't even know such thing is possible. Truth is there was another more practical reason to that but nonetheless it made my day. He also gave me great assessment and fair options/recommendations on my second bathroom problem/remodeling plan.     With my work/travel schedule, it's a great convenience to have one-stop shop for all my home catastrophes. It's an important added benefit to have scheduling, paper works, billing, all kinds of logistics taken care of so easily and promptly.  During the project I have recommended your company to a friend who indeed replaced his water heater using your service. I will continue to use your company for my home services as well as recommending you to friends and family. I commend you for your great business and team, wish you a continued success and urge you to recognize and reward your team for job well done, great service and for representing your company in the best light possible. 

– G.R., January 4, 2012


I would like to compliment John, who took care of my plumbing issues this morning. He called before he came, which is what I requested. He was on time, very courteous and skilled. You are fortunate to have him as a part of your team. 

– Carol E. , August 30, 2011


I am very pleased with Joe Bucca's workmanship. He was very thorough and knowledgable, and I will request him every time I need a plumber. I've been using ABC for the past 10 years for pest control, and when I realized ABC performed other services, I thought I would give you a try. Thanks to Joe, I will use you again and again.

– Mrs. Webber, June 21, 2011


I used ABC probably two to three years ago. We had a leaking cut-off valve that was supposed to cut off water to two external spigots so that they wouldn't freeze during the winter. It didn't quite cut them off, and they replaced that lickety-split in a situation I couldn't figure out how the guy even got to it, let alone got the job done. They are wonderful and do a great job. I would use their services in the future, too.

– Lars & Sue G., April 21, 2011


Oh, Crap! -- A leak in our foundation topped by our expensive Italian tile that we can’t afford to replace even if it is still available. We live in a modest home, but for some reason ended up with an expensive Italian tile that we can’t replace. We knew this because, in the past, we researched the tile because we wanted to tile other areas of our home with it.

We knew we had a leak in a water line under our foundation. The first person we called was Mike Yazalina, who has been to our house before to help with a new water connection in our bathroom remodel. Mike came, observed and listened, and told us where he thought the location of the leak was. We also discussed with him our concern on not being able to replace any tile that had to be compromised to fix the leak. 

We did have a water leak from a copper pipe in our foundation, which Mike fixed. Do you know how many tiles he had to take? ONE: only one 12 x 12. We have been VERY satisfied with the service that we have received with Mike Yazalina . Thank you for sending him. We will always ask for him and will refer him to others for their plumbing needs.

– Rebecca H., April 11, 2011


I'm so pleased with the services that your plumber, Mike Hansen, provided for me. My husband is ill, and I have to take him back and forth to a doctor in Houston from my home in Dripping Springs. Due to that schedule, I needed ABC's service done on a Saturday. Mike Hansen volunteered. During that visit, Mike went above and beyond to take care of me. I could not believe the level of customer service he provided... I then contacted ABC to have an electrician assist me with changing light bulbs that I could not reach. Louis Rivera went to my home, was extremely professional, and provided great customer service. After 36 years of marriage to a man that took care of everything in our home, I didn't know what I was going to do now that he has advanced stages of cancer, but ABC has become a company that I know I can depend on.

– Margaret F., February 28, 2011


I would like to express for sincere thanks and appreciation for one of your staff membrs, Mike Hansen, plumber. First of all, Mike arrived in a very timely manner per the pre-arrival phone call I received today [06 Jan 2010].  Upon entering my house, he was very courteous and professional.
My original call was to determine if and where a leak in my water system that was causing a substantial increase in my water bill.  Fortunately, the cause was determined a day before by the water company.  I did relay to Mr. Hansen that I had a new garbage disposal that needed to be installed due to my original disposal not working and needed the cost to perform this service task.   Mr. Hansen informed me that he would test the disposal first and after dislodging a small piece of metal, the disposal was working again!  He explained to me that when there is an obstruction, the motor will turn off as a safety measure.  The cost of repairing the  disposal was less than the cost of the new garbage disposal (..which I will return today).  Mike did not make me feel like I was a "poor lonely woman with no idea of what her household repairs are about and could easily be duped and/or over charged for these services". Much appreciation and kudos to Mike!  As a result of this pleasant experience, I will definitely use ABC for other repairs for my home!!!

– K. Batiste


Wanted to let you know that Greg Turner is FANTASTIC and such a gentleman. My gas was shut off by ATMOS, and ABC came out right away and fixed the problem. I'll recommend you all to my friends. Thanks for the wonderful service!

– Lily B.


AC & Heating Testimonials

I want to thank Segdrick Jones for everything he did when my a/c went out. He was prompt, very professional and came prepaired for my issue. Thank you Segdrick, and thank you ABC for what I say was exceptional service. I am a Chief Engineer at a class A commercial Real estate property in northwest Austin and know what great service means, and Segdrick was that and more.  Thank You!!! Very satisfied!!

– Charlie M., August 27, 2014


I was very impressed and pleased with Todd's service. He was out for an AC repair July 3rd and returned on July 4th with parts to complete the repair. I was very appreciative that he would do that.

– George A., July 7, 2014


I just wanted to send a quick note thanking your wonderful company. We called FOX Services this morning who we bought our a/c through in 2006. They told us since we weren't a priority member anymore they couldn't fix our a/c till Wednesday at the earliest. We contacted ABC and you had a technician come out and fix our a/c for $1000 less than we were quoted off of a warranty service call we made. Your technician Kim was very friendly and got the warranty to cover some of the price which the other company did not. My parents are handicapped and in their 70's and waiting two additional days for a/c was just crazy. In the future we will gladly use your wide range of services and recommend you to friends and family. Your fast, prompt and courteous service made a bad situation turn into a wonderful situation.

– William M., July 1, 2014


Brandon Belk did a great job getting my unit back up and running. He was knowledgeable and gave great advice regarding the overall health of system. Timing was perfect, and service was great.

– Bruce T., June 13, 2014


We love our new system. It's working so much better than the other one, I began to wonder if we ever had AC before. It's awesome. Everyone that came out from start to finish was fantastic. Gary Cremeans, Julio Padilla, Mike James and Omar Jaimes were amazing. They worked really hard and were unobtrusive. Our carpet is called Vanilla Ice, and they placed drop cloths all over the places they were working, picked up and vacuumed up when they left. They were really really amazing.  My husband and I both could not be happier with the service and are extremely pleased.

– Dolores C., June 11, 2014


First of all, KUDOS to Billie, Doug and ? (sorry, I can’t remember the 3rd guy’s name)!!!  The workmanship is out of this world!  Plus, they didn't get out of here until about 10:00 last night.  That’s dedication!!!  The work inside and out looks amazing.  Seriously, a work of art!!!  If it weren't so much money, I’d pray for the other system to fail so we could have two works of art up there in the attic!  So, I’ll just not look at the other one when I’m up there (much cheaper solution!).   Oh, and special shout out to Doug who was the poor soul that had to go up a THIRTY TWO FOOT ladder to run that new low-voltage wire!!!!  He said he had to call the office for someone to bring him that ladder (his was only 24’).  He said he told them, “my ladder won’t extend far enough.”   We continue to be more than happy with everything we've ever done with Bobby and ABC.  As he continues to buy other service firms around town, more of our business has shifted to ABC.  But, he’s kept that business because of the OUTSTANDING customer service we receive.  From Oscar (pest control), to Robert and Kerry (pool), to Scott (tree), and everyone in HVAC who has ever been out here, we just couldn't be happier.  I get folks -- especially pest and tree -- ringing our doorbell periodically with offers of free estimates.  I tell them we've been with ABC for 15 years and are not switching! 

– Mike B., June 10, 2014


Dalton is awesome. He has been out several times for us and always delivers a high level of service and clear understanding of further needs and the reasoning. Great work!

– Emily B., March 19, 2014


Compliment for Cesar Vila, Wes Raines, & Julio Padilla for AC installation at our place:

They were absolutely the best. Our unit is in the attic, and it's not an attic you can stand up in. I told them that I was so sorry, but they never complained. I enjoyed having them over here working all day. They didn't bother me at all and were so very nice. We've been with ABC for many years. We are very happy and are so glad. We will recommend you anytime. Thank you so much.

– Joe Y., March 18, 2014


Omar went above and beyond. Not only did he do a fantastic decon job, but he found some minor tears/holes in duct work that he performed a simple repair on. He used our materials, which happened to be lying around, and didn't charge anything more to my urprise. I was not only appreciative but impressed that the level of customer dedication exhibited by Omar was so high. You should offer a raise to an employee who truly has the companies best interest in mind.

– Stephen A., March 17, 2014


Segdrick Jones was fantastic! I have had few other ABC representatives who were as friendly or personable. The PSP maintenance that was performed was completed with efficiency and a deep understanding of his trade. This customer couldn't be happier.

– Kim S., February 26, 2014


I wanted to compliment Todd Mowry. I really appreciate him taking the time to listen to all of my questions. I have told all of my neighbors to start using ABC.  I had been getting ill very frequently, and it turns out that it was related to the filter on the AC that had gotten so dirty that I was not getting clean air flow. I was very amazed at the difference and very grateful that he found it. Thanks!

