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How soon can a plumber come to my home?

When you have a plumbing problem, speed is almost always of the essence. Here at ABC, we understand this completely. That is why our plumbers are available 24/7. For emergencies, we will get a plumber to your home as quickly as possible. For other plumbing problems, we will schedule an appointment at the earliest possible convenience. 

What plumbing problems can ABC plumbers help me with?

As a full-service plumbing provider, you can count on our pros for any repair or project you have in mind. Also, we can work on any type of plumbing equipment in your home. We get calls regarding water heaters, garbage disposals, drains, sinks, tubs and showers. 

A plumber in Farmers Branch unclogging a pipe

The experts at ABC can deal with any and all plumbing issues that might arise, including, but not limited to:

  • fixing leaks coming from faucets, pipes, spigots and toilets;
  • repairing or replacing plumbing components like aerators, flanges or screens;
  • maintenance and repair of plumbing equipment such as water heaters and garbage disposals;
  • fixing low water pressure;
  • increasing the efficiency of irrigation systems;
  • unclogging toilets, drains and sinks;
  • diagnosing and fixing toilets that are running and
  • repairing water heaters.

ABC also provides installation services for both plumbing equipment and parts. Beyond replacing parts and equipment that aren't working, it’s common for customers to choose newer, more water-efficient products to save on their water bill. Many also see it as a nice way to “refresh” their kitchen or bathroom without an expensive renovation.

ABC plumbers can take care of any plumbing issue you have—and they’ll do the job right the first time. Once people witness our specialists in action the first time, they tend to call us for all their plumbing needs—big and small.

Once you trust ABC to handle your plumbing, you can get back to their regular schedule. Maybe that's enjoying the back nine at Brookhaven Country Club. Or perhaps it's taking the time to smell the roses at The Rose Gardens of Farmers Branch. Or, maybe you prefer taking the family to the playground at Oran Good Park to get some energy out.

Are ABC’s plumbers licensed?

We only work with licensed plumbers. Before they go out into the field, our pros go through a training program we have perfected in-house. On top of all that, ABC's plumbing work is supervised by a Master Plumber.

ABC follows strict guidelines because we always want you to feel comfortable with our specialists. When you contact us, you can rest assured that you are going to receive honest, high-quality service. Our specialists will be upfront when advising you on your plumbing. Your ABC plumber can help answer all your plumbing questions, including whether it makes more sense to repair or replace a component or piece of equipment.

Is there a warranty for the work that ABC plumbers provide?

All the plumbing services we provide in Farmers Branch include a warranty of one year. During that time, feel free to contact us if you have any problems with the service we provided. We will set up a new service call at no cost to you. Besides this satisfaction guarantee, most manufacturers have some kind of warranty on their products. 

Does ABC provide plumbing maintenance?

We sure do. At ABC, we offer our Advantage Maintenance Plan (AMP). This plan can help extend the life of your plumbing equipment and components. The plan includes:

  • a yearly safety diagnostic, 
  • discounts on repair work, 
  • no scheduling charges and 
  • no overtime fees. 

With our maintenance program, you can have peace of mind that your plumbing is in good working condition.

Why is my water bill so much higher than usual?

This can happen for many reasons. It may be a “small” problem that you’ve ignored, such as a slowly dripping faucet or a running toilet. But the costs on these often add up faster than people realize. For example, a leaking faucet can waste over a gallon of water a day. And, a running toilet can lead to a $100 increase in your water bill over the course of a year. 

Another common problem is a leak coming from a plumbing fixture you don't use all that often, like faucets or spigots outside the home. We recommend inspecting all the plumbing fixtures around your property to locate problems.

If the problem is bigger, it might be a slab leak. Slab leaks happen when copper pipes become corroded over time and lead to pinhole leaks. Those leaks then become bigger and bigger and can lead to serious problems. Signs of a slab leak include moist floors, musty smells, water pooling around the home and low water pressure. Slab leaks can result in water damage and even pest problems. This type of problem should be handled by a plumbing professional.

The fastest way to discover what’s causing the increase in your bill is to set up a service call with a plumber. One of our experienced plumbers can diagnose any issue you may have and then advise you on any needed repairs.

I bought some new plumbing equipment. Can an ABC technician install it?

Absolutely. Although most of our calls are to repair plumbing equipment, we can install new equipment too. Homeowners often buy a new fixture or piece of equipment thinking they’ll install it, but never get around to it for one reason or another. Instead of letting your new purchase collect dust, contact us and we’ll get it put in so it's up and running quickly.

How does ABC handle plumbing problems that come up during a service call?

While this is incredibly rare, it can happen. If we find an unexpected plumbing problem while working on your property, we will immediately notify you. Then, we will provide you with an update on your estimate and the timeline of the work. When we get your approval, we will move forward on all agreed upon services.

Why choose ABC?

There are many reasons why our customers choose us and choose to stay with us. Many say they feel like they can trust our specialists and feel safe around them. This is partially due to the fact that our ABC team members must pass a drug test and a criminal background check. Also, our plumbers are licensed and go through an extensive in-house training program. We also hear from our customers that they feel like we treat them well. We pride ourselves on providing great customer service from the initial phone call all the way through to the last interaction. 

Another reason our customers say they stick with us is the quality of the work. You can have peace of mind knowing you don’t have to worry when ABC is on working in your home. Finally, we are a family-run business. Our customers appreciate that we always treat their home as if it was our own.