He was kind, knowledgeable, and spent time answering my questions.
Yes. We employ only licensed plumbers and they are available, 24 hours a day, 365 days a year to repair or replace your water heater. We work on all brands of heaters - gas or electric - and can repair most any problem. Additionally, we can recommend and install a new one if replacement makes more sense than repair for an older model.
A traditional water heater stores water in a large tank - it's what most of us have always had in our homes. It heats from the bottom continuously and "holds" water at a certain temp for future use. Even when you're not home, your tank is being heated, continuously. The hot water at the top is what you use when you turn on the tap. It is possible to use up all the hot water in the tank during a period of very heavy use.
A tank-less system only makes hot water when you turn on your tap. It can’t run out of hot water! When you turn on the tap, a sensor detects the water flow as the water enters the heater. This activates the burner, and water is circulated through the heat exchanger. It heats the water to the temperature you specify. When you turn off the tap, the unit shuts down. When you’re not using hot water, the tank-less system isn’t using energy. And whenever you want hot water, it’s there for you.
We install both conventional and tankless water heaters. Your ABC technician will work closely with you to pair you with the heater that best matches your family's needs. We encourage you to consider a tankless system. They’re smaller, more efficient, and you will never run out of hot water! They're especially good for active households with lots of folks taking frequent showers, washing dishes and washing clothes.
If a conventional system works better for your household, we also supply and sell several sizes and brands of conventional hot water heaters.
A tankless water heater is more expensive than a conventional one, but it will generally pay for itself in a few years by lowering your energy bill. In addition, a traditional tank heater lasts about 10 years, but a tankless system, if maintained well, is good for closer to 20 years!
Homeowners in Austin and Sunset Valley can get a tax credit from Texas Gas Services for purchasing an energy-efficient tankless heater, which helps you bring down the cost even more.
We don't take your trust lightly. All ABC employees receive a drug screening and criminal history check before becoming a part of the ABC family, and we make sure to carry all required licenses to successfully perform service work on your property.
Our installations come with a one-year guarantee.