– Sharon K., February 20, 2014


I wanted to let you know what wonderful employees you have working for you.  Julio and Michael arrived that morning to install my new Lennox Signature Series Heat Pump.  They had informed me where they would be working and the process for the day.  Sometime later that day I noticed I was loosing my sight in my left eye. I did not know what was happening and decided to go to the hospital.  I asked them to close the door and leave the temperature on a setting that they thought would be comfortable. When I returned late that night I found my house locked up, nice and warm inside and cleaned up.  It was wonderful.  Thank you so much for having people you can count on and will go the extra steps needed to provide service above and beyond expectations.   A few day later I went into the attic to see their work and I was not surprised to find a very neat and clean install.  Trash was not left behind like I have seen on other installs we have experience over the years. Thanks again.

– Diedre D., January 16, 2014


I wanted to thank Kim Saunders for his hard work and dedication to solving her furnace issue. The unit was making a terrible clicking noise that took several visits to correct. After returning home for the holidays, we were glad to find that the issue was resolved. I am extremely happy with the results and very grateful that the pesky clicking is gone!

– Joy R., January 7, 2014


I called in with questions on renewing my PSP and spoke with Rashelle. During the conversation, I wanted to compliment the technician Todd Mowry. He provided outstanding service, was extra cautious, and explained everything as he was going along. I also wanted to compliment Rashelle. I would like to let ABC know that she is a valued employee and always appreciate talking with her for scheduling and any questions.

– Howard H., January 6, 2014


Mark Hogan was wonderful and explained everything. We are ompletely comfortable with him and believe he is the most professional representative ABC has.

– Clay B., December 30, 2013


Just wanted to send you a quick note to thank you and your staff.  Every single person who has come out to our house has been outstanding.  Everyone is polite, professional and very helpful.

I am very happy I called ABC when I first needed service on my AC unit 18 months ago. Happy holidays to you and yours.

– Teresa C., December 11, 2013


I am very satisfied with my HVAC Repair. Segdrick Jones did a masterful job of fixing the issue and provided top notch customer service every step of the way. This is by far the best experience I have had in the past 13 years.

– Les K., December 10, 2013


Jorge was excellent! As a CSR for the City Of Austin, I know good customer service. Jorge was very friendly and knowledgeable. He came in and was thorough and explained everything in a way that could be understood. I will be using ABC for further service without a doubt!

– Frank S., December 4, 2013


I just wanted to take a moment to thank you for all of your recommendations & assistance in setting up the proper work for the attic.
Doug & Luke did a great job today with the installation of the painted grills, cleaning & sanitizing the attic areas, blowing in the insulation, replacing the attic ladder pulls & the garage edging repair. Roman & Casear were terrific as well on the first part of the operation with replacing the ductwork & buckets and adding the UV lights and new vent. As was Duane with the sealing & rodent protection. The air quality difference was apparent immediately!
Hopefully we will not have future uninvited attic occupants. Your expertise in diagnosing the issues is very much appreciated. Everyone of the individuals worked really hard, was extremely conscientious and very pleasant.

– Kathi A., November 20, 2013


Marc is by far the best technician I have had out to my home to date. He was thorough, knowledable, and explained things in a way that I could understand very well. I'm also very happy with my PSP maintenance service.

– Brent B., October 31, 2013


Bill Vincik was great. He made it out very promptly. He Unfortunately did not have the part needed for the repair but was able to do a little rewiring trick and get the my system limping through the night. He returned the following morning and completed the repair, restoring my service. I bragged to a few folks about your after hours service and that it's well worth the cost. I would really like to commend Bill V.

– Don W., October 30, 2013


Mike James in HVAC is the ONLY tech I would like to have out to our home for HVAC work. Mike was just like a doctor with his explainations of what was or was not going on with the system. We would like Mike James from here on out for any and all HVAC related work and look forward to seeing him in the spring.

– Shaughn H., October 22, 2013


I just wanted to commend the service technician that was at our house. His name was Dalton, and he was very friendly, throrough and professional. I wanted to thank you for sending such a nice guy.

– Larry H., October 16, 2013


Michael Jaimes did an outstanding job! He was very thorough and knowledgeable. Michael took his time to work on multiple systems. I was very happy w/ overall service!

– Colleen H., October 9, 2013


I had an AC repairmen out today (Michael James), and he was really good. I'd like to have it noted to send him out for any future services. If you can give him gold stars for his work and pass it on, that'd be great!

– Jack M., July 30, 2013


Mike James came out to my home and was professional, checked everything, and went above and beyond. I had someone fix the system before who just looked at a few parts and replaced them, but Mike came out, checked the entire system outside and inside, and answered every question I had.  I was very pleased with the service he provided.

– Todd O., July 15, 2013


I wanted to tell you how impressed I was with Todd Mowry's service over the last week.  My stem was loud after I had another company replace the motor, so I called ABC.  Todd came out and diagnosed that I needed a new fan blade.  I was shocked at the price but was grateful that Todd took time to explain the reason the repair was so pricey and how it would benefit my system as a whole.  He also took the time to complete a minor repair on my second system without the me even requesting it.  I'm thoroughly enjoying my silent new AC systems and wanted to thank Todd for a job well done!

– Sean P., July 10, 2013


Mr William Edwards came out for AC maint. work and was focused, thorough with his explanations, helpful, and very courteous. He was driven to finish the work and did a great job. We'll be using ABC for more of our home needs and will gladly have Will out for further service!

– Howard H., June 27, 2013


I am somewhat of a handyman, so I can appreciate skilled workmanship when I see it.  Your installers, Mike and Julio, demonstrated unsupervised skilled workmanship throughout the sometimes difficult installation of my new Signature Lenox Air Conditioning System.  I checked on their progress frequently during the day.  Not once did I notice them even taking a break.  All of the things you described to me that would be accomplished were done meticulously.  Mike and Julio worked well as a team.  They took extra care to assure that everything was left cleaned up before they departed.  Installation of the new thermostat proved to be somewhat of a challenge, but that problem was solved by replacement of the faulty thermostat wiring.  I was able to register the thermostat on the Internet and had the wifi up and running before the installers departed.  My house was built in 1967, and I have owned it since 1973.  Throughout the time we have lived here, we have had several air conditioning systems.  I had been impressed with previous installations until I was able to witness how it really should be done.  ABC Home & Commercial Services has it down to a science.

– John C., June 12, 2013


Julio is a keeper, and you should never let him go! I was very satisfied with him and think he is the best!

– Joanne A., April 17, 2013


We recently had a Lennox Heating and AC system installed, as well as a tankless Water Heater, Insulations,new duct work and Weather Proofing. We thought, this is going to be a huge undertaking, but to our surprise, it was a enlightening experience. Everybody who worked on these projects was outstanding in all categories. Punctual, polite, friendly, respectful, clean and professional. Overall, this is the vision we always had about Customer Service. We will recommend ABC Home & Commercial Services to all our friends and neighbors.

Here are the people that we want to be recognized!
AC and Duct:
Kim Saunders  HVAC
Michael James  HVAC   
Sam Velez HVAC
Ceasar Vila HVAC   Sheet Rock and Insulation:
 
Douglas Askew   Handyman Pro                                          
Waylon Knight HVAC Apprentice Plumbing:
Michael Hansen  Master Plumber
 
Electric: Steven True  Handyman Pro
 
Thank you so very much all of you, for making it such a wonderful experience!

– Hans & Inge H., March 19, 2013


I am excited to have the new computer control. ABC did a marvelous job including returning next week to check to assure everything was installed correctly and working right. The manners and professionalism of the men were outstanding. This service actually means more than the actual installation. ABC makes it right in a very friendly, quiet and professional manner.

– Margaret B., December 5, 2012


I recently had my A/C of 20 years and furnace of 32 years go bad. So I knew I was up against, not only, a major expense, but even worse, I expected to have to shop around and compare offerings, deal with pushy salesmen, and then deal with the mess and disruption of a new system installation. I’m glad to report that ABC alleviated that pushy salesman and  messy installation concern. Adam was professional, didn’t try to over sell me on a new system, and followed through on the installation. The installation crew was hard working, friendly, hauled away the old system and thoroughly cleaned the area. Best of all, they completed the job in one day. Basically, no disruption at all.  The system looks to be working great and I really like that fancy new, Internet-enabled thermostat. Thank you for providing such professional and courteous service. I should also mention that we have been using ABC for our pest control for several years. We have had the same experience with that service. Anthony has provided that service and always presents himself as a conscientious professional. It is obvious, that excellent customer service is an emphasis at all levels within ABC. It starts at the top and and is part of the culture throughout the organization.

– Gene & Linda T., October 30, 2012


I was a little anxious about using ABC for my air conditioning service, as I have always used another company.  However, after your company sent out Dalton Savoy, I will continue using ABC.  I have NEVER had an AC tech do such a thorough job as Dalton did!!

Not only does he know his business, he is very professional and has such a pleasant personality.  Dalton is a very astute young man. Thanks for sending such an outstanding tech!!!

