I was not a customer of ABC, but had a rodent issue I needed handled quickly during the Thanksgiving holiday while I had company over. Mike Casarez handled this as if I was one of their regular customers and gave me instant ABC Customer Service. I am so pleased with Mike and how he took care of me. He left my home smelling fresh with the deodorizer that he used to eliminate the rodent odor. I wanted to kiss the ground he walked on. He was my hero that day.