We totally understand that you don't want a water heater issue to leave you out in the cold—quite literally. In those situations, we do everything we can do get an ABC team member to your home as soon as possible. If the situation requires it, our licensed plumbers are on call, 24 hours a day, to handle plumbing emergencies. We still do our best to schedule services calls for less pressing issues as quickly as we can. In most cases, we can get you on the schedule in just a few business days.
We expect hot water to flow anytime we turn on our faucets. It's only when the hot water runs out, or we experience a related problem, when we realize how much we rely on our water heaters. While we may have basic knowledge of how other appliances function, few of us know our way around a water heater well enough to be able to make needed fixes.
ABC's licensed plumbers can step in to provide any type of assistance DFW homeowners might need with your water heater, including:
Water Heater Repairs
Whether you suspect you have a problem, or realize something is wrong, ABC's experienced technicians can troubleshoot your issue and quickly get your water heater working again. Some of the most common customer requests are to help address:
- A complete absence of hot water
- Unusually low water pressure
- Water temperatures that are either hotter or colder than normal
- Pooling water near your tank
- Sounds coming from the unit, including whining and popping
- Foul smelling or rusty-colored water
Water Heater Installation
Similar to any appliance, you may reach the point where you face the difficult decision of whether to keep repairing your unit or invest in a new water heater. ABC's pros can provide you with honest advice about the pros and cons of getting a newer, more energy-efficient appliance, if you are in that situation. We can also recommend a different sized water heater to keep up with your growing household's needs.
If you've heard about water softeners and wondered if you would benefit having one, we can also help you with that decision. Some homeowners choose to install a water softener to avoid pipe corrosion, increase a washing machine's efficiency and help reduce skin irritation those with sensitive skin might have to tap water.
Water Heater Maintenance
As with many other home appliances, your water heater will run more efficiently and last longer if it is regularly maintained by a professional. One of ABC's water heater experts will use a checklist to make sure all your unit's parts are working correctly and that there are no repairs that could be done now to prevent more costly fixes later on.
Of course, there are many different types of water heaters currently available on the market, but the average service life of a hot water heater is between 8 and 12 years. Your water heater could work for longer (or for less time than that), based on the quality of its initial installation, the design and location of the unit you choose, whether you keep up with maintenance and the quality of the water in your area.
Many of the common problems homeowners have with water heaters could be addressed with regular maintenance. In addition, making any needed fixes early can help your appliance last longer.
When shopping for a new water heater, most homeowners are looking for an appliance that delivers an adequate supply of hot water for all the needs of the household while being as energy efficient as possible.
The three primary types of water heaters are:
Traditional Tank Hot Water Heaters
Traditional water heaters are found in the majority of homes. With this kind of heater, water is stored in a large tank. The appliance heats water from the bottom continuously, holding water at a specified temperature for future use. Water will remain hot, even when you aren't at home. When you turn on the tap, the hot water at the top of the tank will be used first. The hot water in the tank can be used up during a heavy period of use, such as if multiple people are taking a hot shower at the same time. If you live in a busy household, you've probably experienced this before.
If you have a tankless water heater, your water only starts to heat up on demand. When your tap is turned on, a sensor detects the water flow as the water enters the heater. This starts the burner, and water is circulated through the heat exchanger. The water will then be heated to the temperature you specify by how much you turn the faucet. Once you turn off the tap, the heater shuts down. What’s great about a tankless water heater is that when you aren’t using hot water, the appliance is not using energy.
Heat Pump Water Heaters
These types of water heaters adjust your water temperature by drawing in energy from surrounding air, similar to a refrigerator in reverse. In warm climates, as we have in Dallas, relying on the heat in our outside air can result in a significant energy savings when compared to traditional water heaters.
While size and energy efficiency tend to be the top two factors that dictate which water heaters our customers choose, we also recommend considering costs, fuel types, how much space you have, and of course, availability. Other options you may have include:
- faster gallons per hour (GPH) rates
- Energy Star certifications
- digital displays
- mobile apps
- emergency shut-off systems
- direct vents
- power vent insulation
The first-hour rating (FHR) may be another variable you may want to consider, which tells you how much water the unit can heat in that amount of time.
As you can see, there are a lot of factors to consider, which is why many ABC customers rely on our specialists to advise them on what unit best meets their needs.
When we talk about capacity, we tell our customers that a smaller traditional tank will typically be fine for one, two or three-person households, as these units hold between 30 and 40 gallons of water. A family of three to five, however, will probably opt for a medium-sized tank that holds 60 to 80 gallons. You can estimate that each family member will need between 10 and 15 gallons.
While many Dallas-area homes have traditional water heaters, we encourage homeowners to consider tankless water heaters, as they are smaller, more efficient and therefore can save you money in the long-run. Whatever type of unit you decide upon, as a full-service provider, ABC handle the installation, maintenance and any repairs you may need in the future.
If your primary consideration in purchasing a new water heater is cost, then you should know that tankless water heaters are more expensive up front that their more traditional counterparts. Some of these initial costs will be countered by the fact that over time, you'll spend less on water heating with a tankless model, since these units require only 30% to 50% of the energy needed for a conventional water heater. Conventional gas water heaters are generally less expensive than electric models, and usually require less maintenance.
In small spaces, tankless heaters are a popular choice, because they can be installed on a wall instead of taking up valuable floor space. Electric, natural gas or liquid propane can power these appliances.
In climates like ours, more homeowners are choosing heat pump water heaters, since they take advantage of our warm outdoor air to heat your water. Because these water heaters draw upon the energy of warm air to get your water to your desired temperature, these models can be up to three times more energy efficient than traditional tank water heaters.
ABC provides our customers with a one-year, no hassle guarantee after we install your new water heater. You may also be eligible for other warranties through the manufacturers of the equipment we install. If you experience any issues with your water heater in a twelve-month period or are unhappy with the installation services we provided, we will return to your home to make things right.
While some home repairs are relatively straightforward, water heater repairs can become quite complicated, and even dangerous. That's why water heater repairs, installation and maintenance is usually left to the pros.
When we ask our customers why they chose ABC, they tell us a number of reasons. First and foremost, ABC's licensed (M-14802) plumbers get the job done right, the first time. Plus, it's an added convenience that you can trust ABC for a number of services around your home, including when you need help with pests, your lawn, your pool and all those handyman projects on your list.
Before joining the ABC family, potential employees undergo a drug screening and criminal history check, so you can feel safe having us on your property. Perhaps most importantly, we treat your home as we would our own.