– Mary V. , July 13, 2012


I would like to commend you on a job well done by your employees. I had three air conditioning units installed in my home, and it was a surprisingly pleasant experience. A week or so earlier, Justin did an inspection and cleaning of my old units and discovered that they were not working properly. Larry then came out to give me an estimate and did an excellent job of telling me my options. Mark and Julio installed the first new unit, and both Larry and Justin came at the beginning to give an extra set of eyes. That in itself was impressive. It demonstrated communication between all phases of the job and a conscientiousness that all would be done properly. The second day, two more men were here in addition to Mark and Julio -- one of which was Wes, and I can't remember the other young man's name -- and all were pleasant, professional, neat, an willingly answered any questions. I would especially like to commend Mark, who was the one I had the most contact with. He made sure I knew how to work the control panel and was exceptionally courteous, friendly, and helpful. I also liked that someone vacuumed all floors to make sure everything was left clear when the job was completed. In short, a complicated job which required two full days turned out to be a good experience. It is not often one can say that. Kudos to your staff for an excellent job. I would highly recommend your service to all my friends!  

– Sandra D., April 18, 2012


I would like you to know how pleased I was with Justin Bennett in your AC department. He was very courteous and pleasant as well as being very thorough. 

– Anonymous, April 4, 2012


We wanted to share with you the wonderful experience that we had with ABC HVAC this week. We called three companies for a Lennox system. The final one was given to us by Adam Turnipseed. The professionalism of his presentation was so outstanding that we accepted it immediately and scheduled an installation 2 days later. For the installation, Marc Dziak and Julio Padilla arrived at 8:30am as promised. For the next 9 hours, those men worked without missing a beat! They were friendly, polite and very efficient. They also gave great care to our home. Please take the time to commend them. When the product is the same, the only thing that makes the difference is the service.  

– Suzanne & Bob L., March 8, 2012


I would rate the customer service, courtesy, professionalism, communication and expert work of ABC Home and Commercial Services as EXCEPTIONAL. I have lived in Austin for more than 40 years and only one other business in Austin even comes close to the positive experience I have had with ABC, including the installation of the Lennox unit. (the other being my experience with the Lexus service dept.) I definitely will continue to use ABC and to highly recommend them.

– Diane C., March 1, 2012


The representative that made the initial visit to discuss the new AC unit was very professional, knowledgeable and helpful. The installation team was on time and worked diligently to ensure the unit was installed correctly and efficiently. They performed in an outstanding manner. I would certainly recommend them and ABC for anyone's air conditioning needs.

– Carroll H., March 1, 2012


I can't think of anything ABC or Lennox could do to make things better. We are very happy with our new HVAC system and look forward to the electric savings with the solar panels.

– Sharon C. , March 1, 2012


ABC is consistently the most friendly, dependable, professional company I have worked with for every kind of home maintenance and repair. I use them for virtually every service they offer!

– Kelley R., February 29, 2012


I decided to start the new year off right with a couple of new systems from ABC and wanted you to know what a great team you have. I worked with Adam on the sales side and he helped me get set up with 2 new Lennox systems. When he came to evaluate the original units, he noticed that my downstairs was a 5 ton and I only needed a 3 ton. I also told him some of the issues I was having with my system and he saw where I needed changes to my duct work. Ryan, Billy and Marc worked all day yesterday getting both my AC and furnace systems up and running. After just the first night I can see a difference! Might even look into adding some solar panels in the furure. Just wanted to pass along how friendly these guys were yesterday and what a good job the team did from start to finish.  

– Jereme G., January 17, 2012


Dear Bobby,   I have been wanting to write you this letter and am glad that I finally found the time to let you know how lucky you are to have such great people working at your company. Several months ago, I had engaged your company's service for water heater replacement, entire HVAC system replacement, plumbing and pest check. It was one of those "when it rains it pours" experience for me. Although I had expected and waited for my old systems to expire, it was still quite stressful when all those problems and more happened at once. And I'm glad I called ABC.   Ryan and Billie were meticulous in their work. I was told that Billie is a perfectionist when it comes to doing the job right and I can testify to that. They answered all my questions and addressed my concerns during the installation process thoroughly and knowledgeably. They were courteous and friendly. I'm particularly appreciative that they kept my house clean throughout the entire project.   Roman and Justin continued the excellent work and attitude. They worked efficiently and provided a high level of service.   John, who installed my water heater, is quite possibly the best plumber and mechanic I have ever encountered in my life. He made installing my water heater look like a walk in the park. He was also very flexible when I had requested some work that was mistakenly not included in his paper. He even told me that my car might have a brake fluid issue simply from hearing the sound/noise when I backed it out of the garage.    Mike saved the day, not once but twice when he fixed my clogged drainage disaster and later replaced my broken/leaking kitchen disposal. He truly went above and beyond to accommodate my germ-phobia when he unclogged the drainage from/through the roof vent. I didn't even know such thing is possible. Truth is there was another more practical reason to that but nonetheless it made my day. He also gave me great assessment and fair options/recommendations on my second bathroom problem/remodeling plan.       Steve, who checked on a few minor issues after the insulation and HVAC installations, was as professional and excellent as the rest of the team.  Gracie patiently scheduled and rescheduled my various appointments, and listened to my failed attempts to describe various (technical) problems coherently. She resolved my rebate discrepancy and called a few weeks after to ensure that I receive the check. She's efficient yet courteous and professional.   Last but not least, Adam was an excellent Project Manager. I had compared his bid with bids from other larger and smaller AC companies. It was an easy decision. Not only that he had given me a competitive quote and better equipment but his professionalism, courtesy and knowledge certainly won over your competitors. Unlike your competitors, he did not pressure me to make the sale, instead he gave me a sense that he was there to help and to deliver a complete and best solution. Indeed, he delivered and exceeded on all his commitments.  He took off his shoes without me saying a word on his initial appointment. He showed vast experience evidenced by his recommendation and answers to my various questions and challenges, mostly inspired by others' bids. Adam took care off all the paper work and various inspections. He was organized, detailed and was a pleasure to work with. A few weeks after everything was completed when I had a few minor issues related to the project, he responded promptly and scheduled the follow-up work. By far, Adam exceeded my expectations when it comes to level of service that he provided.   Please extend my appreciation to your team.   With my work/travel schedule, it's a great convenience to have one-stop shop for all my home catastrophes. It's an important added benefit to have scheduling, paper works, billing, all kinds of logistics taken care of so easily and promptly.  During the project I have recommended your company to a friend who indeed replaced his water heater using your service. I will continue to use your company for my home services as well as recommending you to friends and family. I commend you for your great business and team, wish you a continued success and urge you to recognize and reward your team for job well done, great service and for representing your company in the best light possible. 

– G.R., January 4, 2012


Several months ago, I had engaged your company's service for water heater replacement, HVAC system replacement, plumbing and pest check. I'm glad I called ABC. Ryan and Billie were meticulous in heir work. They answered all of my questions and addressed my concerns during the installation process thoroughly and knowledgeably. They were courteous and friendly. Roman and Justin continued the excellent work and attitude. John, who installed my water heater, is quite possibly the best plumber and mechanic I've ever encountered. Mike saved the day, not once, but twice when he fixed my clogged drainage disaster and later replaced my broken/leaking kitchen disposal. Steve, who checked on a few minir issues after the insulation and HVAC installations, was professional and excellent as the rest of the team. Last but not least, Adam was an excellent project manager. Unlike your competitors, he did not pressure me to make the sale, instead he gave me a sense that he was there to help. Please extend my appreciation to your team.  

– G. R., January 4, 2012


We became a long-term client of ABC sometime over the past 10 years when we had our first termite-control system installed in our previous home. From the get-go, the exemplory service, punctuality, courtesy and compassion have made a huge impression on me personally. I know I can count on ABC for many different household needs and I can't recall a time that I've been let down. I just signed up for twice-yearly HVAC service today. I would like to recognize Dalton, who diagnosed our AC failure last night, Chuck, who gave us a quote for a new AC unit this morning and George, who fixed our upstairs AC unit today. It works great now! I also wanted to give praise to Michelle Sample. She called to follow-up and check on us 3 times today and told me to call her anytime with HVAC issues. Thank you all!

– Kimberly S. , September 10, 2011


  Over the last few months, I have had ABC people do various jobs for me, starting with getting my flat screen system installation completed, bathroom painted, cook top and exhaust replaced, electric panels upgraded, and the just completed AC installation.  In that time, I feel like I've met just about everybody at ABC, though I know that's not really the case.   All of them have given very good service and done excellent work - this includes the office staff as well.  However, I don't think that just that general statement is adequate because some of them performed not only well but excellently.  People such as Gary Smith, Mike Chambers, Floyd, Robin, Brenda, and Tina are in this class.  Bobby Jenkins is fortunate to have such good people working for him.   My sincerest thanks.  

– Larry R., July 18, 2011


Billie Moore has been to my home 4 or 5 times, and each time he is wonderful and professional! He is the reason we joined the preferred service maintenance contract, and he is the reason we recommend ABC to our friends!

– Ms. N., February 11, 2011


Robin was very pleasant, knew what was going on, and fixed my furnace. He was very well spoken, polite, and efficient, and anyone should be happy to welcome him into their home.

