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Water Heater Repair & Installation

Almost 20% of our home energy use goes toward heating the water we use for bathing, laundry and dishwashers. When our water heaters aren't working properly, sometimes it's merely an inconvenience—but often one we have no idea how to remedy. When it comes to water heater repair, Dallas homeowners count on the specialists at ABC to address any issues, 24/7, so that life can return to normal.

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Efficient Water Heater Repair Service

We expect hot water to flow anytime we turn on our faucets. It’s only when the hot water runs out, or we experience a related problem, that we realize how much we rely on our water heaters. While we may have basic knowledge of how other appliances function, few of us know our way around a water heater well enough to be able to make needed fixes.

Water Heater Repairs

Whether you suspect you have a problem, or realize something is wrong, ABC’s experienced technicians can troubleshoot your issue and quickly get your water heater working again. 

Some of the most common customer requests are to help address:

Contact our expert plumbers today to get a no-obligation estimate.

Hot Water Heater Install

When shopping for a new water heater, most homeowners are looking for an appliance that is as energy efficient as possible while producing an adequate supply of hot water to satisfy the needs of the household. ABC experts can provide water heater suggestions and installation services.

The three primary types of water heaters are:

Traditional Tank Hot Water Heaters: With this kind of heater, water is stored in a large tank. The appliance heats water from the bottom continuously, holding water at a specified temperature for future use. The hot water in the tank can be used up during a heavy period of use, such as if multiple people are taking a hot shower at the same time. If you live in a busy household, you’ve probably experienced this before.

Tankless Water Heater: If you have a tankless water heater, your water only starts to heat up on demand. When your tap is turned on, a sensor detects the water flow as the water enters the heater. This starts the burner, and water is circulated through the heat exchanger. Once you turn off the tap, the heater shuts down. What’s great about a tankless water heater is that when you aren’t using hot water, the appliance is not using energy.

Heat Pump Water Heaters: These types of water heaters adjust your water temperature by drawing in energy from surrounding air, similar to a refrigerator in reverse. In warm climates, as we have in Dallas, relying on the heat in our outside air can result in significant energy savings when compared to traditional water heaters.

24/7 Emergency Service

We totally understand that you don't want a water heater issue to leave you out in the cold—quite literally. In those situations, we do everything we can do get an ABC team member to your home as soon as possible. If the situation requires it, our licensed plumbers are on call, 24 hours a day, to handle plumbing emergencies. We still do our best to schedule services calls for less pressing issues as quickly as we can. In most cases, we can get you on the schedule in just a few business days.

The ABC Process

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1. Contact ABC

When you contact us, we will schedule a service call to evaluate the problem. For emergencies, we will send a pro to your home as soon as possible.

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2. Get An Estimate

We'll provide you with an estimate for all needed services. Once we get your approval, our pros will get right to work.

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3. Perform Services

We will work quickly to perform the desired services. At the end of your service call, we'll update you on what we did and any other needed follow-up.

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4. Comfort Guarantee

If you are unhappy with our work, let us know and we will send someone back to your home to make things right at no additional cost.

While some home repairs are relatively straightforward, water heater repairs can become quite complicated, and even dangerous. That’s why water heater repairs, installation and maintenance is usually left to the pros.

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We offer a full range of plumbing services.

When we ask our customers why they chose ABC, they tell us a number of reasons. First and foremost, ABC’s licensed plumbers get the job done right, the first time. Plus, it’s an added convenience that you can trust ABC for a number of services around your home, including when you need help with pests, your lawn, your pool and all those handyman projects on your list.

Frequently Asked Questions

How long does the average hot water heater last?

Of course, there are many different types of water heaters currently available on the market, but the average service life of a hot water heater is between 8 and 12 years. Your water heater could work for longer (or for less time than that), based on the quality of its initial installation, the design and location of the unit you choose, whether you keep up with maintenance and the quality of the water in your area.

What kind of water heater do I need?

While size and energy efficiency tend to be the top two factors that dictate which water heaters our customers choose, we also recommend considering costs, fuel types, how much space you have, and of course, availability. Other options you may have include:

  • faster gallons per hour (GPH) rates
  • thermostats
  • Energy Star certifications
  • digital displays
  • mobile apps
  • emergency shut-off systems
  • direct vents
  • power vent insulation

The first-hour rating (FHR) may be another variable you may want to consider, which tells you how much water the unit can heat in one hour.

When we talk about capacity, we tell our customers that a smaller traditional tank will typically be fine for one, two or three-person households, as these units hold between 30 and 40 gallons of water. A family of three to five, however, will probably opt for a medium-sized tank that holds 60 to 80 gallons. You can estimate that each family member will need between 10 and 15 gallons.

Whatever type of unit you decide upon, as a full-service provider, ABC can handle hot water heater installation, maintenance and any repairs you may need in the future.

What are the pros and cons of different types of hot water heaters?

If your primary consideration in purchasing a new water heater is cost, then you should know that tankless water heaters are more expensive up front than their more traditional counterparts. Some of these initial costs will be countered by the fact that over time, you’ll spend less on water heating with a tankless model, since these units require only 30% to 50% of the energy needed for a conventional water heater. Conventional gas water heaters are generally less expensive than electric models, and usually require less maintenance.

In small spaces, tankless heaters are a popular choice, because they can be installed on a wall instead of taking up valuable floor space. Electric, natural gas or liquid propane can power these appliances.

Does ABC offer warranties on water heater installations?

ABC provides our customers with a one-year, no hassle guarantee after we install your new water heater. You may also be eligible for other warranties through the manufacturers of the equipment we install. If you experience any issues with your water heater in a twelve-month period or are unhappy with the installation services we provided, we will return to your home to make things right.

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We offer a full range of plumbing services.

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What Our Customers Are Saying

Based on 1203 reviews

Priscilla Williams

2/19/2024

“JR always is friendly and personable. He is thorough in his inspections and treatments if needed. He calls ahead to let us know he is on the way. We receive notice several days ahead from the company and then we hear directly from JR. He takes note of any concerns and explains what he is doing. We appreciate knowing our technician on a regular basis.”

Billie Danneen Dickerson (Queen Danneen)

1/23/2024

“I manage a dental office in Plano Texas. It is very important that we have no pest/creatures. Thank goodness that we’ve had Hunter come in from ABC pest control. He is always taking care of any problems that we’ve had very professional and discreet. I am very thankful that Hunter has been coming into our office for at least five years. I’m telling everyone to go and call ABC if you want someone to take care of your problems.”

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