ABC Home & Commercial Services
9475 E Highway 290 Austin, TX 78724
(512) 837-9500

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(512) 837-9500
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every person you have ever sent out to my home for all the services I have has just been fabulous and every time I talk to anyone in the  office, you are just so wonderful!

- Ganne M, August 2016
FAQ's

ABC services and repairs hundreds of appliances each year. Many common questions are answered here. If you don’t see your problem addressed, give us a call. We’ll gladly answer as many questions as we can over the phone or schedule an Appliance Specialist to give you an assessment of your appliance’s condition.

Q: My appliance is fairly new, but it just won’t turn on.

A: Appliances like washers and dryers hum and vibrate. It’s common for these appliances to simply become unplugged over time. Check your power cord.  Additionally, check for re-set buttons and breakers that may be tripped.

Q: Should I repair or replace?

A: Generally, every home appliance has a projected lifespan. If your appliance has had regular maintenance, it will last longer than if it’s been neglected. Your ABC Appliance Specialist can help you determine whether a repair is worth the investment.

Q: My appliance is still under the manufacturer’s warranty. Does ABC do warranty work?

A: Yes. ABC provides warranty service on most items.

Q: My washer’s warm water setting isn’t very warm. How do I adjust?

A: A washer combines water from the hot water tap and the cold water tap to reach a desired warm water temperature. Check to see make sure water is flowing properly from the warm water tap.  Also, remember, during colder weather, overal water temperature can be affected.  Additionally, remember to check your water heater for proper operation.

Q: Why isn’t my washer rinsing all the suds from my laundry?

A: You may be using too much detergent. Concentrated detergents can be used at much lower measures. Check the detergent packaging for the proper amount per load. Also, if your home has a water softener, even less detergent will be required.

Q: I bought a new refrigerator and want to recycle the old one. How do I do that?

A: Check with your local utility provider or charitable organizations. In many cases, the utility company or charity will pick up and properly dispose of your old working refrigerator or freezer at no charge. You may even qualify for cash incentives or tax deductions when you recycle your old appliances. If ABC installs your new appliance, we will remove and recycle your old appliance at no additional charge.

Q: Why does my dryer take so long to dry a load?

A: Try checking the vents for blockage. An average laundry load should take about 45 minutes. If you’re experiencing loads taking more than an hour to dry, call ABC to have your dryer vent system checked. If the dryer is blowing cool air, it could require a new heating element.

Q: What about softening sheets? Will they harm my dryer?

A: The sheets won’t damage your dryer, but do make sure you clean your lint filters before each use. This will prevent build-up of softening agents on the moisture sensor and keep your dryer running more efficiently.

Austin Chronicle Best of Austin 2015 Award

How Long Does An Appliance Typically Last?

Appliance

Range

Avg.

Air Conditioners

8-15

10

Dishwashers

7-15

12

Dryers

11-16

13

Electric Ranges

13-20

16

Garbage Disposals

10-15

12

Freezers

12-20

16

Gas Ovens

10-18

14

Gas Ranges

15-23

19

Microwave Ovens

5-10

9

Range/Oven Hoods

9-19

14

Refrigerators (Compact)

4-12

8

Refrigerators (Standard)

10-18

14

Washing Machines

5-15

12

Water Heaters

9-15

10

What qualifications does ABC's team have to work on my property?

ABC employees hold all required licenses to perform your services and undergo a criminal history check and drug screening prior to coming onboard with us. You'll get the best of the best service from our friendly and experienced team members.

Austin Chronicle Best of Austin 2016 Award