– H. Wasserburger


Lifesavers -- That's the word I would use to describe ABC Home & Commercial Services. After being without A/C for 3 days -- waiting on my home warranty company and having small children in the house -- I gave up on and called ABC. They had someone out within 2 hours and had the problem fixed and my children cooled again. They have earned a customer for life!! I make a point to tell everyone I know about ABC and their outstanding service, how they actually care about their customers -- something lost in the service world today. There just aren't enough good things I can say about my experience with ABC and how I was treated as a customer!!

– R. Wright


My air conditioner was recently serviced by Billie Moore. Billie went above & beyond, diagnosing the drip he kept hearing. I was thoroughly impressed with Billie's "stick to it" attitude and professionalism. Billie found the problem and corrected it, and I'm more than pleased with my service.

– F. Wiegand


I am writing to say thank you to Billie Moore, who recently came to fix our heating unit for our condo. We initially had another company come out to service the unit. They told us that we 100% needed all of this expensive work done and almost convinced us we needed a completely new Heating/AC unit. At that we point, we called ABC to get a second opinion. Billie Moore came out and had our unit running in 10 - 15 minutes. He was super professional and honest. He was extremely knowledgeable and walked us through everything. Nobody is prepared to spend an extra 2 to 4-thousand dollars during the holiday season. Thank God for Billie and his hard work. He made what could have been a rough holiday season financially, a great one. We appreciate everything he did for us.

– Scott & Amanda S.


Tree Testimonials

I wanted to let you know how much I appreciated your tree crew #1 that was out today.  They were very nice young men.  The crew did excellent work, and after they were finished, they cleaned up and explained what they had done.  Very happy customer here.

– Debbie P., August 21, 2014


Had tree work done this morning and the guys we sent were amazing, amazing, amazing.  They​ did a super job, they worked hard, they exceeded our expectations.  No, I'm not their mother, but they were wonderful! I hope you will make a note on our account so that when we call next time we can get the same team.  They were the best.  Super impressed. I appreciate you guys and the team you sent to our home.

– Jackie M., July 29, 2014


I wanted to thank you for the excellent work that your crew did for us this week. Daniel and his crew were careful, respectful of Lake Austin Spa Resort’s guests and property, and extremely hardworking. We actually completed far more than we originally discussed because they were so fast and focused. Daniel kept asking me, “What’s next?” and he even pointed out some trees that needed attention and took care of them, which I greatly appreciated. They seemed to genuinely enjoy what they did and worked together well. We were all impressed with how good the trees looked when their work was complete. In the future I want this crew back for my tree work! Thanks so much!

– Trisha S., July 28, 2014


Hi ABC Family,

My wife and I we're fortunate enough to have Arborist Crew 1 out today for a little tree pruning.  I feel bad that your foreman got a bee
sting from an unknown nest. I want to let you know how happy kwe are once again with ABC service. You advertise that you are a customer service company and you exceed our expectations everytime.  We have now had your folks come out as handymen, electricians, and painters and not only is the work exemplary but the professionalism is as well.  All of your folks are courteous, mindful of our home and keep us in the loop as to what and
why things are done. There are so many times that companies only hear of complaints and dissatisfactions and I wanted you all to know that you guys ROCK! Thank you for everything you do.

– Kevin & Heather C., July 21, 2014


Tree crew 2 deserves major kudos. They were hard workers and did an outstanding job! I have used many different tree services, and no one can compare to the job ABC did.

– Christina D., May 20, 2014


LS crew 2, did a great job on laying the pavers, and they are going back to finish up this morning. Brad's tree crew, Trim 2, did a great job as well, and we'd like to pass on a compliment.

– Sandy F., May 6, 2014


One of the things I really appreciate, they were on it, they weren't in a hurry or rushed but worked efficiently, very professional, one of the best tree crews I have worked with. I will definitely be using ABC again for tree work. I was very impressed, I like to give credit were credit is due, and it definitely is due here. Great job to those three guys.

– Gary B., April 14, 2014



I live in Horseshoe Bay and just wanted you to know that we had tree removal service performed today by an outstanding ABC team of professionals.
Johnny and Crew 1 are to be commended and rewarded for a timely, professional and over the top customer service experience. They were right on time and perform all the work requested in what I consider to be remarkable time. Thank you, Johnny and your crew.

– Gloria G., April 14, 2014


The trees in the back look so nice.  The guys did a great job.  It looks nice and open and so much healthier, and it's great to finally have the front cleaned up enough to start working on the back.  Thank you!

– Nancy M., April 8, 2014


The tree guys did a good job. You would never know they were there, aside from a little saw dust here and there. A really good job as always. I appreciate it.

– Ernie W., April 4, 2014


I wanted to thank the Tree crew today. Jason Derks gave me the estimate & Sergio, Humberto, and Santiago took care of me today.  Everyone was very polite & professional, and Sergio, Humberto and Santiago were efficient & provided exceptional service today.  I was very pleased with the entire ABC experience.

– Bert K., March 19, 2014


Tyler Level promptly called me back, and he didn't make me feel like I knew nothing about trees, was willing to take the time to answer all of my questions and treated me very respectfully, and acted like caring about my trees mattered to him. He didn't act like it was about the money, but he truly cared about taking care of my trees and my time. Seemed very trustworthy.

– Jill P., March 12, 2014


The crew, as always, has impressed me with today's service. They were very professional and did a fantastic job. Thanks!

– Steve W., February 17, 2014


Johnny's crew did a great job on my trees. You have been servicing my trees for years, and this time was great as always. Thanks, ABC!

– Mike W., February 13, 2014


This is just a quick note to thank the crew that trimmed our trees this morning.  Our 3 year old grandson was so excited to watch and the men on this crew were so kind to him.  He’s been telling everyone today that he watched the men climb our trees and they were so high!  When the crew left, there was nothing for us to clean.  They left our yard spotless.  Please pass on our thanks.

– Mike & Irene I., December 18, 2013


Tree trim crew 1 just did a big job for me that was supposed to take 2 days, but these guys were just so efficient that they got it done in one day. I was very impressed with the work. I'm really happy with the service I get from ABC any time I call!

– JF M., December 2, 2013


I wanted to let you know that when the tree crew was out earlier this month, they did an amazing job, even though they were down a man who was not able to make it to work with them that day due to his home being affected by the flood. Jose and his helper did a fantastic job.

– Mike M., November 21, 2013


I wanted to thank you again for the WONDERFUL job that ABC did at our home with Tree Trimming. Although we have been clients of ABC for at least 12 -13 years (pest control; electrical; A.C. and plumbing), this is the first time that we have used ABC for tree trimming.  My husband and I are real "TREE HUGGERS".  That is to say, we "LOVE" our trees and the wildlife and birds that live in them.  We have been concerned about all of the beautiful large oak trees on our property for some time and wanted the opinion of a professional arborist.  We feel very lucky in finding you.  You spent the time during the initial assessment and estimate to discuss all of the major trees on the property, as well as the greenbelt behind our property.  You broke down the estimate in a way that was easy for us to understand and use quickly.  Because of all of the recent thunderstorms, we were able to very quickly schedule a "ROOF TRIM" around all four sides of our house.  Now we do not have limbs scrapping across our tile roof and it better protects the large glass windows without compromising the beauty and view of the trees.   Your crew even removed limbs from our trees that were encroaching on the neighbor's roof line.   Once again, I cannot tell you how happy we are with the job and with all of the advice we received. Daniel and his assistant (Mr. Rufino Guerrero) did a spectacular job.  They finished all four sides, even though they had to gingerly avoid barrel roof tiles, in about two hours and the CLEAN UP afterwards, is the best of any other tree trimming company!  The "best part" of the entire process was how pleasant, courteous and nice everyone was!   Next fall, we plan to prune ALL of the trees, which in the past has been a day and a half job.  We know they will be in good hands. Thank you again.

– Dahlia G., October 16, 2013


We had tree trimming done on September 10th.  They did an outstanding job of trimming the two huge live oak trees without disturbing the bird or squirrel nests.  I am very particular about those two trees, and they did a super job.  Thanks again for the great service.

– Linda B., September 16, 2013


The tree trimmers are so extremely nice. They're just so very friendly and nice. My grandon was fascinated with them, and they were very nice to him.

– Irene I., March 29, 2013


I wanted to let you know that your tree trimming team is so very friendly and nice. My grandson was fascinated with them, and they were very nice to him.

– Irene I., March 28, 2013


Jason Derks is very personable and polite. He really tries to partner with the customer and really cares about trees, and it shows.

– Bryan J., March 27, 2013


Tyler Level provided great service. He was very knowledgable and helpful. His actions have guaranteed repeat business!

– Tom H., March 15, 2013


I just wanted to compliment your Tree department, specifically Scott Martin. He was very helpful, konwledgeable, and informative. The crew did a wonderful job. Thanks!

– Pat Z., June 7, 2012


I cannot say enough good things about Tyler. He is extremely knowledgeable, a great person to represent ABC, very personable, and very helpful in pointing things out that need to be done without being pushy. I am very impressed with Tyler and ABC's skills. I've had several companies out for estimates for tree work, but ABC was by far the most professional and the best company all around.

