We're ready to answer your questions and address your concerns
What precautionary measures are you taking protect customers as well as team members during this nationwide outbreak?

Every specialist takes safety very seriously and it is of utmost importance to protect ourselves, our customers, our families, and our community during this unprecedented time. We are grateful for the opportunity to serve you and our community.

ABC’s COVID-19 operations and guidelines include: 

  • Virtual inspections and estimates

  • Outside only visits where acceptable

  • Minimal customer interaction, if at all

  • Specialists inquiring about the health of those living there before entering a home

  • Rescheduling any services if anyone is ill

  • Checking the health of each specialist every morning & social distancing 

  • Wearing gloves, shoe covers, and masks when appropriate

Our Customer Service Representatives are working from home, but thanks to technology, we can still take your calls and schedule whatever service you need. We also have live Customer Service Representatives available via online chat.

As a company that is based on service to your home or business, we are asking customers that receive service at their home or business to notify us if anyone in their home has had symptoms that the CDC has identified as being related to the virus.
Symptoms may include fever, cough, or shortness of breath within the last 14 days.  We appreciate your honesty and assistance as we do our part in helping to end this outbreak.  
Can mosquitoes transmit COVID-19?

According to the World Health Organization (WHO), there is no evidence to suggests that mosquitoes can transmit the new coronavirus. The primary mode of transmission is through droplets of saliva, when someone who is infected coughs or sneezes or through nasal discharge. To avoid infection, wash your hands with soap and water regularly and avoid close contact with someone who is sneezing or coughing.

WHO Guidance On COVID-19 Mosquito Transmission
Can ticks spread the novel coronavirus?

This virus, similar to the SARS virus is zoonotic, which means they are believed to have been transmitted from animal hosts to humans. According to the National Pest Management Association, vector pests—including ticks—do not play a role in transmission.

Can the virus spread through pools and hot tubs?

According to the Centers for Disease Control (CDC), there is also no evidence to indicate that COVID-19 can spread through pools and hot tubs. The virus that is responsible for COVID-19 should become inactive or be removed through proper operation, maintenance and sanitation efforts.

To ensure that your pool or hot tub is adequately disinfecting your pool water:

  • Test your pH and sanitation levels before you enter your pool or hot tub. Spread any needed chemicals across the surface of the water while your pumps are running. Allow 15 minutes for these chemicals to be circulated, and then test chemical levels again to make sure they are within recommended levels. If not, do not enter your pool or hot tub.
  • Retest the water when you finish bathing and make any necessary adjustments.
  • Consult your pool's operating instructions and follow any guidance outlined by the manufacturer, as chemical concentrations can vary.