– Helen W., May 21, 2012


ABC Team,
I just wanted to write a quick email to let you know what a great asset Scott is for your home and commercial services team. He is professional, courteous, knowledgeable, and should be a highly valued member of your team. I have been an ABC Pest Control customer for several years now, and plan to continue to be a long standing Tree Services customer going forward. I have used both Brent’s Tree Service and Austin Tree Experts in the past, and there is no comparison in the quality of work from Scott and the Tree Services team. Thanks and keep it up!

– Amy S., April 20, 2012


Thank you for the tree service. The boys did a good job and a good clean up!

– Marcus W., April 16, 2012


Scott Martin was so pleasant to work with and so knowledgeable all around. Thank you!

– Ellen A., April 16, 2012


I have known Scott Martin since they were Tree Masters and they did great work for me then. I moved to Liberty Hill and called Scott about having deep root fertilization done on my trees. The tech who came out to do it was very nice. A few days later, I noticed a busted irrigation line and called ABC. They sent Keith Wimbish to come out and fix it, free of charge. He was very friendly and knowledgeable about the irrigation line and was happy to explain it to me. I'd like to compliment Scott Martin, the woman who handled my call to ABC and Keith Wimbish who took care of the leak. 

– Ray J. , April 9, 2012


I wanted to let ABC know that tree crew #2 did an awesome job!

– Karen C., March 26, 2012


I wanted to let ABC know that Daniel and his tree crew did a wonderful job. We came home yesterday and our yard had been beautifully transformed! Scott did over and beyond what we expected. 

– Maureen R., February 23, 2012


I wanted to commend tree crew #1 for doing such a good job on our tree removal. 

– Paul K., February 17, 2012


I had a huge elm with a major split down the middle that had about a ton of branches hanging over the master bedroom.  It needed to be taken down before it crushed the house and maybe injured or killed somebody. Tyler and his crew, lead by an amazing climber/cutter called 'Chicken', were punctual, professional, and thorough, leaving the roof clean and a huge stack of firewood.  I think people would have paid admission just to watch these guys in action!  They even got done quicker than estimated and reduced the bill accordingly.

– Ronald C., February 16, 2012


When we had our tree service done, Jason Derks did such a wonderful job. So good that we've called in for more service. We will continue using ABC because of Jason. 

– Dawn P., February 15, 2012


I just wanted to say how pleased we are with the tree trimming your crew did for us. Jason Derks was very professional and John and his crew did a great job. They are to be commended for their professionalism and expertise that I am afraid is often missing in today's sociaty. Thank you for a job well done and we will certainly recommend your company to our friends. 

– J. David B. , February 4, 2012


I wanted ABC to know that Tree Crew 2 did a wonderful and very thorough job. Thank you!

– Glee C., December 9, 2011


Crew 1 in the tree trimming department was great! They did a fantastic job and everything looks wonderful. Great job guys!

– Helen S., November 28, 2011


Thank you for such great service. What a wonderful and professional crew. 

– Mike I., September 14, 2011


I wanted to let you know that my trees look amazing after tree crew 1 came over to do the trimming. Thank you!

– Ms. M., September 13, 2011


I wanted to mention the great job I received from the ABC Tree Department. Scott was very helpful and knowledgeable, Johnny and his crew did a great job and were interesting to watch, and Joel's follow up tree feeding was great.

– D. Young


I want to commend the services of Elia and his team for their excellent work trimming our trees. Despite the weather and the enormity of the job, they finished in one very long day and cleaned the yard, patio and driveway to perfection. Our sincere appreciation.

– G&T Cook


Just wanted to let you know that Joel was very personable, professional, and efficient when he was here to fertilize my trees. Give that guy a pat on the back. I'm grateful for the additional tree protection that you've advocated. Thanks!

– Leslie L.


Had my trees trimmed yesterday and want to let you know the crew did a good job and were very courteous. I would use ABC again anytime. Thanks!

– Ramona G.


Office Team Testimonials

Andrea Britton is a professional and cheerful employee.  It really makes me feel good to call and always have such nice employees; the receptionists are great as well. They always sound energetic and friendly!

– Linda G., August 8, 2014


I wanted to complement Renee Childers. She has gone above and beyond the normal call of duty in helping us.  She is friendly, professional, and clearly a hard worker, and I wanted to make sure that she got the recognition she so clearly deserves.

– Melinda K., August 6, 2014


I don't know who to write to to compliment employees, but please find this to the right supervisor. I was very worried about termite damage and Ms. Padgitt fixed me up for the same day. She was awesome. I only had to wait on the phone about 5 min for her to push me ahead of the crowd. Rob Brown was fantastic. He explained the problem and put me at ease about the risk of structural integrity, with excellent explanations of the habits of termites. You have a faithful customer.

– Carson M., June 26, 2014


Thank you for your assistance with our front landscaping project. You went above and beyond, and we really appreciate your help!

– Heather & Gordon B., June 12, 2014


Thank you for the great service. Juliana Stark has been wonderful. I really appreciate you and look forward to working with ABC.

– Holly J., June 12, 2014


Constance Koski has great customer service skills. She has it down to an art. Thanks!

– Ken B., May 29, 2014


I wanted to leave Hannah Wiley a message to thank her for all of her hard work.  She has my gratitude for her kindness, willingness to help, and knowledge of all things ABC.

– June B., May 23, 2014


I wanted to say how much I appreciate Jessica Rosales and Andrea Britton. Jessica and Andrea found a way to get me scheduled the day I called in for my termite annual.

– Angela H., May 21, 2014


I would like to recognize the excellent service provided to me by Juliana Stark. Recently, I was surprised with an emergency situation regarding my sprinkler system, and Juliana came to my aid with understanding and efficiency. Her assistance is greatly appreciated.

– Mark B., May 13, 2014


Wanted to compliment you on having an actual receptionist. I really appreciate being able to call your number and not have to press 1 to speak with somebody. Also, I wanted to say that I'm really happy to have Hans going out to my house. Hans is a really good tech, and he knows what he's doing. ABC is really awesome, and I appreciate everything that you do.

– Robert S., May 12, 2014


  Aundrea Trevino is great. I called today to request outside service, and Aundrea put it in the notes already. I am very satisfied. Thanks!

– James H., April 30, 2014


I really appreciate Juliana's assistance, understanding exactly what I need in regards to switching the account over to my HOA and ensuring all of the appropriate information was obtained. I just wanted to recognize the effort.

– Clemontson Ranch HOA, April 25, 2014


Chelsea was very nice.  She made me feel good, and I needed some compassion.  Chelsea was just super and if someone wants to call me back, I will tell it to you twice.

– Jimmie R., April 21, 2014


I have spoken with Constance before in your office and wanted to let someone know she was fantastic!

– Tom E., April 8, 2014


I wanted to compliment Danielle Kanada.  Says she is so very cheerful, kind, helpful and a wonderful young lady.  I just LOVE her!  A true asset to your company!

– Paula S., March 26, 2014


I called in and spoke with Elizabeth Castillo. I wanted to let you know how great of an employee she is!  Her customer service is outstanding and you can tell she really cares!

– Wayne M., March 24, 2014


I just spoke with one of your reps in the Austin office, Molly.  She's doing a great job and was very helpful.   She's one of the most capable employee I've spoken with at your practice.  Thank you for hiring her.

– Valerie K., March 24, 2014


Moly was efficient and sincere, and that is very rare in customer service to take a personal interest in a customer's problems.

– Bryan H., March 3, 2014


I was very upset earlier in the day when I called and spoke to a very, very nice lady who was very sweet and helpful. I wanted to thank her for being so accomadating and sweet. Hats off to Kenny Rucker.

– Michelle F., January 16, 2014


I wanted to commend Moly for her excellent customer service. We called in on Saturday with a major rodent issue, and Moly was extremely helpful in getting someone out in a timely manner. We are very happy with the service and especially satisfied with how Molly handled the situation.

– Stanley J., December 30, 2013


I wanted to leave some very positive feedback. Kristen was very helpful and patient with me when I called in. She explained the services I currently have (which do not include fleas) and worked with me to get a flea inspection on schedule, coordinating the best date and time with us. Kristen made the process easy and sent the flea prep list via email. I felt that Kristen went above and beyond. Thanks!

– Kelly & Virgil R., December 9, 2013


Kristen is a major asset to ABC Home and Commercial Services. I called in for a same day rodent issue very late on Friday. When Kristen heard how terrified I was and how I was alone, she was going to to make sure the issue got taken care of if she had to go over to the house herself. I wanted to show my appreciation and let you know at ABC how Kristen and Franklin took care of my problem.

– Evelyn M., September 9, 2013


I wanted to let you know how happy and impressed I am with Kristen C. She was able to get Dwayne C. out to my home today, rather than Aug 4th, to treat for ants. I wanted Kristen and Dwayne to be recognized for doing this for me.

– Lynn L., July 25, 2013


I have used several ABC services over the years and talked to several different representatives. I wanted to let you know how good, pleasant, professional and efficient Melissa is. Melissa sounded like she had nothing else to do today but help me -- the perfect representative for any company!

– Patty A., July 5, 2013


For someone who just started, Melissa sounds great. Your are all so professional, and I would not choose anyone else to take care of my trees. I wanted to praise Melissa, because she needs to know that she is doing a great job.

– Terri S., June 13, 2013


I just wanted Alma to know how much I appreciated moving up my appointment from Friday to today and how professional she was on the phone.

– Harrison S., June 5, 2013


I want to express my appreciation for Alana Vargas for recognizing and alerting me to the fact that I had made a payment I shouldn’t have!  It says a lot about the integrity of a company that they have an employee who pays such close attention and who prioritizes the customer!  Thank you, Alana!

– Vicki H., May 16, 2013


I wanted to compliment Jessica Romero on her excellent customer service. I had called another company, and the representative was very unprofessional, so I just hung up on them and called you!

– Rafael M., May 8, 2013


Chelsea was absolutely charming and very professional. You could hear her smile over the phone. She was very cooperative in helping me with my scheduling issues. It is just so nice to hear a friendly voice, especially with service team members. I know that dealing with the public can be a real bear. She was just so charming and helpful that I wanted to make sure she gets the kudos she deserves!

– Elizabeth K., February 25, 2013


Jessica Riggs -- Thank you for putting our service together so quickly. My wife and i are very pleased with the exceptional effort you put out after the miscommunication. Once again, thank you for your dedicated service to the customer.

– Gary & Nora R., January 23, 2013


Crissy went above and beyond. She got the ball rolling and helped me get my AC work taken care of. Great customer service!

– Mary B., November 5, 2012


Crissy went above and beyond. She got the ball rolling and helped me get my AC work taken care of. Great customer service!

– Mary B., November 2, 2012


Julie is very professional, and I can hear in her voice that she is proud to work at your company. Thank you.

– David M., June 19, 2012


Just wanted to compliment your company on how nice your service people are.

And I should know: two AC crews are here today, coordinating with the plumber replacing a captive water heater behind the AC unit they replacing.  Then Pablo showed up to service the pool.  ABC trucks everywhere!

– Michael M., June 15, 2012


I just wanted the supervisors to know that I thank all of you at ABC for being professional, prompt in service and calls, and for taking excellent care of me.

– Bill R., June 8, 2012


Juliana Stark has a very pleasant telephone manner. I really appreciate her courtesy and wanted to let you all know. Thanks to you and her for the help!

– Nancy R., June 7, 2012


Tiesha was so helpful, kind and actually did what she said she was going to do. I really appreciate her and am very glad to hear of her growth with your company.

– Rhonda S., June 5, 2012


I wanted to write and thank you on behalf of Horizon Distributors, Inc. for the consistent payments we receive from ABC. It is refreshing to work with an accounting group and a company that strives to keep their accounts current and accurate. Please pass along my thanks to your accounting and accounts payable group for their professionalism and hard work. 

– Terry S. , April 6, 2012


Raymona is wonderful! We had to cancel our service because of the fact thet we're moving, but I wanted to let you know how valuable Raymona is to your staff. When we move to Georgetown, we will definitely call you to set up a new account. 

– Deenie G. , February 2, 2012


This is just towards ABC as a whole... I wanted to express how I appreciate how well you communicate with your customers. We love how you use multiple forms of communication to remind me before you just send someone out. It's great that you understand you needs and think about your customers.

– Lesa W., February 1, 2012


I have been a customer for a long time and your office staff has always been so courteous. Leila, in particular, was exceptional. She was very friendly and took care of our issues. 

– Alan W. , January 25, 2012


I just wanted you all to know how friendly and happy your office staff always seems to be. Thank you!

– Lynn C., December 20, 2011


I wanted to thank ABC for having such a wonderful and professional representative like Jessica Riggs working in your office. Jessica is a great ambassador for ABC. She has been helping me out through a flea infestation and has continued to be empathetic, friendly, helpful and consistent. In this day and age, not a lot of people are in a hurry to care this much. I will definitely continue to use ABC!

– Grace L., October 5, 2011


When seeking help from your company, I was so impressed with everyone I spoke to on the phone. Due to my varied needs, it was necessary for me to speak to more than one person. Each lady with whom I spoke could not have been more professional, courteous, informative and helpful. They made me know I had made the right choice in contacting ABC. 

– Carol E., August 30, 2011


Special thanks to Michelle in AC/Financing. I had almost lost faith in ABC's billing dept, having been charged repeatedly for something that was under warranty. Michelle was kind enough to sympathize with my frustrations and settled my account. I felt much better about the $8000 plus dollars I spent after the customer service I receved from Michelle. Many thanks to her and to all the fellas who came out to install the new AC unit!

– Lizette B. , August 5, 2011


  I wanted to take the time to write and express my appreciatation for the Handyman Services... The person who took my call -- I believe her name was Brenda  -- was very helpful. She gave me some advice about what to do until I could have the ceiling repaired. I wanted to take the time to write and say that ABC has excellent employees. Often people only write when there is something to complain about. Thank you all so much!  

– Jacqueline H. , July 20, 2011


  Over the last few months, I have had ABC people do various jobs for me, starting with getting my flat screen system installation completed, bathroom painted, cook top and exhaust replaced, electric panels upgraded, and the just completed AC installation.  In that time, I feel like I've met just about everybody at ABC, though I know that's not really the case.   All of them have given very good service and done excellent work - this includes the office staff as well.  However, I don't think that just that general statement is adequate because some of them performed not only well but excellently.  People such as Gary Smith, Mike Chambers, Floyd, Robin, Brenda, and Tina are in this class.  Bobby Jenkins is fortunate to have such good people working for him.   My sincerest thanks.  

– Larry R., July 18, 2011


Michelle McClellan gave me such a great customer service experience. She was accomodating, pleasant, and helpful, and I just wanted to say how much I appreciated the call with her today!

– Jaqueline I., July 15, 2011


I wanted to thank Cheryl Smith for her outstanding customer service!

– Wayne M., June 18, 2011


I must say that Leila Hodges is one of the best customer service reps that I have ever talked to.  She is pleasant, extremely knowledgeable and helpful.  It sounds like she really enjoys what she does.  Your company is lucky to have such great employees representing it.

– Kelly H., June 16, 2011


My son, Evan Williams, our family company, and my wife and I are long time customers of your company. This letter is long overdue. For years, I have dealt with Mona Noll at your company -- she is terrific! Mona is ultra pleasant, a problem solver, and very professional. She does what she says she will do and follows up as appropriate. Congratulations on having such an effective employee as Mona Noll. I know you must be proud of her.

– Rod W., May 6, 2011


Thanks to Stephanie S. for all the hard work she did to put me on schedule so quickly; I truly appreciate her efforts!

– Kendra B., March 16, 2011


I just wanted to compliment Jessica Riggs on her customer service. When I called to schedule my termite annual, she was very nice and helpful. She did everything she could do to accommodate me and really made my day.

– Mrs. K., February 16, 2011


Rodent & Wildlife Testimonials

I was very impressed with your services you've been providing for our rodent issue. John Lewis and Salvador Rivera did an above average job, and they were so well dressed and explained the situation well.

– Ed B., June 24, 2014


Very happy with the rodent work performed and Dustin's attitude. He stays until the job is done and was kind and courteous the whole time. Very pleased.

– Nelson N., June 11, 2014


I would like John Lewis to be my specialist moving forward for my rodent needs. He is incredibly knowledgeable, and I never have to explain anything to him. I had a severe rat problem that I had to go over every time a new tech came out. John simplified the situation for me and solved my dilemma. He was kind and patient and saved my business.

– Jill P., March 5, 2014


Thank you for checking with us.  Dennis checked all the entry points for vermin and sealed a couple possible places where mice could have gotten in on Tuesday, Dec 10.  The traps my son in law set on Friday, Dec 6 were empty.  We could all smell the area where I heard scurrying all night. The critter must have gotten caught in the wall.  I have heard no noises since that Thursday night.  There is no need for recheck of traps.  Our house caught him!  ( Dennis was great.)

– Annie B., December 18, 2013


Aaron Johnson and Steven Rushing were just fabulous. I have been a customer of yours for a very long time and wanted everyone to know that I amextremely pleased with them getting rid of all of the rats and wanted you to know that. Customers call to complain all the time, and I just wanted everyone to know just how pleased I was with the service.

– Lois B., September 25, 2013


I called to schedule a decontamination and wanted to give a compliment to Ricardo Villalta. He is so smart, so articulate, bilingual, I was so impressed! What a pro!

– Rodney N., July 8, 2013


Seldom do we comment on the services we receive. BUT --- we want ABC to know of the exceptional service we experienced from Jay Lee Hill (Commercial Services Manager). Trapping the mamma raccoon (and 2 babies) was a difficult job. Because of the architectural nature of our building, finding the entry point and extraction of the critters was difficult. Jay was very proactive and attentive to our needs. He is a real professional. Good attitude, hard working and 'critter knowledge' ---- those are reasons why we would be pleased to have Jay help us again if the need should arise. ABC should be proud to have him as an employee.

– Richard M., May 23, 2013


I greatly appreciate you sending out Chris Gentry to inspect my property for rodents and wildlife. He did an amazing job and had a lot of personal integrity. I can't say that about the guy from Critter Control who was here earlier in the week. Chris had an excellent consultative approach and a concise solution for my property. I willl recommend ABC and endorse Chris to all of my neighbors. I'm personally delivering his cards to five of my neighbors today.

I plan to work with ABC long-term moving forward. Thank you very much for your time and support.

– Scott M., February 13, 2013


Just wanted to let you know you have made my wife very happy.  Your sales rep Ray Johnson just visited with us, and he is wonderful to do business with.  He has us signed up to get rid of Fred (our field mouse), who has taken up residence under the stove.  The program of sealing the house and guaranteeing the results is a major plus.  But most of all Mama is happy!  We all know that if Mama isn’t happy, noone is happy.

– Kerry M., December 29, 2012


I contacted Armando to ask if he could pick up a sticky trap that had a rat stuck to it. He instantly said yes... THANK YOU, THANK YOU, THANK YOU!

– Jennifer G., December 7, 2012


Jesse Alvarado was just at my home, and he is such a nice man.  He arrived when he said he would, he did everything he said he would do, and he was so nice when he took a bag of dead rats out of my home.  He needs a raise!

– Gary Y., October 4, 2012


I had Renee Salazar out to my house for the rodent control service, and he did amazing. He took his time to explain everything that was going to happen in my home making me feel comfortable. He showed me some of the work he did increasing my level of trust and loyalty to your company. He even asked before he left if there is anything else I had question about or he could do for me. I was extremely impressed and would really appreciate it if your company recognizes the level of customer service that Renee Salazar provides to his customers as all of your employees should strive for the same. Mr. Renee Salazar is part of what makes your company successful. 

– Gethsemani P., March 21, 2012


Ali is wonderful! He is very informative, works hard and communicates well. He is definitely an asset to the company. I couldn't be more pleased with the rodent work that he did. 

– Debra B., March 2, 2012


I am writing to commend the outstanding professionalism and can-do attitude I experienced in my recent dealings with Anthony Langley. Everything from his clothing to his manner exuded professionalism. Recently, Mr. Langley was called to deal with a dead rat in the wall of my rental property. He jumped right in, despite the smell, and handled the situation with the utmost poise and positivity. Please give Anthony some recognition, as he has represented your company exeptionally well. 

– Steve B., February 14, 2012


Jesse has been my pest guy for the last 4 months and I want you to know that he is excellent. He is professional, courteous, thorough and always kind and polite. He has made this incredibly disgusting and irritating situation (rat) so much more bearable. Every time he comes out, he always goes above and beyond. He is a true gem of an employee and it's important that you know this. 

– Sharon M., January 3, 2012


I would like ABC to know that Alvar was extremely patient, professional and did such great work on my squirrel problem. I am very pleased with his work as well as everyone else's at ABC who has helped.  

– Tenant W. , December 29, 2011


I am a new customer. I have been using your rodent service. Your quick response and the quality of the service has been exceptional. John Martinez has been particularly helpful. He is a real professional who is very thorough and knowledgeable. He represents ABC very well.

– Frank T. , December 20, 2011


I wanted to make sure that Manuel D. got word that I thought he was wonderful and really helped to save my ongoing rodent issue when he came out for the quality control visit. 

– Linda G., December 19, 2011


I was very happy with Ivan on his initial rodent inspection of our home. He was very polite, courteous and answered all of my questions. He really made me feel like ABC was going to take good care of my home. 

– Kelli K. , December 6, 2011


Clay was wonderful in helping me with my ongoing rodent issues. He is always very pleasant and polite. Bobby always hires the best technicians and office staff.

– Mrs. H, December 1, 2011


Erik helped me by picking up an A/4 check trap in a pinch. Sometimes and A/4 emeergency is hard to accomplish and it really made my job easier. Team players should be praised for being consistent. Thanks again, Erik!

– Michelle M. , November 29, 2011


This was the first time I used ABC. I was very impressed at how everyone went the extra mile to make things right. 

– Richard T., October 26, 2011


I want to thank you for the removal of the skunks from my attic. Your employees were some of the most courteous and nice people I have ever dealt with, especially Franklin Bolton. Thank you!

– Helen T., October 1, 2011


I wanted to give a compliment to Frank Bolton. He picked a check cage up in a pinch when there was a scheduling error. I know this is their job as rodent techs, but Frank is always very courteous and more than willing to help out when he can without complaining. He makes my job easier and less stressful when we work as a team! I just wanted you guys to know that Frank is awesome and a definite asset to ABC. 

– Austin Hill Country , September 27, 2011


Adal is a great asset to ABC. He is very personable and knowledgeable. He did such a great job with the rodent control. He definitely knows what he is doing!

– James M., September 26, 2011


Juan did such an excellent job. He was so gracious and kind and didn't complain at all on what was such a dirty job (dead animal removal). He deserves a commendation. 

– Mary S., September 15, 2011


We discovered a terrible smell coming from underneath our house and came to the conclusion that we had a dead animal somewhere. Anthony came in this afternoon and he could smell it on the front porch. His partner, Horace agreed to crawl under the house and get the critter, which turned out to be a possum. Horace removed the decaying animal and even kept his nice white work shirt somewhat clean. I found out later from Anthony that today was Horace's first day on teh job with ABC! What a trooper!  

– Donna H., August 16, 2011


It was because of Ruben Torres' expertise that we were able to catch the rat. Thank you so much!

– Ron P., July 18, 2011


I was very impressed with our technician, Derek Henry. He was sent to our home for an emergency call. We thought we had a squirrel nesting in our chimney, but it turned out to be wrens. Derek was amazing and never lost his cool. 

– Patsy B. , July 8, 2011


We just had initial rodent trapping service done by Frank Bolton and were very happy and impressed with our service and the amount of professionalism exhibited by the customer service representative who scheduled our appointment. 

– Scott & Nancy R., March 23, 2011


Ricardo V. was very professional and thorough. I already had a rodent removal system in place in my house but chose to use ABC because of Ricardo's work. 

– Angela M., March 9, 2011


I had called J&J for rodent control prior to calling ABC, as they were recommended by a neighbor. J&J told me they could see a rat but were unable to reach it. Within 10 minutes of being at my house, Randy with ABC identified that it was a raccoon, not a rat, and he was able to extract it. In addition, he did an amazing job sealing the related openings in my home. I can't tell you how pleased I was with his work. I will be recommending ABC to everyone I know. 

– Kelly C., March 7, 2011


Don was amazing. He answered all my questions, was professional, and a pleasure to deal with. Give him a raise!

– M. McCue


I am writing to compliment you on your excellent staff. It seems that it is human nature to complain when things go wrong and that, often times, good quality service goes unrecognized. I would like to make an effort to correct this... I've had an ongoing rodent problem, and I think it's safe to say that I met the majority of your staff during many of these house calls. All of your staff arrived timely, were pleasant, efficient, and sympathetic to my situation. The call center staff were also very accommodating with working around my job hours when scheduling my appointments... Overall, my experience has been as pleasant as having a rat in my house can be. While I hope that I won't have to use your company for future rodent issues, because of the excellent service I have received, I am very likely to utilize your lawn and tree services. I will most definitely refer you to my friends and co-workers. Keep up the good work!

– A. Warde


The dedication Bill, Ruben & Jason have shown to solving my rodent problem has been amazing. They have been the picture of customer service & company pride. Give 'em all a raise! :)

– Jenna


I wanted to thank Dick Young for the prompt and courteous way in which he handled the dead animal problem in my garage. I really appreciate the manner in which ABC responded. This is why we have been customers for many years! 

– Lois B.


Pool & Spa Testimonials

I would like to commend Robert Johnson of your Pool and Spa Service group for providing excellent service on multiple occasions.  Robert certainly knows his way around pool equipment and is very helpful in communicating why something is not working and repairing the problem efficiently.   He has always come prepared, and we have never been disappointed with his work.  If all of your pool service people are like Robert, then you have built a truly great organization. Having spent a large number of years in the service industry myself, I know how easy it is to complain.  Compliments are much more rare, and I am happy to commend Robert for his excellent level of service for myself and my family.

– John B., June 12, 2014


Pablo has been great. We were a little worried because Edgar had done such a great job as the previous cleaner. However, he has been great and very nice. Robert had come out and done a great job on the repair end of the pool as well. We are very pleased all around with ABC's Pool Services!

– Bill M., June 12, 2014


Edgar is awesome, and I can always trust him to give me the best service and information possible. I'm very happy with him as my pool guy. Thanks!

– Valerie B., September 4, 2013


Chris Fretz did a great job today! He showed up promptly and was very knowledgeable, helpul, and informative. I have ABC's number on the fridge and call you for everything except groceries. Chris was was an outstanding example of customer service!

– Julio M., July 24, 2013


I wanted to say what an awesome job Edgar did with my pool. I was very stressed that my pool would not be ready for Father's Day weekend. Edgar came out, performed maintenance in a timely manner, and I couldn't believe the change! A day later, the pool looks immaculate!

– Cyle M., June 14, 2013


We are very pleased with Pablo Ortiz' work. He is excellent! He is efficient and courteous. His work surpasses the service we had for the past four years, hands down!

– John & Patty L., April 15, 2013


I wanted to compliment Courtland from the Pool department. Court is an excellent representative for ABC Pool and Spa. I am very happy and will continue to use ABC for my other needs. Because of his ecommendations, I'll be using ABC Electrical Services, too.

– Michael G., March 7, 2013


Bill Heil was very thorough and explanatory. I charged an additioanl $20 on my CC payment to go to Bill for gratuity.

– Michael G., March 6, 2013


Bill did a great job. Very, very impressed with the work that was done!

– Don C., October 18, 2012


Bill has done outstanding work. I was very pleased with the service I received.

– Rome M., October 11, 2012


I never expected you to even get the phone message until Tuesday, much less actually come on Sunday and fix the pump. We are overwhelmed! Thank you doesn’t even being to express how appreciative and impressed we are. Please thank your family, because they couldn’t have been happy with you working today! Ross worked for over an hour, trying to engineer the issue. He finally just said, “Uncle”. He would love to know what finally fixed it. Thanks so much!

– Traci, May 27, 2012


What a great job Chris Fretz did on my pool repair! I was so pleased with him overall. 

– John T., May 7, 2012


I received outstanding service from Robert in your pool department. Most recently, Robert provided a telephone diagnostic session with me that allowed me to fix an issue. He was able to walk me through how something needed to work which uncovered the issue. 

– Nancy N. , April 5, 2012


Buzzy Barker is amazing! I just love him to death! The first time he came out, our new puppy fell into the pool, and he jumped in and saved its life. I was mesmerized by how great he was and continues to be.

– Colleen K., March 27, 2012


Appliance Repair Testimonials

Mike Corrigan is awesome! You've earned a customer for life. Because of this visit, I will be calling ABC back for HVAC work!

– Anthony S., May 5, 2014


Mike went beyond what was expected. He is a great representation of the company, and I couldn't be happier with the work that was done. I will gladly recommend ABC's appliance repair service to all my friends!

– Dennis B., October 25, 2013


I thought Michael was wonderful -- Absolutely amazing work. He took his shoes off before he came in the door, was very polite, and it couldn't have gone any better. I would certainly recommend him to others.

– Martin M., October 22, 2013


Christmas Lights Testimonials

Thank you so much for the EXCELLENT job done by ABC on our Christmas lights.  I appreciate the time you took at our consultation to explain everything about the service ABC provides, what is available, what you do after the installation and what we can expect as far as follow up and maintenance.  
However, what we experienced last night goes WAY over and above - and I had to let you know… Here's the story, as posted by me on Facebook earlier this morning… and thank you, for a job not just well done, but done with EXCELLENCE! So - for Christmas this year, I surprised Taylor and "gave" him the ABC Home & Commercial services CHRISTMAS LIGHTS and installation. They came out yesterday and installed the lights on the house and around the sidewalks and flowerbeds. (and they did it in, like, TWO SECONDS!)

Last night, we get home after midnight, frozen and tired - and Taylor steps back from his truck and crushes two of the lights on the sidewalk. Glass goes everywhere. It will take pliers to get the bases out of the sockets. He looked at me and said flatly, "We're gonna need a few replacement bulbs." ...and we go to bed.

THIS MORNING, I'm carrying his coffee and following him to his truck as he's leaving for work. It's 7 AM and I'm barefoot (yes, in this weather). As we reach the end of the sidewalk we both remember the broken bulbs at the same time - we look down - and there are no broken bulb - no glass - just beautiful, WHOLE Christmas lights. We both stared.

ABC says they do TOTAL maintenance on these lights - install, replace bulbs, take down and pack to store for next year - but if they actually made it to my house between 12:30 AM and 7 AM and replaced two broken bulbs (and the lights were OFF, so you couldn't SEE that they were broken) and cleaned up the glass - well, now THAT'S impressive customer service!!

– Cindy C., December 11, 2013


I just got off the phone with some very satisfied customers. Thank you all for your help. This kind of attention to my customers is what makes me proud to represent ABC!  Merry Christmas :-)

– Susan W., December 11, 2013


HL crew 1 and 7 from Austin were very effecient and could not have asked for better folks. A big thanks to the crews -- they never missed a beat and looking forward to the next holiday season.

– Blue Bell Creamery, November 27, 2013


The crew that came out this year were just incredible. They did a great job, and we'd like them to return to our home again next year. We just love you guys. You do such great work.

– Carol B., January 16, 2013


Ismael came out for a q/c and was more than helpful. I felt bad for having him back out again. Ismael let me know that ABC wanted to make sure that my lights were up and running, and that I was taken care of. I was very pleased with his attitude. He he had a delightful personality and was very helpful. Thanks!

– Debora S., December 12, 2012


I just wanted you to know I am very pleased with my Christmas lights. Jose Insael and Cesar were very helpful and respectfu, and I am very happy with the work that was done!

– Tim D., December 11, 2012


My holiday lights were installed on 11/15, and I just wanted you to know everything is running fantastic, and I'm so satisfied. I will definitely be back as a customer next year.

– Nancy W., December 7, 2012


This year, our holiday light team really took the time to explain to me how they ensure installations. I appreciate the ladies in the call center and the install guys who came out to my house this year. All of my lights looked great and the techs wrapped up all the ends so they didn't short out, replaced the timer and made sure they came on a few days before my big Christmas party. This dedication and hard work made my holiday perfect.  

– Tonya, December 31, 2011


I just wanted to drop a thank you to your nice, professional, thoguhtful and courteous staff. I had the pleasure of dealing with Mike Breeding and Steve Adams as well as another man named Mike who put up the lights. I also had conversations with other techs and several ladies over the phone and they were all so helpful. It's good to see that some companies still pride themselves in good customer service. You've got great people and I plan to use you everytime. Thanks again for making my holiday decorating stress free!  

– Nisha, Manager of Cubby Hole Texas 2, December 20, 2011


Kudos to Pedro with the holiday light crews! Pedro and his team were very informative and got the job done right. 

– Tonya M. , December 14, 2011


Holiday light crew #4 went above and beyond while installing lights. I completely forgot to bring the wreath out until they were already done. They had no problem unpacking the ladder and completing the job. 

– Anthony D., December 9, 2011


The Christmas lights were a gift to myself. I enjoyed te little "elves" working on my home! Great job everyone!

– Nancy W., December 8, 2011


I wanted to let ABC know that my holiday lights looked amazing! Crew #4 worked so hard to make it look great. Thank you!

– Carol W., December 7, 2011


Holiday light crew 6 did a wonderful job installing our lights. Thanks to Jose, Saul and Geovany!

– James M., December 1, 2011


Compliments to Holiday Crew 6 and the inspector, Joe Williams. Such a nice guy!

– Kimberly M. , November 22, 2011


Construction Testimonials

Stevie did a very good job! He cleaned up after himself and got the pictures hung right the first time. I wanted to let you know how good he did, as not too many people write about the good stuff! :)

– Luis F., February 7, 2013


Greetings ABC, Jay was specifically requested at ABC to do a somewhat challenging plumbing job in our home. He was highly recommended to me by Mr. Dick Kriss, who used Jay's skills in the past and was completely satisfied.   Jay's approach to a hidden leak was very effective- on his hands and knees, he immediately spotted the source of the leaking joint. He cut out the offending joint and replaced it with new parts. It was a difficult fix due to space limitations. Next, he replaced two on/off valves under a sink and a leaking valve on a hot water heater in our attic. He drained our two hot water heaters, clearing out the sediment.   I am very satisfied (like Mr. Kriss) with his workmanship and professionalism. He is truly an asset to ABC, and he will be the first person that I will call to fix my next plumbing "disaster"!   Many thanks, Jay and a Round of Applause!

– John S., February 7, 2013


Greg did a great job, and I was really impressed. He has a great sense of humor and good manners. We talked a little bit while he worked. He is a fun guy. People like him are why we keep using you guys for everything. We've been an ABC customer since 2007.

– Kate V., January 24, 2013


I was just at Home Depot at Lakeline. I was just arriving at my truck with a water heater, and one of your techs in truck # 288 smiled, said hello, and quickly volunteered to help me load up. I just wanted to let you know what kind of people you have representing you out in the public. Great to see. It left a very good and memorable impression.

– Drew K., January 21, 2013


Commercial Pest & Termite Testimonials

Charles is very pleasant, and we love having him because he's just so nice!

– Shred It, February 7, 2013


Commercial Testimonials

I called in after a recent service to report that we'd forgotten to document a tenant's concern on the log. Jason Strihan agreed to return to our apartment complex within 5 minutes to do that unit as a courtesy. I was elated. Thanks to Jason and ABC!

– Verandah at Grandview, January 21, 2013


Executives Testimonials

Please know that we could never ever repay you for all that you do - coordinate, organize, collect, return, etc. The teamwork and terrific attitude that you and the whole ABC crew shares with others is contagious. I'm overwhelmed at your generosity of spirit, donations and support to the ADA. Thank you! 

– Jane K. and the American Diabetes Assoc., May 7, 2012


A HUGE thank yu to the many wonderful employees of ABC for the professionalism and great work ethic of those who not only showed up during the day, but the folks who were there at the end for clean-up and take down. Austin Energy employees commented on how impressed they were by ABC and recognized how helpful they were. Please tell all of the employees how much we appreciated their assistance on Saturday at the Tour de Cure. 

– Anne S. of Austin Energy, May 6, 2012


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